MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1743 results found
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Can't block effect reminder text error
Can't Block reminder on creature (or token) that is from effect generated by [[Hazardous Blast]] show wrong text referring to the creature instead of card name.
Steps to reproduce (In my case, from screenshot):
- Opponent has [[Crawling Chorus]]
- I cast [[Hazardous Blast]]
- His [[Crawling Chorus]] dies and creates a [[Phyrexian Mite]] token.
- The token and all other creatures get the Can't Block effect from [[Hazardous Blast]] but with wrong text.I'm on PC.
Text on reminder for [[Phyrexian Mite]] token is 'Phyrexian Mite deals 1 damage to each creature your opponents control. Creatures your opponents control…
1 vote -
kozydan land shows wrong rarity
Kozydan plain now shows uncommon and not rare
1 vote -
NEED HELP --> GAME DOES NOT START
Super fun this one.
After Phyrexia: All will be one update. My game doesn't get into the menu anymore. It updated, then in the loading screen is said:
"Looking for active matches"
And it stays there. No matter how long I wait. I have uninstalled, cleaned registry and removed all files related to the game. Re-install, DL 7gig into the same problem. Over and over and over. It has been 2 or 3 weeks now. I lost count.
I have contacted wizards, obviously, and all "solutions" they offered did not work. It ended in: Maybe you should post it into…
1 vote -
Links in Mail get redirected to general landing page
Each time i click on a link in my in-game mailbox i get redirected to the general magic-landing page, not to the intended link-destination. To get to the arena announcements i have to open the link in an incognito browser. Seems like some kind of mismatch caused by me being located in germany but playing mtga in english.
1 vote -
Repeated animation and voiceline
Hello, I started playing MTG recently and ever since I completed the Color Event, where I got green/red pack and Sparky appeared on the screen describing what I just got, this animation is replayed after every game I play and get back to Home screen. I just see the Sparky animation happening with voice line, not sure if the text bubbles are appearing too, I learned to filter it out :D.
1 vote -
Memory overflow error/incorrect damage value - devilish valet + rabble rousing
When playing with devilish valet and rabble rousing possible to get 2^49 +power. Seems the calculation is maxed at 2^31.
When hitting opponent with that much it often is a positive life value. Suspect it is a display issue vs actual overflow error, because i still win the match.
1 vote -
card styles brought to hand from "outside the game" are not brought in properly
I had a card in my sideboard that I brought into the game using Grizzled Huntmaster. The card in the sideboard was Elesh Norn, Mother of Machines, and the card was a style.
When the card appears in my hand, it does not display the style.
The first picture shows my selection of the card from the sideboard.
The second picture shows my hand after it was delivered to hand.1 vote -
Game freezing when I preform almost any action
I have been having this problem for the past 4 days. Every time I open the client and click into a tab of the game that requires it to connect to the server, my game freezes. The game stops working on the store tab, the packs tab, and when entering an event. It just freezes on the "waiting for server" wheel. I haven't seen anyone else posting this issue anywhere and am completely lost on how to solve it. Any assistance would be amazing.
1 vote -
unstall
After the update don't install
I unastalled MTGA and i can't install it again1 vote -
Opponent casts Kaito, appears in battle field as Vanishing Verse
Have it so that when a player casts Kaito it doesn’t appear as Vanishing Verse, and that players be able to interact with it to read it, and understand why he can’t be attacked or targeted with spells
1 vote -
incorrect library count during play
I am not sure how to replicate it but when i was playing standard ranked today, there were three games when i looked at the opposing players library and they had more than 60 cards in their library. Twice i saw over 100 cards remaining in the library with more than 30 cards in the graveyard. I am not sure if this is a bug, or if there is unsanctioned stuff going on.
1 vote -
Signed out on phone
Please fix the app signing me out on mobile on every update. I use a long complicated password and only play occasionally mobile, and every single time I boot it up to play I have to type that password in.
1 vote -
crash
Arena frequently crashes.
* PC system - Exceeds requirements
*Have uninstalled, removed all files with Revo and reinstalled
*On program restart - Avatar changes
* Application is more unstable since the last release.
* Game play is interrupted and requires system restart.
* Game play after match is complete frequently results in a black screen for the Arena. - running in windowed mode. (not full screen)
Would like to know how to enable logging for y'all to view.1 vote -
Dates of set release always wrong
Says ONE Came out December 1 which is clearly wrong. Come on.
1 vote -
Remove creatures switching positions on declaring blocks, causes issues with combat tricks
On a few occasions I have accidently targeted the wrong creature with a combat trick because they have moved positions on the board. I understand that this can be helpful on large boards with a lot of creatures, but it should not happen when there are only one or two creatures on the board, as it leads to frequent mis-clicks.
1 vote -
Show playset set completion at all times on the profile, not just after achieving singleton set completion
Currently, if you want to see your overall set completion before you've finished collecting a single copy of every card in a set, you need to use 3rd party deck tracking apps. This information could be easily shown on the profile as the gold progress bar overlaid on top of the blue one. They would not obstruct one another.
1 vote -
Product Suggestion
Very simple suggestion. People pay and play a lot to get new sleeves, but actually when you´re in game one can barely see the other players sleeve. I would enjoy having larger deck pile and hand art as to really show off my sleeve to the opponent.
Love arena and keep up the good work
1 vote -
lack of text and some graphical elements since ONE launch
sine the ONE launch I can't read the full text of any of my cards. game is unplayable.
1 vote -
Music still pausing after 2023.23.00
In the patch notes it claims it solved the auto pause bug with background music apps and such but it still just auto pauses my music apps. This really suck tbh. My only work around is it won’t pause Picture in Picture streaming apps such as Hulu Netflix etc but I want my music back when I’m playing 🙃
1 vote -
Ork Secret Lair Sleeve "Aggrevated Assault" only showing black, no picture
I purchased the Warrhammer 40k Ork Secret Lair and received a digital code for MTGA for 4 sleeves based on the Secret Lair Art. Each sleeve is visible EXCEPT for the Aggrevated Assault art, which displays a solid black sleeve. I submitted this soon after the Secret Lair displayed the code and was told to wait "post update" -- two updates and a set release later and it is STILL solid black.
1 vote
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