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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1562 results found

  1. Server maintenance caused issue

    cannot connect to server hours after maintenance.

    4 votes

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  2. Land

    Lands with conditional effects like Riverpyre Verge aren’t showing the color they add as before, this land adds red and blue when you control an island or a mountain, but since the last update is showing both colors instead of just the one can be added

    2 votes

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  3. I can’t log in

    I can’t log in. It’s just a black screen. I turned my phone on and off and the same thing. After a few minutes the unable to connect form came up so I tried logging in and out again and nothing. Black screen still. I’m using iOS

    2 votes

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  4. Card sleeves bugged

    User interface is broken,

    Despite having a card sleeve selected I have the ugly scuffed sleeves appearing on my card faces. If this is an April fools it is idiotic to enable without a simple off switch.

    I had time for a premium draft today and decided to do something else because the game is bugged.

    Related to this being able to suppress your opponents bling (like you can with emotes) would be a great quality of life improvement as they could still enjoy their companion and sleeves while you could skip them. With ever expanding options there are a…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Disconnected

    My game disconnects during the middle of the battle counting as a loss regardless of how well I was doing in the game. This is more common in drafts and situation is so common that it has allowed me to go 0-4 after a single true loss.

    It also happens regardless of device. Got a loss on PC, another on an Experia xz1 and another in a Xiaomi note 8 pro

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. Card look changed to looking like highly

    Following an update, my cards now look like they are highly played, instead of looking near-mint. I've tried restarting the client, reinstalling the client, changing card style in the deck building and they all stay looking the same, highly played look

    3 votes

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  7. All My Cards Today Suddenly Have Cracked Borders

    I suddenly have this weird distracting border on all my cards in all my decks.

    10 votes

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  8. Card style

    All of the sudden, all cards have the worn out style, I did not modify this, and I see that all my opponents have the same style, already searched to remove that style without success, please bring It back to how it was

    8 votes

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  9. Scuffed/worn border visual effect applied without me choosing and unable to turn off

    I was versing an opponent in best of 3 single match standard ranked. They had the scuffed border visual effect. I had normal borders. Something happened during the game and suddenly my borders became scuffed, and now it's like that for all my matches and I can't find the option to turn it off.

    7 votes

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  10. ui

    arrows to navigate menus sometimes are glitched, still functional just visual. On steamdeck desktop mode, everything up too date and repair game files did not solve

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Arena Direct Aetherdrift Play Booster Box Badge not updated after second 6 win

    Yesterday, I earned a Arena Direct Aetherdrift Play Booster Box Badge, playing BGw deck finish 6-0 and I got a badge.

    On the badge area appear a new badge, message was "2 Aetherdrift Play Booster Boxes"
    Then I keep playing Arena Direct until I got another 6 win finish, 6-1 playing UG.

    However, on the badge area still a message "2 Aetherdrift Play Booster Boxes", and not FOUR Aetherdrift Play Booster Boxes.

    Please, check update because I wanna keep playing, and I need to know this fundamental imformation.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Friends list bug

    My friends are always appearing offline, I cannot send requests and I cannot accept them

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  14. Cube Draft should state that it doesn't affect limited Rank

    STR:
    Sign up for Cube Draft. Note description says that you won't get the cards, but says nothing about limited rank.
    Play Cube Draft.
    Note rank doesn't change.

    Actual result: Rank doesn't change, even though the event doesn't say this.

    Expected Result: EITHER Rank should should change as you play OR the event should say "This event doesn't affect your limited rank."

    Note: This should be true of every limited event for limited rank and constructed event for constructed rank. Either the event says "Unranked" in some fashion OR the event should affect rank.

    I'm very disappointed to have played…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Completionist II Achievement for sets without cards of each rarity

    I attempted to complete the achievement “Completionist II” by getting 4x copies of each card in Thunder Junction Alchemy (Yes, I picked that one of all sets, ridicule me in the comments). it shows as being complete on the Set Progression page, but isn’t triggering in achievements.

    I think this is because the achievement is relying on a number greater than zero to gauge completion (e.g. 1/2 returning 0.5, 2/2 returning 1.0, 0/0 being 0.0) Thunder Junction Alchemy has zero commons in the set, so my guess is that the achievement is written to see that as having 0% of…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Glitching on Mac

    As soon I get into the app the game start glitching and a freeze all the command.
    It's been like this for several months now, I would like to play on my pc not only on my tablet

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. Anzeigefehler im Store

    BISHER wurden NEUE Ereignisse (Post, Angebote im Store etc.) mit einem leuchtenden Punkt MARKIERT. Der Punkt verschwindet, sobald man das jeweilige Ereignis aufruft.

    Seit eurem letzten Update trifft das auf ALLE Ereignisse zu, außer eben den Store. Das heißt: Gibt es neue Nachrichten und man schaut ins Postfach, wird die Markierung entfernt. Gibt es neue Angebote im Store, wird auch dieser markiert. Ruft man den Shop auf, verschwindet die Markierung NICHT.

    Der Verweis des Supports auf dieses Forum zeugt auch nur noch von dessen UNFÄHIGKEIT.

    2 votes

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  18. Ward stacking

    When you have a permanent that already has ward (Roaming throne) and give it an additional ward (Shelob, Child of Ungoliant) it should be displayed as Ward 4 not as Ward 2 twice since that leads to alot of confusion and consequently rage quits

    1 vote

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  19. life total not showing

    Avator and life total completely missing from UI

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Entry point error

    Entry point error, will not allow me to login

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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