MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2171 results found
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loading initial scene crash
loading initial scene crash
42 votes -
Card stuck to mouse pointer during Draft
So... i paid to play a draft, and i missed one card pick because a card got stuck on my mouse pointer, very frustrating
42 votes -
updating data
It says : "Error Updating Data - Please check your connection and try again".
after a new patch launched on Jan 26th.
I think this is a bug.
Thank you for your time and patience
41 votes -
log in issue
When logging in I get sent back to the login screen after "initializing localization database"
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UTC_Log - 08-31-2021 14.00.16.log 1 KB -
UTC_Log - 08-31-2021 13.56.13.log 1 KB -
UTC_Log - 08-31-2021 13.55.48.log 1 KB -
UTC_Log - 08-31-2021 13.56.01.log 1 KB -
UTC_Log - 08-31-2021 13.55.40.log 1 KB -
UTC_Log - 08-31-2021 13.55.14.log 1 KB -
UTC_Log - 08-31-2021 13.55.11.log 1 KB -
Player-prev.log 31 KB -
Player.log 21 KB
41 votes -
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error updating data
after the last update on march 5 with the relase of alchemy karlov manor i keep receiveng the message of ''error updating data'' i tried to reestart my internet, didnt work, tried to delete and donwload the game again still didnt worked, and this error keeps ocurring in my mobile as well, please solve this problem as fast as you can.
40 votes -
No Card name, P/T, or life total displaying
I can't see my Life total, card names, and creature P/T in draft and in regular play.
40 votes -
Resolution Bug
Resolution Bug on Mac OS
40 votes -
black screen
Black screen with cursor
38 votes -
After the Alchemy: Bloomburrow update, the daily quest XP and the daily win XP are stucked and not increasing
After the Alchemy: Bloomburrow update, the daily quest XP and the daily win XP are stucked and not increasing.
At the beginning of the day, I was at Mastery level 32 and 750 XP. I have completed the 500 XP daily quest and the 10 daily wins for 25 XP each. I would have been at Mastery level 33 and 500 XP, but I only recived 25 XP for the first daily win and now I'm still stucked at Mastery level 32 and 775 XP (750 XP + 25 daily win XP).
725 XP were not credited.
Solve this bug,…
37 votes -
When editing deck
The new update has caused battle in the filters to come on and not let you select the land tab if you switch off battle it switches off the land filter AND REPEAT I can't search for land cards please fix im on android
36 votes -
Cannot Connect
Stuck at launch screen since update started today (12/12). Device is irrelevant, reinstall is irrelevant - have used all prior troubleshooting articles. Customer service won't help
35 votes -
35 votes
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Keeps crashing
Game keeps crashing and I can't even make a log.
34 votes -
Error Updating Data on launch
Getting "Error Updating Data" when attempting to open MTGA. This happens from PC and Android, Wi-fi and mobile data.
32 votes -
No rank
I've been playing ranked games for a weeks and the game is still suggesting I "play my first ranked game"
Still have no rank.32 votes -
Brawl decks not selectable
On PC Arena, when trying to challenge a friend to Brawl, our brawl decks are not selectable, only our standard decks.
32 votes -
crash each time I exit
I cant' close the game normally.
Uninstall and reinstall did not fix anything.
The game freeze each time I want to exit (by clicking on the exit button or press Alt F4)/
Windows says each time "programm not respond" and I have to "end task"
Very ennoying
31 votes -
Rank not leveling.
While playing there is no Rank Tier that is visible before or after matches. When I visit my profile it shows that I am Bronze Tier 4 even though I have won enough to level higher. After wins there is no progression or indication in rank tiers, so this affects my seasonal rewards.
31 votes -
App crashing when trying to download data
SEP 12, 2024
Game crashed in the middle of a match on my s24 ultra. Tried to go back into the app but said an update was needed. Updated the app and went into the client. It says download an additional 6.46mgs. As soon as I click the download button the app crashes. Tried 10 times so far, cleared the data and cashe and even uninstalled. Still keeps crashing when I click the download button.30 votes -
30 votes
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