MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1707 results found
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Gameplay option is not saving
Gameplay option is not saving.
Turn on [Show Phases],
[Auto Apply Card Styles] turned off,
[Fixed Rules Text Size] on,
When I exit and re-enter the options screen, it reverts back to the original.
1 vote -
Arena won't allow me to equip the new emotes I bought!!
Please FIX the EMOTE BUG!! I paid for the emotes with the mastery pass for ONE and the game won't allow me to equip them no matter what I do!!! I have reinstalled, I have unequipped all and re-equipped, I have equipped some and saved and tried to equip the new ones. NOTHING WORKS You need to fix this or reimburse for the money I paid for this !!!
3 votes -
I didn't get exp on daily wins,
When winning daily wins and completing daily quests I didn't get exp.
after logging out and in, the exp reappeared.
and winning gained me exp again1 vote -
Brilliant idea
I love this game so much! I played MTG all my teen years the only thing that is missing from the nostalgia is being able to talk to your opponent. Add a option to talk over mic.
1 vote -
Andriod ui bug
On android, in the main menu, after tapping on any quest on the bottom right for details, selecting any other quest for details does not bring up the details for that quest. The same is true for the timer and weekly 250 xp rewards. Seems like a minor bug, just thought I'd throw it out there
2 votes -
Traumatic Prank Mana Cost Incorrect
Wrong mana cost for Traumatic Prank card.
The correct mana cost is 1 red + 2 but in game is 1 red + 3.0 votes -
Data Package Error - Restart Loop on Mac
I started MTGA with the BRO set on MacOs, but since the release of "ONE" on 7 July the application start leads to an error: "Data Package Error found. Arena will be booted up to verify data package." After clicking on "ok" what is the only option here, the application starts again and runs into the same error. I attached a screenshot of the error (German version). Technical Support cannot help. Firewall is fine. I have restarted router, Mac, MTGA, Epic Launcher already and deleted and installed the Epic Launcher and MTGA and updated MacOs to the latest version. No…
2 votes -
2 votes
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Tovolar and Kessig Naturalist not showing card descriptions.
Opponent's Tovolar Dire Overlord and Kessig Naturalist did not display card descriptions when played or inspected. The text box was blank on both sides of the cards. Opponent had applied card styles to both cards.
6 votes -
Can't cast at Instant speed
Couldn't cast Desynchronize at instant speed 2 turns in a row. First time it just skipped to my turn (didn't select the skip turn button). 2nd time I put a stop at the end of their turn and still couldn't, but then it lit up and let me cast it during my main phases. This was in the traditional draft Decathlon event :(
3 votes -
Rith ward possibly working incorrectly
Something seems weird but I am not certain.
Had back to back games where first me, then my opponent had issues where there was evidently enough mana available to counter the ward 2 on Rith Liberated Primeval and yet it seemingly skipped over the prompting to auto pay.
(Admittedly, in my case it could have been a scenario of "auto mana thought it would be better to pay 3 rather than take damage and 2 mana", however this is still worth a quality of life adjustment)
1 vote -
Loading card database
After a clean re-install on windows 10, after the sign in screen, when it tries to download the 6. whatever GB install, it stops and tries to endlessly load card database. What a good game.
6 votes -
URGENT ! nothing appear
Bonjour,
Cela fait 1 semaine que je n'ai plus le descriptif des cartes, les points de vie et l'endurance ne s'affiche plus, que les points de vie des joueurs ne s'affichent plus, et qu'il n'y a aucun chiffre sur le tableau de bord (or, gemmes ...)
Merci de m'aider à débloquer ce problème.
No card description, life point on card or player, none information on user interface3 votes -
The Pets and Avatars page is completely empty since ONE set launch
The Pets and Avatars page is completely empty since ONE set launch.
I had plenty of Avatars and Pets that I purchased, but after this launch all is empty.
3 votes -
Bug with "Golden Pack Progress" UI keep poping up after visiting a store.
After last update there is bug when counter to the Golden Pack continued to be active on every menu page after visiting a store page and can't be dimissed, it block every interface element below and literally prevent me from playing or visiting a store, because only way to deal with that is Esc>Exit game.
2 votes -
Continuous App Crash After Update
After today's update (24/03/2023) the windows app will crash every time rewards are meant to be displayed.
2 votes -
Sent back to lobby while in match
Hi guys,
I was playing an Explorer BO1 match and suddenly got sent back to the lobby after a "Waiting for server screen" that came out of nowhere.
Game version: 2023.26.10.4577.1006246
1 vote -
1 vote
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iOS MTG Arena won't load if phone's language is in "Thai."
If my iPhone is in Thai language, MTG Arena will not load. In order to get MTG Arena to load, I have to switch my phones language to English in order to just play the game. It's really annoying having to switch my phones language back and forth in order to play MTG Arena.
This bug has been around for years and I have submitted many tickets in the past.Please fix this bug. I await to be able to play on my phone again.
Thank you.
1 vote -
Issue claiming packs
Opening new pack purchased with gold ... Screen locks on wrapper opening ... Waited 10 min no response ... Open close app to find pack gone and no new cards ... I have lost 3 packs this way ... Android OS on LG v60 device
1 vote
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