MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1742 results found
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Servers cannot count over 100
Get better servers. I was an internet service providing technician for years, and know how to test anything you could blame me for. Your servers have a big problem with roping, and big problem with large stacks of life gain, counters, and token generators. I can keep track of combos in the multi-thousands on paper. Your servers suck. Im tired of seeing "draw" when I should see "victory".
2 votes -
Connection lost
Again
5 votes -
Connection lost
No words anymore
6 votes -
graphics animation low flashing for people with seisure/migraine issues
graphics animation low flashing for people with seizure/migraine issues. as a player that has issues with siezures it would be nice to be able to remove the animations. Some new decks/cards initiate way to many instances can trigger issues.
3 votes -
macos board wipe crash
on macos (installed game with epic games) board wipes effect crash the game every single time wether played by me or opponent.
Specifically the card sunfall that is legal in standard crashes the game but also burn down the house or wrath of god.1 vote -
Kaladesh map completely black
On fairly high end laptop at low quality level, kaladesh map is completely black except for the crowd. Could not find a duplicate of this bug in the reports. Can only confirm it in historic brawl.
1 vote -
Lost a Mastery Orb
So I just got a bug with applying the orb on to the mastery tree. I had all filled out except the blue tree.
I tried to select the first blue node, and it didn't let me select. Then. I tried to click suggest and confirmed it. But it just disappeared. Could some please help me with this.
Thanks
1 vote -
Issue
The number of defeat display is not thé good one.
1 vote -
black screen at the very star
its as simple as that, i run the game and it loads up until it takes the whole screen (like i normally set it up to), but no game interface, just a black screen that stays like that until the game tells me to; check status//reconect//exit game.
1 vote -
Unexpected problem
New error, same old stories
1 vote -
Water Wings Instant Failure
Log20231002_174916.log
I have used the Instant card Water Wings twice in the Wilds of Eldraine Draft and both times it has not functioned in the correct manner.
When cast, this spell gives a target creature Base Power 4/4 and flying and hexproof until end of turn. On both occasions I attempted to cast this spell I cast it during the opponent's turn, with the prompt in the bottom corner reading: "To Blockers". This means that my blockers have not been declared yet.
On both occasions I attempted to cast this spell, the opponent attacked with a flying creature, and I…
1 vote -
1 vote
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Adventure Spell Selection Bug in Premier Draft
Throughout the entire Premier Draft match, whenever I cast an adventure spell, it was impossible to select one of the two spells. Even pressing "Cancel" did not lead to any action. Consequently, when my timeout occurred, the spell disappeared and was no longer available in my hand or graveyard. Naturally, this resulted in losing the game. I have attached the log for reference, and I hope that you can find a way to compensate for this inconvenience. Thank you, and best regards.
2 votes -
Zero experience movment even though I am winning and claiming xp
I have won several ranked games. Not sure the exact number but more than 6 and I claim my XP rewards but have not gained any XP in my mastery. I've been stuck at 975/1000 for as long as I've noticed. I should have gained a few levels as that was my goal in grinding standard rank. I'm in platinum not sure if xp gained decreases in your ranks ?
1 vote -
Portuguese Translation Issue
While playing the PC version I found these two issues regarding the translation for Portuguese.
The first one found when cracking boosters, it should be "Claim Rewards" or something like that, instead it's clearly a code there related to the translation.
The second is regarding the translation again but for the Town-Razer Tyrant card which is just unreadable. Where's the effect text? I don't know unless I change to English to see any text aside the "Flying" ability.1 vote -
thieving skydiver, Mite Token, key to the archives
Skydiver prioritized Mite token instead of opponent's artifacts.
Steps to reproduce:
- create Mite token with Mirrex
- opponent controls key to the archives (or other artifact)
- attempt to cast thieving skydiver, to kick for x=4 (or other)
this continues even when turning off autopay and selecting the "kick for (1)" mode in the UI.1 vote -
Game crashes when opening pack, but before it can be claimed
Game crashes when I open packs, but before I can claim the pack. I lose the earned pack (or if I purchased with gold coins those are lost), and never get the cards. This happens very routinely, several times a week. I play on a PC and launch MTG Arena from Steam. Generally, my monitor will go blank, and MTG: Arena will stop responding. Sometimes, it will hard freeze my computer all together. This is seriously ******* me off. Only happens when I play Arena.
1 vote -
Game sometimes repeatedly crashes upon loading into a match
I've noticed that my game occasionally will crash upon entering a game. Restarting MTGA does nothing as it will crash as soon as it loads. This has been happening since the last week or so. Given that it's crashing upon entering the match, my thought is that there is some combination of profile picture, game level, and/or pet that is causing these crashes. Out of the past 25 or so matches, it has happened twice to me.
This is concerning because if it's a variable that's controllable by an opponent, that means it is something that can be abused as…
1 vote -
My inbox does not seem to be working. The promised fifth anniversary gifts stopped arriving. So much for that then...
My inbox does not seem to be working. The promised fifth anniversary gifts stopped arriving. So much for that then...
2 votes -
lock over mastery. I am not receiving the mastery earned from game wins
What does the lock mean?
1 vote
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