MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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579 results found
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Deck Validation Tray in deck builder not working
Deck Validation Tray in deck builder is not working as it shows behind the rest of the gui elements (creatures, mana, colors composition dashboard).
Playing the game in PC Steam.
Already did game validation and it redownloaded the necessary files.
Happens with all decks.
2 votes -
Mastery reward amounts incorrect
When you right click the mastery reward and increase the automatic leveling option where you pay diamonds for levels, when you have a mixed reward 'ie 600 gems and EoE boosters' or '4000 gold and Lorwyn boosters' it shows 600 EoE boosters and 4000 Lorwyn boosters instead of the correct values at the bottom of the screen. This is clearly incorrect but could be very misleading to newer players.
2 votes -
Mastery Pass Level Boost UI Issue
Hi, I noticed that the Mastery Pass level boost was displaying extremely large numbers of booster packs (see attached image). I spent 6,500 gems to test whether this was accurate, but only received the normal number of packs.
Since this appears to be a UI error, is it possible to receive a refund for the gems spent?
Thanks
2 votes -
mastery pass
I did not receive the correct mastery pass rewards for Lorwyn Eclipsed Mastery Pass. I got the wrong 3 packs for the 4th level, I received a different standard pack and not the Lorwyn packs that are advertised, and I only got 1 mythic card for the 8th level, despite it advertising that I should have gotten 3.
4 votes -
(Bug) Text not readable on mobile
- Steps to reproduce: open app and view a quest or start any game
- Android
- White or black blocks cover large portions of text
- I can read cards and quests
1 vote -
Glitch
I have been trying to finish all the achievements the current one being cast 300 enchantments so I’m casting enchantments but the count is not going past 295 my I don’t know why but I’ve played like three games now nad cast an enchantment each time still nothing
1 vote -
UNADRESSED RACISM AND HATE ON THIS WEBSITE
I've had enough. Wizards has to act. Racism by the user Spaderman#48650 must not be tolerated. This must not be a place where it is acceptable to repeatedly call people "worthless slanted-eyed chinks".
He posted this recently:
After I've reported him 3 times. If you look at his profile he constantly spews racist anti-Asian hate:
https://feedback.wizards.com/users/6650475452-spaderman-48650
This can not be acceptable in the Magic community. You do not want to be associated with this. You do not want people to think that the typical Magic player is a socially stunted keyboard warrior who would probably get their *** beat…
3 votes -
Land Bug
Land descriptions or icons are gone.
2 votes -
Unusable Land - Resulting in game loss
In my draft match taking place around 12:40pm EST - I encountered a bug in which I laid a land, but it was unusable. It also randomly discarded an additional uncast card from my hand.
This resulted in me not having double white to cast Ajani when needed, and set me a turn behind. I demand that draft be refunded.
Please see attached.
1 vote -
companions not showing up
When I open a deck (on PC, Steam, Windows) I can't see any of my companions, and I can't change from the default. None of my other companions show up in that area. This happens on both of my computers.
7 votes -
Steam doesn't detect MTGA when it's stopped
Since last update Steam cannot detect when you stop MTGA.
Reproduction :
Start MTGA throught Steam.
Stop MTGA in MTGA interface.
Even after some time steam will continue to display "X Stop" game.
Click on Stop game.
Steam will display indefinitely "Stopping".Problem : you cannot start MTGA anymore.
Alternative to Restart MTGA : Quit totally Steam and restart steam.
1 vote -
peer into the abyss bug i can't select card in hands
on phone after opponent cast peer into the abyss, some trigger on the pile for card draw ( 1 damage for each card draw, i have opportuniti to answer i have Flare of fortitude but i can't select it because when i start to select ht card in on the external part and there are no opportunities to move from the center or select the card... insert a metod for scroll the card and select waht i want to play
1 vote -
13 votes
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Evident Error in Advertised Packs for Mastery Pass Level Boost
When browsing the mastery pass for Lorwyn Eclipsed I noticed the absolutely astronomical pack offerings for skipping 10+ levels. At skipping 10 levels for 2,500 gems, from 5 to 15, it was offering 600 Edge of Eternities packs. Skipping higher levels offered THOUSANDS of packs. I tested the pack offering, skipping the 10 levels, to test this error and received a nominal amount of advertised packs. Please see attached image representing the UI bug.
1.Steps to reproduce are as listed above. But again, go to mastery pass, engage in the level boost, skip to at least 10 levels and you'll…
3 votes -
The User Interface is degrading with each update!
It feels like every time I launch this game, no matter what platform it is on, The user interface has just gotten a little bit less functional.
First, the tutorial wisp began to show up every single time I returned to the Home screen. This happened in the Epic Launcher, and on Mobile, and on Steam.
Then a short while after that, I found that the menu for selecting my Deck Type in the builder is now hidden behind other parts of the menu and cannot be clicked...
Then a little while later, I found that I now also cannot…
2 votes -
MTG Arena Support website sign in does not work on Firefox
The mtgarena-support.wizards.com website login links do not work on Firefox. They do seem to work correctly on Chrome, but every time I click on "Sign In", it redirects to the current page, not allowing me to enter credentials or signing me in.
I am using the most updated version of Firefox for Windows and not using any extensions.
1 vote -
Sparky is Back
I have been playing for well over a year now and completed the tutorial long ago, but despite this Sparky has started giving the 'What an adventure -- you're well on your way to becoming a great planeswalker' talk every time I go to the home screen from anywhere on my Android. I have tried repairing the files and there have now been at least two updates rolled out since this problem started and still nothing so I am making a post about it.
2 votes -
the pick two draft error
my pick two draft of lorwyn is error. i finished the draft but didn't recieved the reward and cannot re-enter the format.
1 vote -
Bugs
Game is trash.
1 vote -
Cards are appearing face down in hand and when scrying. You can view the cards if you right click on them
Cards are appearing face down in hand and when scrying. You can view the cards if you right click on them. Playing on PC
1 vote
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