MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1742 results found
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Davriel "+2 draw a card" is not the top Davriel ability
If you accept Davriel, Soul Broker's condition for 'Davriel planeswalkers gain +2 draw a card', it does not become the topmost Davriel ability, for some reason it goes to the bottom below the -3, so causing you to accidentally use +1 ability instead.
Expected:
+2 ability becomes the top ability since it increments the loyalty the most.1 vote -
PC Client lags and/or crashes when attempting to access decks or play a game.
Client will run just fine until I either attempt to access my decks, or until I attempt to play a game. When I do, the client begins lagging excessively, or otherwise crashes entirely, and I have to force close the client (alt+F4).
A pair of videos showing the bug, and a log file are attached.
2 votes -
"Lost Connection" error when trying to start MTG Arena
When trying to start MTG Arena, I receive the attached message telling me I need to reconnect to the server. Attempting to reconnect simply causes the message to recur - I can only clear it by exiting.
Flushing my dns resolver cache clears the issue, but I have to do that every time I open Arena, which is annoying.
2 votes -
Notification on decks
Similar to when I have a pack to open, or their are daily deals I haven’t yet checked, I have the little light under my “decks” area of the interface at the top. When I click decks, there is nothing for me to interact with to remove that notifying light.
5 votes -
"Deck Name Alread in Use" recursion loop
Steps to recreate
Go to decks tab press plus
Create a deck named "Imported Deck 2" exit back to decks page it and save it.
Repeat (1.)
Create a deck named "Random Deck" exit and save it as before.
Find a netdeck anywhere online, copy it for export to Arena and import it into the Arena Client. (This 3rd deck will be automatically named "Imported Deck")
Click on the name "Imported Deck" from the decks page and rename it to "Random Deck" pressing enter to confirm.
The client then returns the message "Deck Name Already in Use" It then attempts…
4 votes -
Deck Builder: Advanced Search Terms Examples section still uses "cmc"
One example in the Advanced Search Features section:
"Let's make a Mono-Red Burn deck!" still show the filter "cmc" when it should show "mv" as per the change from "Converted Mana Cost" to "Mana Value".Current:
"c=R cmc<4 o:"damage to any target"Fix:
"c=R mv<4 o:"damage to any target"1 vote -
Bug
After spending the first ord in the mastery tree i cannot pick a second one.
It gets stuck on suggest pick.1 vote -
Authentication Failed after Waiting for the Server
I tried all the procedures indicated by the official website of Wizards M.A. I also tried community help and nothing worked. I keep getting "Authentication Failed after Waiting for the Server" on every attempt. This strangely happened after my last game, when when I tried to execute a definitive move and defeat my opponent the game crashed and I had to restart. These situations occur at least once when I go to play and only in ranked games.
1 vote -
Anointed Peacekeeper Making Deck Unplayable
Every time I play Anointed Peacekeeper my client crashes, I climbed to mythic last season using mono white with Anointed Peacekeeper and now I can't play the deck because the card crashes my client without fail.
Verified files already,
All drivers up to date,
Intel i5-8400
GTX 1070 Ti
16 gb DDR4 RAM3 votes -
colors not being represented correctly on deckbuiler UI
This bug occurred after entering the qualifier play-in and stayed after. not sure what caused it, but I can't necessarily spend more gems to see if I can recreate the issue.
1 vote -
Missing Avatars
I’m missing some avatars on my account. I purchased the last mastery passes since Midnight Hunt. I seem to be missing the avatars from all the mastery passes
2 votes -
no name and stats on cards after update
no name and stats on cards after update
5 votes -
Cannot "done" out of sideboard (Bo3 Standard)
I got stuck in the sideboard and the "done" button would not exit me.
1 vote -
kozydan land shows wrong rarity
Kozydan plain now shows uncommon and not rare
1 vote -
ログインできない。
アップデート後、サインインしてもログインできない。
少し前には別のエラーメッセージでログインできない事象も頻発しており、まともにプレイできないことがあまりに多すぎる。2 votes -
Opening Pack Causes Crash
While opening a single brothers war pack, I clicked the 'wildcards' icon which then resulted in the application to freeze, unresponsive. Android OS. Unable to determine if cards were added to my connection.
2 votes -
NEED HELP --> GAME DOES NOT START
Super fun this one.
After Phyrexia: All will be one update. My game doesn't get into the menu anymore. It updated, then in the loading screen is said:
"Looking for active matches"
And it stays there. No matter how long I wait. I have uninstalled, cleaned registry and removed all files related to the game. Re-install, DL 7gig into the same problem. Over and over and over. It has been 2 or 3 weeks now. I lost count.
I have contacted wizards, obviously, and all "solutions" they offered did not work. It ended in: Maybe you should post it into…
1 vote -
Links in Mail get redirected to general landing page
Each time i click on a link in my in-game mailbox i get redirected to the general magic-landing page, not to the intended link-destination. To get to the arena announcements i have to open the link in an incognito browser. Seems like some kind of mismatch caused by me being located in germany but playing mtga in english.
1 vote -
Repeated animation and voiceline
Hello, I started playing MTG recently and ever since I completed the Color Event, where I got green/red pack and Sparky appeared on the screen describing what I just got, this animation is replayed after every game I play and get back to Home screen. I just see the Sparky animation happening with voice line, not sure if the text bubbles are appearing too, I learned to filter it out :D.
1 vote -
Memory overflow error/incorrect damage value - devilish valet + rabble rousing
When playing with devilish valet and rabble rousing possible to get 2^49 +power. Seems the calculation is maxed at 2^31.
When hitting opponent with that much it often is a positive life value. Suspect it is a display issue vs actual overflow error, because i still win the match.
1 vote
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