MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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893 results found
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Game reverts to windowed mode (from fullscreen) after match end
Game started in windowed mode, when it should have started in fullscreen. I switched it, but it would revert to windowed mode after every match
33 votes -
Unable to Connect, Login, etc. Authentication failed: Timeout.
Unable to Connect, Login, etc. Authentication failed: Timeout. Waiting for server. There's a white box spinning. Game has been working all day. Took a break and now it's not working.
33 votes -
Error updating data
My MTG Arena does not initiate since the last patch before Last Caverns of Ixalan and, for some reason, it loads the "Error Updating Data" screen. I've tryed every single solution avaliable on the internet, but none of them worked. What could it be?
32 votes -
Decklist is Glitched white
There appears to be a problem with the Deck List. It appears to be white and does not show the number of copies of the card in my deck. This is occurring in both deck builder and in traditional ranked play when sideboarding cards. Anyone else experiencing similar issues?
32 votes -
Exquisite blood and marauding priest
Exquisite blood and marauding priest start an infinite loop. The game has basically ended because loop. But big issue game takes away ability to concede so you basically have to watch. And it can go on forever because it’s 1 life point at a time. I haven’t experienced any other loop take away the post where you can concede
32 votes -
VISUAL BUG
VISUAL BUG EVERYWHERE
32 votes -
menu has no text
The main menu (when pressing Esc) has no text when brought up during a game, and after that even in the lobby.
32 votes -
Client goes from fullscreen to windowed every game
Everytime I start or finish a game the client goes into windowed mode, so I have to go into settings and change it back to fullscreen.
31 votes -
Sideboard Issue in BO3
Playing BO3 Standard Ranked matches, the sideboard doesn't work correctly and doesn't let me add cards to the deck,
31 votes -
Unable to get collection
Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.
Tried all possible solutions listed in the troubleshooting section and nothing worked.
Thanks
31 votes -
Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.
Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.
30 votes -
Unable to log in after update
Unable to log in after update. Tried logging in, update actioned, then the below message after "waiting for server".
30 votes -
Mastery pass
Mastery Pass not being accredited.
29 votes -
Ultra Wide resolution
Ultra Wide resolution keeps closing the game to windowed before and after every game, please fix this!!!
29 votes -
full screen problem
I have a 31:9 screen (PC on windows 10)
I've clicked on the "full sceen" option in the settings several times but it goes back to window screen everytime I try to play the game.29 votes -
White bar
While playing Bo3 on Android, after sideboarding, a white bar appears on the top part. It stays there even after the game has finished and it covers the main menu tabs.
29 votes -
Cannot connect to server
It's really annoying. I cannot connect to the server. It is not possible via iPad/iOS and also via my laptop (PC) /steam.
Is my account corrupted?
Please give feedback how to overcome this obstacle.27 votes -
Black screen on Launch
Black screen on Launch - Aug 11, update
27 votes -
activated abillities wont activate
Activated abilities wouldn't work. I couldn't activate the abilities of any of my creatures in my deck.
27 votes -
sparky
hi, sparky keep coming back every time i go in the home on the game. It happen on pc and ios. How do i fix it?
26 votes
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