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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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430 results found

  1. This page

    This bug reporting page is awful, not intuitive at all and it crashes. I tried reporting a bug and lost everything I wrote. Just awful.

    6 votes

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  2. ANNOYING PIXIE keeps showing up

    The stupid pixie from the tutorial keeps showing up everywhere like i'm a new player. It's ******* stupid and annoying. Fix this ****!

    6 votes

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  3. Game will not authenticate my login iPhone 15

    The game will not authenticate or let me load in as of yesterday afternoon I played in the morning will not allow me in now
    Have deleted and redownloaded
    Have restarted my phone
    Checked for all known updates
    Have deleted all cache items
    Still has pop up stating will no authenticate server
    Have tryed my home internet
    Have tryed my cell service
    Have tryed going to a friends they are using there’s but mine won’t work idk what I can get but generic well here is some foles to check instead of reading what I’m sending you is a bit…

    5 votes

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  4. Game crash in limited deckbuilding

    steps to reproduce:
    In draft deck building, try to add basic lands to the deck, then maximize deck again. this causes game ti crash. I'm unable to proceed, since this bug persists even after clearing game assets.

    platform: android

    expectation: no crash

    screenshot shows the state where the game froze

    5 votes

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  5. jump in event stuck

    I am unable to play theJump In event again. When trying to play again, it only shows "home" after going to jump in..
    I cannot start a new game, I cannot resign.

    5 votes

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  6. Here we go again

    I fixed the game files, reinstalled, everything. As others have said the freezing is still occurring. I know you ********* numb nuts don't even care about player reports so I'm sure you're rolling your eyes from your beanbag right now and sipping a latte while you squeeze a stress ball and answer emails from Maro attempting to organize the next demonic consultation to figure out which franchise you're gonna give the Disney treatment, but just know that you're a loser working a loser job

    5 votes

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  7. Game Crashes Across Multiple Formats

    I've had half a dozen games freeze & crash on me mid-match today, 2/24/2026 on my Android phone. I've played in Brawl, Standard, the Phantom Draft Mid-Week event & a Standard Event, & the same issue occurred.

    I would make a decision on blocking an opponents creature, letting a spell resolve, et cetera, the game would get stuck in whatever turn step or part of the stacks resolution it was on, my timer would turn on even if I didn't have priority, & the game would freeze.

    Even conceding the game doesn't work, as I can't leave the game. I…

    5 votes

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  8. 5 votes

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  9. Unable to select blockers when rejoining match after connection loss

    Experienced momentary network loss during opponent's attack phase. Game client would not reconnect despite network connection being reestablished. Exited game client and restarted. Game client returned to active match, but I was unable to declare any of my creatures as blockers. Clicking on them during 'declare blockers' phase had no effect. Only available action was to pass without blockers.

    5 votes

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  10. companion pet not showing

    pets not showing.

    my pets are not apearing since last patch

    5 votes

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  11. Black screen when opening arena

    MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen

    5 votes

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  12. Update broke Android

    After the Lorwyn Eclipsed Update, my game client on Android is not working properly anymore. First only the store and matchup connection did not work, now the whole client would not start any more.

    Please fix this fast! Thank you!

    5 votes

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  13. Unable to connect to server from Epic on Mac

    Unable to log in via the MAC app currently it tries to connect then times out

    5 votes

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  14. Android freeze

    Android doesn't work SGS25 Ultra

    5 votes

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  15. Sparky is still around

    Despite today's (09 Jan 2026) patches, Sparky is STILL around every time we open the home page telling us about quests,etc. This is extremely annoying: this bug happened in the past, it has always been fixed, please, please do so AGAIN

    5 votes

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  16. Unable to open game - error updating data

    The game will not open, it says error updating data. My connection is just fine and functioning perfectly. I uninstalled and reinstalled the game and have the same issue.

    5 votes

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  17. Sparky repeat the same things again and again

    on PC every time I come back to the home page Sparky repeat the same things again and again ;°°[

    5 votes

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  18. event not appearing

    I was playing in a premier draft eventn when the queue suddently stopped finding matches. The event also disappeared all of a sudden.

    5 votes

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  19. MTG Arena Status - not working

    The website https://magicthegatheringarena.statuspage.io/ is not working probably. When i go to the website, it tells me "All systems operational", even though they are not. The Avatar Premier Draft game I was just playing crashed, and now I cant enter a new one. I have seen others complain about it. Still the website says that there are no problems...

    5 votes

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  20. Crash QuickDraft - Black cards with no text

    Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
    I play on windows. Didn't do anything special, just paid my 5k gold.
    I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
    I would like to be refunded please

    5 votes

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MTG Arena Bugs & Product Suggestions

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