MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1707 results found
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Waiting For Opponent
Endless "Waiting For Opponent..." loop (able to cancel after waiting for 1:10-1:20) during Midweek Magic: Gladiator Community Spotlight event.
37 votes -
loading initial scene crash
loading initial scene crash
37 votes -
When editing deck
The new update has caused battle in the filters to come on and not let you select the land tab if you switch off battle it switches off the land filter AND REPEAT I can't search for land cards please fix im on android
36 votes -
Asset Error Detected
After the latest update, I can't get in. I get "asset error detected" message. I tried rebooting, uninstalling/installing (both Epic and MTGA), and tried connecting to a different wi-fi. Always the same error immediately upon entering. I'm on a macbook pro.
34 votes -
Daily quests, wins and mastery xp disappeared
My Daily quests, wins and mastery xp disappeared. Reinstall didnt fixed it Screenshot added
34 votes -
error updating data
after the last update on march 5 with the relase of alchemy karlov manor i keep receiveng the message of ''error updating data'' i tried to reestart my internet, didnt work, tried to delete and donwload the game again still didnt worked, and this error keeps ocurring in my mobile as well, please solve this problem as fast as you can.
33 votes -
Cannot Connect
Stuck at launch screen since update started today (12/12). Device is irrelevant, reinstall is irrelevant - have used all prior troubleshooting articles. Customer service won't help
33 votes -
No rank
I've been playing ranked games for a weeks and the game is still suggesting I "play my first ranked game"
Still have no rank.32 votes -
Brawl decks not selectable
On PC Arena, when trying to challenge a friend to Brawl, our brawl decks are not selectable, only our standard decks.
32 votes -
black screen
Black screen with cursor
31 votes -
crash each time I exit
I cant' close the game normally.
Uninstall and reinstall did not fix anything.
The game freeze each time I want to exit (by clicking on the exit button or press Alt F4)/
Windows says each time "programm not respond" and I have to "end task"
Very ennoying
31 votes -
Rank not leveling.
While playing there is no Rank Tier that is visible before or after matches. When I visit my profile it shows that I am Bronze Tier 4 even though I have won enough to level higher. After wins there is no progression or indication in rank tiers, so this affects my seasonal rewards.
31 votes -
Keeps crashing
Game keeps crashing and I can't even make a log.
31 votes -
Ent pet is invisible
My Ent pet is invisible every game on mobile. The only thing that can be seen is the rock that it throws in its animation.
30 votes -
29 votes
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updating data
It says : "Error Updating Data - Please check your connection and try again".
after a new patch launched on Jan 26th.
I think this is a bug.
Thank you for your time and patience
27 votes -
Network Error / Can’t connect to server
Cant start the game after initial loading screen. After that it tries to connect to server but it errors.
iOS / Austria27 votes -
Connection lost
I get a "connection lost" message every time I open MTGA on the PC or on mobile. This is not a Problem with my Internet or Firewall.
27 votes -
iPad crash
The game will not open on iPad after the most recent update on 4/28/22. I have to uninstall the game and then reinstall to play again. Then when the game crashes, it won’t let me open the app, and I have to uninstall/reinstall again. Please fix this!
27 votes -
Friend list
Cannot connect to friend list. Updated today across all devices.
27 votes
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