MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1742 results found
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Show playset set completion at all times on the profile, not just after achieving singleton set completion
Currently, if you want to see your overall set completion before you've finished collecting a single copy of every card in a set, you need to use 3rd party deck tracking apps. This information could be easily shown on the profile as the gold progress bar overlaid on top of the blue one. They would not obstruct one another.
1 vote -
CONEXÃO COM O SERVIDOR
Toda vez que executo o Jogo da esse erro aí.
E estar tudo ok com meu PC e tudo estar Atualizado, como corrigir isto?
3 votes -
Product Suggestion
Very simple suggestion. People pay and play a lot to get new sleeves, but actually when you´re in game one can barely see the other players sleeve. I would enjoy having larger deck pile and hand art as to really show off my sleeve to the opponent.
Love arena and keep up the good work
1 vote -
lack of text and some graphical elements since ONE launch
sine the ONE launch I can't read the full text of any of my cards. game is unplayable.
1 vote -
Bug barre de recherche cartes MTG Arena
1 entrer un mot pour chercher une carte ou un nom de carte
2 appuyez sur entrée
3 Le jeu freeze et ne répond plus.2 votes -
Sleeve missing, other old problems.
hi, as per the file, the bro sleeve, purchased with the mastery, is missing: as a network system administrator, I think the pointer to the file in the database is missing.
Also, almost every time you open a booster pack, you don't see cards below 4 in your summary, so you don't know when you have a boost in your collection.
Thank you for your work and rewards related to client issues.1 vote -
Music still pausing after 2023.23.00
In the patch notes it claims it solved the auto pause bug with background music apps and such but it still just auto pauses my music apps. This really suck tbh. My only work around is it won’t pause Picture in Picture streaming apps such as Hulu Netflix etc but I want my music back when I’m playing 🙃
1 vote -
Ork Secret Lair Sleeve "Aggrevated Assault" only showing black, no picture
I purchased the Warrhammer 40k Ork Secret Lair and received a digital code for MTGA for 4 sleeves based on the Secret Lair Art. Each sleeve is visible EXCEPT for the Aggrevated Assault art, which displays a solid black sleeve. I submitted this soon after the Secret Lair displayed the code and was told to wait "post update" -- two updates and a set release later and it is STILL solid black.
1 vote -
some hud features not showing
After the update of phyrexia all will be one some graphic icons ,for example the coin icons and the background of the menu (when you press escape button) ,they dont show up .
1 vote -
Unable to connect to server from cliet
hey there i have a chromebook and as of the most recent update i am unable to connect to server. tryed to remake a new account also. ive reinstalled a few times . any ideas? it wont let me do anything once i log in it goes to waiting for server and then freezes or goes to the connect screen to retry connect ect
1 vote -
Audio distortion after new phyrexia:all is one update on iPad
I noticed a digital static sound in matches and the lobby when playing after yesterday’s update for the new Phyrexia:All is One set. It is very noticeable when the female voiceover introduces you to the lobby on her recording.
1 vote -
bug tracker login broken in Firefox
Repro steps
- Windows 11 with Firefox as default browser
- From within Arena, click "Report a Bug"
- On https://mtgarena-support.wizards.com/hc/en-us/requests/new, click "Sign in"
- See attached
This report submitted using Edge
1 vote -
Mastery Pass Orb Redemption
When redeeming the orbs from the mastery pass I can only redeem them one at a time. This makes it quite tedious to redeem them when I have multiples when, for example, I purchase the mastery pass after achieving some levels, as there are multiple clicks per redemption.
Would it be possible to add the functionality to redeem multiple at once? Something like in the attached screenshot, where selecting Defiler of Faith highlights the remaining two rewards needed to unlock it and gives the option to unlock all three when you have the relevant number of orbs available.3 votes -
Stats Sign Up on Website Replicable Error Message Preventing Enrollment
Hi Folks, This is a web-site issue. I am new to Magic Arena and have been trying to sign-up for the end of cycle stats a link to which you sent in a recent e-mail. The screen-shot below is the error handling message I've been getting over the last few days. I have replicated the same problems on Apple iOs, Mac OS Ventura 13.2, and the most recent MS Windows OS. I have tried in the Firefox, Chrome, Edge and Safari web-browsers.
1 vote -
Missing Information
Since Phyrexian download cannot view number of gold and gems in upper right corner. Also, cannot view number of packs to be opened along with card texts missing from all cards. Im using Windows and the status says that everything is operational.
1 vote -
[French] Visual Error Selecting Best of 3
Since a long time now, the choice "Best of 1" or "Best of 3", in french, is bugged.
I think i've seen it right just two weeks in two years, before a new update reverse bakc to an unintelligible visual
1 vote -
Downloading The Game
Going to download the game on an android device brings you to the apple play store, rather than the android play store, rendering the game unable to be downloaded.
1 vote -
Tokens Is not bieng produced even If you pay the mana cost Or sacrificing creatures !
My Token Deck Is not producing Tokens Of any kind Not creatures not , treasures and not and not Food tokens ? this may be a bug, test my deck on the bot mode !
2 votes -
bug install
hello I can't install the game on Windows
2 votes -
asset error
started a new update and all i get is a reoccurring "asset error detected" over and over
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233 votes -
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