MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1731 results found
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bug on the interface, i can only play in 2 mode
i can play only in color challenge mode and in casual match ( i tried 3 times to unistall mtg arena), no draft no other format
3 votes -
Ghalta and Mavren dinosaur tokens do not have text boxes
See title. Dinosaur tokens produced by Ghalta and Mavren (which have trample by default) have the UI display boxes of vanilla creatures and no text boxes, so they do not display that they have trample. The normal glow of trample still exists and they still trample through, but the text box doesn't display it.
Only when the tokens gain other abilities do they then gain a proper text box and display trample as a default ability.
3 votes -
Issues loading the app
since the last update my app now gets stuck on “retrieving asset manifest”
3 votes -
Spell count stuck in client at 16
Hello, I have been playing multiple games and found that my spell casted count in the UI is frozen at 16.
3 votes -
Keywords and Usernames are invisible
Keywords and Usernames are not appearing during play. Happens everywhere in the interface (deckbuilder, in-game, rewards, etc.) Strangely, exclamation points in usernames seem to be unaffected (not captured in screenshot)
3 votes -
Fix it
Fix it
3 votes -
Lagging UI
The home page can run, but when I click into play, store, or deck, it will load long. Then it will run extremely slow, so it takes a minute before I can click on anything. I can run the game before the new patch smoothly.
3 votes -
Bug - M19/MH1/KHM 4/4 Flying Vigilance Angel token art stretched
Hello, I've been experiencing this visual bug for a while on PC: (version 2023.24.30.4474.991042)
4/4 Flying Vigilance Angel tokens produced by certain cards have their art stretched both when looking at the collection and when on the field, the cards are:
Resplendent Angel
Serra the Benevolent
Valkyrie Harbinger
Rampage of the ValkyriesI am fairly certain these tokens were displaying properly once, I've been using Resplendent Angel on Arena for years now and if my memory serves right the token displayed properly at least during the first period I played Arena. (c.ca Ravnica Allegiance)
I'm attaching screenshots of how the…
3 votes -
Display Name Change
I know other people have asked for this before, and now I'm adding my voice to theirs. Please allow us to set our own display names. It's a basic feature most other games readily offer.
3 votes -
Sparky resets after updating client
Please stop having the tutorial robot explain constructed and limited rank every time I visit my profile after a new set. The audio for these types of things should be played once
3 votes -
Tekuthal Inquiry Dominus can't remove counters from stacked creatures
Version: Android 2023.24.0.1792.986775
Situation: I had two Tainted Observers, each with two -1/-1 counters on them (making each one a 0/1). This was during my declare attackers step, and both Tainted Observers were attacking. The game UI had stacked the two creatures on top of each other.
Bug: I tried to activate my Tekuthal, Inquiry Dominus by paying 4 life and removing 3 of the -1/-1 counters from the Tainted Observers, but since the two creatures were stacked on top of each other, I could not select the 2nd Observer when selecting the 3 counters to remove. Thus I couldn't…3 votes -
Can't change my default pet
For some reason, since I have purchased the puppet pet (february's pet of the month) I'm unable to change to other pets or even have access to the pets menu when editing a deck or through my profile options. As much as I liked the puppet, I'd rather switch back do the red dragon lol but for some reason I can't.
3 votes -
Android version of MTG Arena only works with 5G
I'm not sure what to do at this point. I cannot connect the app to work properly on my Google Pixel phone on home wifi. Other wifi works fine with Arena. Not only that, I cannot save deck alterations on wifi; the android app of the game only works on 5G and other wifi outside my home. I've done the standard troubleshooting involving my modem, but the root problem eludes me. Using 5g makes ranked mode extra risky. I risk de-ranking and a poor experience playing if my connection falters. My only choice to play the game at home is…
3 votes -
Can’t login - You do not have the right roles for this action
Happened shortly after update, access denied you do not currently have permission to connect
3 votes -
Mana Auto Tap Killed Me
I was at one life in a game and attempted to cast a spell for one blue mana. I had an untapped Shivan Reef and a bunch of treasures, and when I cast the spell the game decided to tap the Shivan Reef without even asking, dealing one damage to me and costing me the game. Please make the auto-tapper ask before killing me.
3 votes -
Friend List and Challenges on Mobile Data
Playing on Android
When connected to wifi everything works fine but, when I'm playing on mobile data, everyone in my friends list disappears, considered offline to otherwise, and I can't direct challenge others, nor receive direct challenges.
Queuing up for a match via any and all game modes works fine.3 votes -
Oil counter not displaying
2023.23.10.1773.985016
Same as another one, but on android and i lost a game due to incorrect oil counter display. Two atraxas skitterfangs were out with a different number of counters, and when one was activated, the counters disappeared for both until the next time they triggered. The game was showing zero counters, so i was not expecting a trigger.
3 votes -
Completing a quest does not give rewards.(PC)
Upon completing a quest, the mastery pass bubble will show the text "Level Up" but won't actually increase in level and gold is also not awarded. The daily quest is still completed.
In hindsight this is not the first time this has occurred.Steps to reproduce:
- complete a quest
- get unlucky.
3 votes -
Too Many "Did You Enjoy" popups and recurring
"Did You Enjoy Your Match" feedback request is occurring way too frequently, about every 3 matches. And the "We Now Have Announcements" continually shows up in my feed despite reading and checking off. It would be nice to disable these.
3 votes -
Sound effect loop after mulligan
When the music is turned off, and I mulligan at least once, it appears as though some sort of whooshing sound effect is stuck replaying over and over.
I can reproduce the issue by doing the following:
Turn off music in game options.
Enter into any match.
Mulligan at least once.
A repeating whooshing sound effect will be heard.
Log file is attached.3 votes
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