MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1164 results found
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High CPU usage when running MTGA on Macbook Pro
Upon launching MTGA on a Macbook Pro, CPU usage spikes to over 100% usage and battery drains faster than I've ever seen it drain before. Adjusting graphics options had no effect, and the high usage persisted as long as the game was open, no matter what was happening on screen.
Another issue is the lack of fullscreen support for Macbook Pros, though this one is minor.
46 votes -
Black screen with cursor.
Black screen with cursor.
45 votes -
MTG Arena hangs when trying to exit game (only happens when run from Epic Games launcher)
MTG Arena shouldn't hang when I'm done playing! Has been happening constantly since updating the Epic game launcher last week. When running MTGA.exe directly from the install location, the issue doesn't occur, so it seems to be related to the EGS launcher.
NOTE: other games launched from EGS do not have any such issue...Windows 10 Pro, Ryzen 5600, 32GB RAM, NVidia 3060ti
44 votes -
Resolution Bug
Resolution Bug on Mac OS
43 votes -
After the Alchemy: Bloomburrow update, the daily quest XP and the daily win XP are stucked and not increasing
After the Alchemy: Bloomburrow update, the daily quest XP and the daily win XP are stucked and not increasing.
At the beginning of the day, I was at Mastery level 32 and 750 XP. I have completed the 500 XP daily quest and the 10 daily wins for 25 XP each. I would have been at Mastery level 33 and 500 XP, but I only recived 25 XP for the first daily win and now I'm still stucked at Mastery level 32 and 775 XP (750 XP + 25 daily win XP).
725 XP were not credited.
Solve this bug,…
42 votes -
Card stuck to mouse pointer during Draft
So... i paid to play a draft, and i missed one card pick because a card got stuck on my mouse pointer, very frustrating
42 votes -
Keeps crashing
Game keeps crashing and I can't even make a log.
42 votes -
error updating data
after the last update on march 5 with the relase of alchemy karlov manor i keep receiveng the message of ''error updating data'' i tried to reestart my internet, didnt work, tried to delete and donwload the game again still didnt worked, and this error keeps ocurring in my mobile as well, please solve this problem as fast as you can.
41 votes -
No Card name, P/T, or life total displaying
I can't see my Life total, card names, and creature P/T in draft and in regular play.
41 votes -
log in issue
When logging in I get sent back to the login screen after "initializing localization database"
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UTC_Log - 08-31-2021 14.00.16.log 1 KB -
UTC_Log - 08-31-2021 13.56.13.log 1 KB -
UTC_Log - 08-31-2021 13.55.48.log 1 KB -
UTC_Log - 08-31-2021 13.56.01.log 1 KB -
UTC_Log - 08-31-2021 13.55.40.log 1 KB -
UTC_Log - 08-31-2021 13.55.14.log 1 KB -
UTC_Log - 08-31-2021 13.55.11.log 1 KB -
Player-prev.log 31 KB -
Player.log 21 KB
41 votes -
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40 votes
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black screen
Black screen with cursor
40 votes -
Cannot Connect
Stuck at launch screen since update started today (12/12). Device is irrelevant, reinstall is irrelevant - have used all prior troubleshooting articles. Customer service won't help
35 votes -
Error Updating Data on launch
Getting "Error Updating Data" when attempting to open MTGA. This happens from PC and Android, Wi-fi and mobile data.
34 votes -
Brawl decks not selectable
On PC Arena, when trying to challenge a friend to Brawl, our brawl decks are not selectable, only our standard decks.
33 votes -
crash each time I exit
I cant' close the game normally.
Uninstall and reinstall did not fix anything.
The game freeze each time I want to exit (by clicking on the exit button or press Alt F4)/
Windows says each time "programm not respond" and I have to "end task"
Very ennoying
32 votes -
Screen Resolution
PC
Cant change resolution.
No other options.
Game start in window mode by default no matter how I set it. Edit the reg but the game overwrites when it start.
Was playing 1280x720 before. My monitor is 1024x768 with and hdmi to vga adapter. Never work well, constantly going to one resolution to another between matches. Just entering the config screen solves the issue. I would play in my native resolution, but the cards dont show in a 4:3 aspect ratio.
I find incredible how you manage to broke something new with every update. Just need my screen settings not…32 votes -
No rank
I've been playing ranked games for a weeks and the game is still suggesting I "play my first ranked game"
Still have no rank.32 votes -
Network Error / Can’t connect to server
Cant start the game after initial loading screen. After that it tries to connect to server but it errors.
iOS / Austria31 votes -
Rank not leveling.
While playing there is no Rank Tier that is visible before or after matches. When I visit my profile it shows that I am Bronze Tier 4 even though I have won enough to level higher. After wins there is no progression or indication in rank tiers, so this affects my seasonal rewards.
31 votes
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