MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1728 results found
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Autotapper is terrible with Mishras Factory
The autotapper will leave up Mishas factory over all other land...leaving me with a hand of cards I need W for... I would not even have the mana to activate the factory......terrible design hoice
1 vote -
Cannot pass the tutorial
Cannot play any card after hitting the crab in tutorial 3. Cannot play the game.
13 votes -
Store Carousel Active Area
Description
When scrolling through the carousels in the store, the scroll will suddenly stop working. When I move my cursor to be over one of the items, it will start working again. But if it falls into the small sliver between items, scroll will not work.
I would expect the scroll functionality to work as long as my cursor fell within the vertical space that the carousel (which stretches across the entire screen horizontally) occupies.
Steps to reproduce
- Go to "Store" tab
- Move cursor into carousel. Place cursor between 2 items (so that neither is magnified).
- Attempt to scroll (will…
1 vote -
Mastery Tree gave me a reward I didn’t want
I clicked on the first card in the black path of the mastery tree to see what it was, and it immediately gave me that card after an error message about not connecting to the server. I messaged support, and they said there’s no way for them to remove the orb from my tree so I can get the card I want. It seems a little weird, since they control everything about the game, that they couldn’t figure out how to take back the card I didn’t want and give me the correct card. Since I don’t buy the paid…
1 vote -
Sluggish UI iPad
The UI is very sluggish when navigating card collection (either complete or in sealed pool). It halts, then highlights cards I didn’t highlight, then is fine, then halts, then highlights cards I didn’t want to highlight, then it’s fine…. Ad Infinitum. Please, for all that you hold dear, fix this! It is waaaaaay more annoying than I can convey with endless reiterations of the fault. Way more.
1 vote -
MID showcase frames have no rule text (on Android)
Hi,
I just noticed MID showcase cards had no text rule.
It's a bit tricky as most of them have long texts due to both face having different rules...1 vote -
1 vote
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Can't get more than 2000 mana. Can't pay a casting cost over 999.
Halana and Alena + Bronze Cudgels is frightening. Add Cradle Clearcutter and you can reach very high numbers.
But you can't really take advantage of them. First of all, regardless of Cradle Clearcutter's power, it produces a maximum of 2,000 mana. However, even at this (comparatively) low number, paying for an X cost spell takes longer than you have. The game timer begins before you can finish tapping +5.
My suggestion is that since the game allows high numbers, it should have a GUI interface that can accommodate them.
Even Sparky timed me out.
Supposing your 62160/62172 Cradle Clearcutter could…
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1 vote -
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14 inch
The game doesn't render well with a 14inch PC screen. The right side of the screen is cut, and I cannot read the whole card description when clicking on one. I'm using an ASUS ROG Zephyrus G14, and my screen ratio is 16:10. Please fix it.
1 vote -
Bug
Updated to current, opened the game, was shown the Meathook Massacre Banned Standard card notification. One I had already gotten on mobile.
Current issue was on PC
The card overlay stayed over every page.
The card should have unrendered after showing me.1 vote -
high cpu bug
I was trying to update my Arena Client from DomUnited to the new update BrothersWar, during update i received an error message saying something about LOGIN FAILURE DUE TO DESERIALIZATION so i deleted my files and reinstalled from the MTGAInstaller program, reinstalled all 7 gigs of the game files and now currently when I log in and sit idle on the main screen with NOTHING (zero) other programs running or active, MTGArena is using 20-30% CPU Memory when it use to use 7-9% BEFORE the new BrothersWar game update.
I don't understand why or what got added to create this…
2 votes -
Vanished decks with BRO Arena Update & other issues
In MTG Arena since downloading the BRO update, all my saved decks have vanished and I am unable to use them. My phone is also constantly disconnecting from the server and when trying to load a new match I get the "unable to submit deck" error, love Arena and I never had issues like this before the new update
1 vote -
right click spending orbs
right click should not spend orbs, i was trying to read the text on the card that would get the style. please refund my orb and unselect that item
1 vote -
Bug home ..
Fin Thiago bug
1 vote -
Shigeki green druid has cost me 2 games, it does not function properly. Also now constantly making me lose every match I play.
This game is becoming real stupid quick see how long you enjoy losing every single match.
1 vote -
Tovolar and Kessig Naturalist not showing card descriptions.
Opponent's Tovolar Dire Overlord and Kessig Naturalist did not display card descriptions when played or inspected. The text box was blank on both sides of the cards. Opponent had applied card styles to both cards.
6 votes -
too big and fail (download time exceed 6 hours for me)
to download the 6.6 Go of the game with my network, i need 6 hours and i have always the message "you are disconnected (for inactivity)" after the end of download.
Then i must restard MTGA and download restart.
But after X times of restart MTGA/download, the game is corrupt and i could not play.
i have not this issue before the last update of november!!! Please could you put a all in one file to download !!! with chrome i could download the 6.6 Go and after doing the install
1 vote -
ERROR, Cuentas, falso multiplataforma… mismo e mail cuentas distintas en cel y pc
Hola, mi error es el siguiente, no puedo ingresar a mi cuenta de Magic que hice en PC en mi celular, dado que el juego es multiplataforma no debería existir este problema… en un principio instale el juego primero en mi celular, cree una cuenta y quise empezar a jugar, luego lo instale en la pc, quise ingresar a la cuenta creada desde el celular y no me lo permitio entonces crei que no era multiplataforma, asi que cree una nueva en pc con el mismo e-mail que cree la de celular, ambas tienen mismo email pero distinta contraseña, funcionan…
1 vote -
empty boxes / mana costs, counters, life points & stats missing
Graphic problems since update. Neither mana costs nor attack / defense stats are shown on the cards. All boxes with counters / numbers are empty, even player's life points. It's not possible to play under these circumstances since release day.
2 votes -
Incorrect release date for Brother's War
Why is the Brother's War showing a release date of Sept 15, 2022 even though it was added to MTG Arena on Nov 15, 2022 ?
Shouldn't the release date match the paper release date or at least the date it was added to arena?
1 vote
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