MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1314 results found
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Full Screen
2024.42.10.6988.1099041
My full screen started canceling in between every load screen so I have to change it back to full screen constantly
7 votes -
No mastery ladder xp after completing daily quest. 4/15 wins so far and my xp is stuck on 400/1000. I have bought the mastery pass. HelpPls
No mastery ladder xp after completing daily quest. 4/15 wins so far and my xp is stuck on 400/1000. I have bought the mastery pass. HelpPls
12 votes -
Cascade Event Visual Bug
The cascade event has a visual issue where cards played will visually "freeze" in their stacks and make it impossible to select other cards on the battlefield. Cards played several turns ago are stuck in the middle of the screen when they should have been cleared from the stack.
Here are some steps to reproduce the issue:
1. In a cascade event, opponent plays a card like a Planeswalker which has multiple actions.
2. Cascade allows the opponent to play another card.
3. Opponent takes a Planeswalker action.
4. Bug: at end of opponent's turn, visual assets do not clear…4 votes -
4 votes
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Mouse pointer missing on PC in 2024.35.10.5372.1057087
Mouse pointer is missing since 2024.35.10.5372.1057087 update. Cards, links, buttoin highlight when mouse is moved over them but there is no pointer on screen
18 votes -
Ever since ltest update the Arena client keeps freezing when my mouse hovers over certain items, this morning noticed it over the daily rewa
Ever since lates update the Arena client keeps freezing on my PC when my mouse hovers over certain items, this morning noticed it over the daily rewards and the other day it occured when going into the store and hovering over the Duskmourn set items about to come out... anyone else getting this?
10 votes -
App craches in open packs
- Pack icon glows indicating that i have a pack
- press pack icon
- window opens, pack shows
- interface starts lagging
- my operating system informs that application stopped working
Windows 10.
App also crashes when buying new pack
10 votes -
Cropping occurs on 16:10 screen resolutions (on macOS after 2024.40.30 update)
I’m thrilled to see that the new 2024.40.30 update has finally resolved a longstanding issue where MTGA was forced to display in the lowest resolution on macOS when in full screen mode.
It isn’t perfect however, as on my MacBook Pro M1 Pro, which has a built-in 16:10 display (3456 x 2234 resolution), several UI elements on the very left and right edges of the UI get cropped (e.g. the companions and stack partly appear off-screen).
Can you please update the in-game UI to ensure that everything fits within a standard 16:10 aspect ratio? Or in the interim, add an…
7 votes -
Error Updating Data on launch
Getting "Error Updating Data" when attempting to open MTGA. This happens from PC and Android, Wi-fi and mobile data.
34 votes -
Possible Unstable Update
Since the lastest Update for Duskmourne MtG Arena has either been hanging or dying.
Have run the "Validate Bundles" command and running hard-wired to the router to eliminate any wireless prob•lems.
- Selecting "Packs" from the home screen results in a background picture only and the program hangs.
- Selecting "Store" from the home screen sometimes results in the message "Waiting for the Server" and get two complete circles of the graphic before it hangs. Once or twice was able to get the "Store" screen but selecting any subchoice from there results in hanging or the program dying.
- Have…8 votes -
The MTGA Client Freezes and Crasher everytime i try to Start a Draft.
The MTGA Client Freezes and Crashes everytime i try to Start a Draft. This started happening after the September 12th update.
Also crashes sometimes in the Store and while queing for any type of game
9 votes -
Client hangs after hovering over daily quest symbol
The client hangs after hovering over the daily quest symbol or clicking on the packs symbol
6 votes -
Game keeps freezing on me
The game keeps freezing on me. Sometimes in the middle of a match, every time I try to go to the store or to open new packs it freezes on me. I can barely play at all
9 votes -
4096x2160 fullscreen issue
When in 4k fullscreen on pc, the game drops to windowed.
The cause is that the loading screens and main menu do not have a 4096x2160 graphics option, so the game defaults to the next resolution down when transitioning.
The solution is to ensure all screens have consistent graphics options available.
9 votes -
Claim Reward stuck
After a match ends, I get rewards for daily quest progress but after claiming the reward the game screen goes blank and is stuck on that blank screen. No amount of clicking the button clears the screen, only shutting down and restarting, which is very cumbersome to do every match.
12 votes -
最近のバックエンドのメンテで選択プロセスにバグが発生していると思われる
ログの時間が早い方の時間帯に
収穫祭の襲撃で
5枚が土地と楽園の拡散だけだったので、土地と楽園の拡散を選択したが、色選択だけでどの土地につけるかの選択が発生しなかった。1 vote -
ENGLISH: Act I - WAR Lore Event - Momir
When I go to try to play games, the choices for formats are gone, only standard play standard ranked available. When trying to choose, none of my decks show and the left side choice area says:
ENGLISH: Act I - WAR Lore Event - MomirWhat's going on? Why can't i play or see anything having to do with historic or any other format?
6 votes -
UI collapse, can't join games - all decks missing, mode selector radio buttons defective, stuck in event I didn't join
Genuinely a wild setup
I played this morning, and I'm not aware of a client update since, which suggests either data corruption at my end or a backend problem
Several people on MTG Discord (not arena discord, I'm banned) are experiencing the same problem. One of them claims they were able to resolve the problem with VPN, suggesting that it may be a dead backend shard, but boy, what a wild UI presentation
I have been unable to play for around four hours that I'm aware of; the last successful game was around 12 hours ago
When I try to…
2 votes -
XP not appearing
Since yesterday’s update, XP does not seem to be appearing, either for the daily missions, or for the weekly win mission. Coins seem to be appearing ok though, as are cards. Not sure why. iOS version playing on an iPad.
11 votes -
Didn't get daily quest exp & money
Didn't get today daily quest exp & money. I even tried logging out and restarting the game but nothing happens.
11 votes
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