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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1732 results found

  1. Aetherflux Reservoir doesn't have a 'storm counter' display

    Often on Arena, when a card can have different values attached to it (be it delirium or actual storm) there is a helpful display that lets you readily see what you number you are at. This is not the case with Aetherflux Reservoir. To be clear, the card works fine, it's just that the UI can be improved a little.

    2 votes

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  2. Unexpectedly lost the ability to click on stuff and turn timer stopped working

    I was playing vs random online opponent in a Brawl match. Attempted to trigger Goblin bombardment (this was not the first time this match) then all my clicks started having no effect and I attempted to validate bundles.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. +1/+1 counter inifnite icons, tanks performance

    Had a game where an opponent put a +1/+1 counter on a card. The visual counter icon added to the card, then again below it, and again over and over until it left the screen. Soon after my framerate dropped to 2FPS, suggesting the game was trying to render a number of counter icons approaching infinity. This obviously made the game unplayable. Log attached.

    2 votes

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  4. gane crashes on outrageous robbery for 49 cards

    Virtue of strength in play, copy it 5 times with doppelgang, then outrageous robbery for 49 cards - the game crashes. This is a game stopping bug

    please fix.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. BUG: DISPLAY: error in card display on 4070 TI RTX nvidia and intel

    all the cards have graphic glitch since i upgraded my pc to better specs.... please see my card attacking in graphic... if there are more cards they all have the glitch.

    1 vote

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    3 comments  ·  User Interface  ·  Admin →
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  6. mouse staying as normal google mouse and not arena mouse design

    The orange mouse design I am used to seeing no longer comes up consistently. I never had this issue before but as of the last couple updates the mouse doesn't convert to the game mouse so it is hard to see and sometimes clicking doesn't work

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Missing Cursor after the last update

    Missing Cursor after the last update - I re-installed the game but don't get my cursor back - I see only the hover animation

    1 vote

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  8. AI doesn't take disguise costs into account.

    When a creature is disguised, and it requires certain mana, and even if you have zero cards in hand, it doesn't take required costs of disguise into account. So say you need two white mana, and you have 3 black and 2 white mana, it will usually use 2 black and one white, so you can't use disguise. This has lost me several matches and should be treated as a changed cost, where you usually decide on the mana afterwards.

    2 votes

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  9. デイリー勝利報酬

    以前も一回書いた気がするが、
    デイリー勝利報酬が、敗北して取れてしまったようす。

    1 vote

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    3 comments  ·  User Interface  ·  Admin →
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  10. Background Image not fullscreen

    1. Give us the steps to reproduce the bug Load into Magic application.
    2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS) Android 14
    3. Enter the actual results you’re experiencing Background loading splash art image is not full-screen.
    4. Enter the expected results of the feature Background loading splash art is full-screen.
    5. Add any relevant screenshots/videos See attached
    6. If you found a workaround, please add workaround steps. Not my job to find a workaround.
    1 vote

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  11. Survey

    1.   Give us the steps to reproduce the bug
      

      Open Magic app, click/tap inbox, select and click mail regarding survey

    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      Android 14

    3.   Enter the actual results you’re experiencing
      

      Survey page loads and says survey was already completed when it wasn't.

    4.   Enter the expected results of the feature
      

      Survey page loads, displaying the survey for the player to complete.

    5.   Add any relevant screenshots/videos
      

      See attached

    6.   If you found a workaround, please add workaround steps.
      

      Not my job.

    1 vote

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  12. OPTION Menu Bug #3

    1.   Give us the steps to reproduce the bug
      

      Play a game.

    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      Android 14

    3.   Enter the actual results you’re experiencing
      

      Option/Settings Menu does not show text on the options.

    4.   Enter the expected results of the feature
      

      Text is completely visible to the user/player, and is White.

    5.   Add any relevant screenshots/videos
      

      (See attached) only screenshot does not include Settings menus.

    6.   If you found a workaround, please add workaround steps.
      

      Not my job to find a workaround. Please prevent cheating and hacking. It ruins gameplay for players entirely, and players shouldn't suffer…

    1 vote

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  13. AI doesn't take disguise costs into account.

    When a creature is disguised, and it requires certain mana, and even if you have zero cards in hand, it doesn't take required costs of disguise into account. So say you need two white mana, and you have 3 black and 2 white mana, it will usually use 2 black and one white, so you can't use disguise. This has lost me several matches and should be treated as a changed cost, where you usually decide on the mana afterwards.

    2 votes

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  14. no response

    After recent update, the response of UI interface is very strange. After the mainpage has been load, everything seems OK. However, once the play button is pressed, the program becomes very slow and nothing could be done because there is no response from UI interface.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Laelia Exploit

    No idea, but Laelia is 105/105 on turn 6 and there's nowhere near enough cards in exile or GY to make it make sense.

    1 vote

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  16. Locks up on Checking for active matches

    This is not the first time it has happened to me but it is the longest time I have had this issue. I am unable to get past that screen on my PC. My mobile devices works fine. I am also able to access this on my wife's computer, but even after uninstalling and reinstalling this program, I am no closer to playing the game.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. OPTION MENU BUG REPORT #2

    1. Give us the steps to reproduce the bug Play Traditional Ranked Explorer Best of 3.
    2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS) Android
    3. Enter the actual results you’re experiencing Option Menu has no visible text.
    4. Enter the expected results of the feature Option Menu Text is no removed, and is visible.
    5. Add any relevant screenshots/videos See attached
    6. If you found a workaround, please add workaround steps. Not my job.
    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. game will not update

    When trying to update the launcher freezes part way through and wont allow me to update. i have been trying for 2 days and have even done a fresh install

    2 votes

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  20. cannot login after update

    I have not been able to play since the last update.. it says "cannot connect to server".

    2 votes

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