MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
1742 results found
-
Sound effect loop after mulligan
When the music is turned off, and I mulligan at least once, it appears as though some sort of whooshing sound effect is stuck replaying over and over.
I can reproduce the issue by doing the following:
Turn off music in game options.
Enter into any match.
Mulligan at least once.
A repeating whooshing sound effect will be heard.
Log file is attached.3 votes -
Unable to see which card is exiled by ossification
I was playing a ranked game and the opponent cast three ossifications, leaving them all attached to the same land and each exiling one of my permanents. This in itself is bad enough to see what is attached to what, but when I clicked to zoom, it is not possible to see which permanent is attached to which ossification, in the end I ended up destroying the wrong ossification, which had a token attached and because of that I lost the game, because I needed to destroy the ossification that had the creature that would make me win the game…
3 votes -
Arena won't allow me to equip the new emotes I bought!!
Please FIX the EMOTE BUG!! I paid for the emotes with the mastery pass for ONE and the game won't allow me to equip them no matter what I do!!! I have reinstalled, I have unequipped all and re-equipped, I have equipped some and saved and tried to equip the new ones. NOTHING WORKS You need to fix this or reimburse for the money I paid for this !!!
3 votes -
The Mail for the February 13th Announcements has a mis-spelled URL
This is the bad URL where february is mis-spelled:
https://magic.wizards.com/en/news/mtg-arena/mtg-arena-announcements-feburary-13-2023
It should be changed to this:
https://magic.wizards.com/en/news/mtg-arena/mtg-arena-announcements-february-13-20233 votes -
URGENT ! nothing appear
Bonjour,
Cela fait 1 semaine que je n'ai plus le descriptif des cartes, les points de vie et l'endurance ne s'affiche plus, que les points de vie des joueurs ne s'affichent plus, et qu'il n'y a aucun chiffre sur le tableau de bord (or, gemmes ...)
Merci de m'aider à débloquer ce problème.
No card description, life point on card or player, none information on user interface3 votes -
The Pets and Avatars page is completely empty since ONE set launch
The Pets and Avatars page is completely empty since ONE set launch.
I had plenty of Avatars and Pets that I purchased, but after this launch all is empty.
3 votes -
Board wipes are not working correctly since Phyrexia
I am playing in a match and when I played temporary lockdown the timer kicked off and neither I or the other player were notified to accept. When that happened 3 of my timers went away and then it skipped my turn without triggering temporary lockdown.
Then the very next turn he they played farewell. That only destroyed his creatures. Then I was left with no creatures and he was left will 4 tokens and his non token creature.
I am on Windows 11. There were 0 issues with that before Phyrexia, all will be one.
3 votes -
BUGGED SUBMIT BUG PAGE... WTH!!!!!!!!!!
WHERE????????????
do i submit a ticket???????????
see screenshot
3 votes -
[ BUG ] Abilities pop-up block the screen
The planewalker sarkhan, fireblood have the ability to add 2 mana of any color to cast dragon creature spell.
The problem is that when his abilites pop-up ( the glowing card on the right telling which abilities I choose ) It block out the blue mana on the mana wheel, making it impossible to add blue mana.
I have this problem while using Iphone7.3 votes -
Bug report form doesn’t work on iOS Safari
Attempting to report a bug redirects to this (product suggestion) page after loading the correct support request form initially.
3 votes -
カード名検索について
対戦中、カード名を指定する検索欄にて、かなり多くのカードが名前を間違っていなくとも検索にひっかからず、持ち時間をただ消費するだけになってしまいます。
しっかりと一字一句間違いなく入力しても何も表示されず、イベントなとで勝ててる試合なども多々あります。勝敗はもうどうでも良いので、この検索フィルターをなんとかしないた試合どころではないです。3 votes -
Can't cast at Instant speed
Couldn't cast Desynchronize at instant speed 2 turns in a row. First time it just skipped to my turn (didn't select the skip turn button). 2nd time I put a stop at the end of their turn and still couldn't, but then it lit up and let me cast it during my main phases. This was in the traditional draft Decathlon event :(
3 votes -
Audio non-existent on iOS
I recently purchased a new iPhone 14 and decided to finally give the iOS version of the game a try. After downloading the game, signing on, and then downloading a 2+ GB update to get the game up and running, there’s no audio…which I assume there is supposed to be. Not sure what to do other than reinstalling and hoping for the best?
3 votes -
report bug webpage won't post when logfile attached
report bug webpage won't post when logfile attached
3 votes -
3 votes
-
Game wont run keeps lagging out and crashes
Game wont load and lags out constantly with the new update.
Haven't been able to play since the update.
When will this be fixed?
3 votes -
“Recently played” Playblade not updating.
The “Recently Played” playblade is no longer updating. I played quickdraft but it didnt appear in my “recently played” play tab. Instead, it just shows other formats which I have not played since the precious update.
3 votes -
2 different timeout errors
I had just won a match in the arena cube when I got booted from the game. When I tried to re-launch i got an error message: "Failed to deserialize in response to message". I tried again and again and got multiple "authentification failed for [username] reason: timeout" messages. I just donwloaded the most recent update. After mutiple timeout error messages I re-launch from a clean boot, and uninstalled and re-installed the game- same result.
3 votes -
Audio Issues with Pandora on IOS Phone
Since the last update, on the latest IOS, when playing MTG Arena, I cannot play audio music from Pandora while playing. This occurs whether the Arena sounds are on or scaled all the way down. I never had this issue before. It keeps stopping the pandora once I touch the screen.
Please help, thank you!
3 votes -
stickers
TAKE AWAY THE EMOTE LIMITS!!!!
We pay a lot for the cosmetic upgrades. Let us use them!!!
There is a circular loop in the latest BRO updated MTGA client when you try to change sticker emotes. It says you've gone over the limit in a category (doesn't say which) and only allows change or cancel, not save, even though you only select the limit.
If you mess around enough, you can cancel but still get it to save your changes, but it is pretty annoying. Remove the limit, especially for Stickers!!!
3 votes
- Don't see your idea?