MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1742 results found
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card styles brought to hand from "outside the game" are not brought in properly
I had a card in my sideboard that I brought into the game using Grizzled Huntmaster. The card in the sideboard was Elesh Norn, Mother of Machines, and the card was a style.
When the card appears in my hand, it does not display the style.
The first picture shows my selection of the card from the sideboard.
The second picture shows my hand after it was delivered to hand.1 vote -
Card display during pack opening
While opening packs, cards which have other parts (create tokens, have spell books) are displayed slightly cutoff when viewing the details. I am playing on a Windows 10 device.
2 votes -
unstall
After the update don't install
I unastalled MTGA and i can't install it again1 vote -
Opponent casts Kaito, appears in battle field as Vanishing Verse
Have it so that when a player casts Kaito it doesn’t appear as Vanishing Verse, and that players be able to interact with it to read it, and understand why he can’t be attacked or targeted with spells
1 vote -
2 votes
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gifts not collected
Received two emails from Management . Each one, a gift enclosed. One apology for a problem I do not remember complaining about Neither one credited to my account when I hit COLLECT at the bottom of the email. Could you please look and see if I was emailed two items with gifts enclosed? thank you
2 votes -
deck editor
deck editor's bug makes it unusable
2 votes -
Zommed double face card image are a bit out of the screen when opening a pack
When I open a rare double face card in a pack and go mouse over, it zoom, but actually, the zoomed image is a bit out of the screen on the left.
See image below.I'm using windows pc in 4k definition.
2 votes -
image of 70th reward of BRO mastery, Gix Yawgmoth's Praetor sleeve, is flashing in mastery section when i go over it with my mouse.
when i put my mouse icon over the image of Gix Yawgmoth's Praetor card sleeve at page 7/8 of Bothers' war mastery section, is flashing indefinitely until i move out of the image.
my monitor and game definition are 4k on a windows PC.
2 votes -
The link from the application to Latest Decklists is incorrect
The Arena Home screen has a prominent banner that cycles through article links. One of them is to "Latest Decklists". However, when you click that you end up on a web page where the newest decks were uploaded on November 21st. Please link to "Latest" decks instead.
Current link: https://magic.gg/decklists
2 votes -
Game doesn't launch
Game doesn't launch on Android 12 after update.
According to support the only fix is to uninstall and reinstall. 3gb of data and 4 hours later it works.
2 votes -
Pack bug
Pack opening bug: pack art changes to different set- the. Many of the cards are errors (error cards not in inventory after opening). I have a video of the packs changing their art if it would be helpful. Happened six times in a row.
2 votes -
доступ запрещен
Здравствуйте! После сегодняшнего обновления я не могу зайти в игру, пишет "Для осуществления этого действия у вас неподходящая роль. доступ запрещён - у вас нет разрешения на подключение".
Скриншот прилагаю.
Как будто меня забанили, но непонятно за что. Письма на почту не приходило. Помогите пожалуйста восстановить доступ.
Спасибо.1 vote -
2 votes
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graphics
My screen for deck building and sidebaording randomly loses all colors for cards, and only shows text or nothing at all in the right panel where I the sideboard and deck description are. Makes it very challenging to sideboard during best of three matches or build or change a new deck.
Exiting the game, and restarting it seems to fix it. Is very disruptive during best of three though. I can't read some of the cards in the deck, and that makes sideboarding very challenging
2 votes -
Signed out on phone
Please fix the app signing me out on mobile on every update. I use a long complicated password and only play occasionally mobile, and every single time I boot it up to play I have to type that password in.
1 vote -
crash
Arena frequently crashes.
* PC system - Exceeds requirements
*Have uninstalled, removed all files with Revo and reinstalled
*On program restart - Avatar changes
* Application is more unstable since the last release.
* Game play is interrupted and requires system restart.
* Game play after match is complete frequently results in a black screen for the Arena. - running in windowed mode. (not full screen)
Would like to know how to enable logging for y'all to view.1 vote -
Dates of set release always wrong
Says ONE Came out December 1 which is clearly wrong. Come on.
1 vote -
Audio still a huge problem
How has it been this long and you still haven't fixed your horrible audio problems on an app? Clash of Clans has better audio options than you. I will spell it out for you one more time:
1 Let me play audio from another source while still being able to hear game audio
2 Let me play the audio from my phone or iPad, to smart speakers.It isn't brain surgery. I have no earthly idea why you have restricted these features from your app in the first place, I can only imagine what kinda dumb old man at your…
2 votes -
Remove creatures switching positions on declaring blocks, causes issues with combat tricks
On a few occasions I have accidently targeted the wrong creature with a combat trick because they have moved positions on the board. I understand that this can be helpful on large boards with a lot of creatures, but it should not happen when there are only one or two creatures on the board, as it leads to frequent mis-clicks.
1 vote
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