Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


1562 results found

  1. Application freezes after Dec 10, 2024 update

    Application freezes after Dec 10, 2024 update

    Clicking on Decks link in the top navigation freezes the game

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. "Asset Error Detected" loop after Pioneer Masters update (v2024.44.0)

    Can no longer access MTGA via macOS since the Pioneer Masters update commenced (v2024.44.0). While the app is launching, it displays the attached error message, restarts, then repeats this infinite loop.

    Launching MTGA via the macOS app or the Epic Games Launcher makes no difference.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Text wrong on meteorite token created by roxanne, starfall savant

    Text on Meteorite token created by Roxanne, Starfall Savant says "When Roxanne enters, it deals 2 damage to any target."

    Should it not be "when Meteorite enters"?

    2024-DEC-05, approx 0950AM EDT

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Resolution issue

    2560 x 1600 Resolution Cutting off Card Text on Screen

    Please make the text fully visible at this resolution.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Bug with Bandit's Talent

    Dear Sir/Madam,

    I recently encountered a bug when the card Bandit's Talent was used on me.
    The first ability requires either a single NON-LAND card be discarded, otherwise 2 cards are discared.

    I chose a non-land card but the game would not let me confirm my selection and continue the match. I'm not sure what triggered this bug exactly, but I recall possibly ALT-TABing during that sequence which might've caused it.
    I have attached a screenshot of when the bug occured.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Can't apply card style to older printing with same art

    I want to set a card style as my favorite, but when two cards have the same art, the style will only work on the newest art. In the attached photo I am unable to apply my card style to banishing light from Theros. If I try to do this it automatically becomes the Foundations version of the card which I do not want as my default.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Disconnect from game when using mobile hotspot

    Almost in every game I play using a hotspot made via a mobile phone, unless I win/lose quick enough it ends abruptly going back to the main screen.
    I am then awarded a loss with a slight delay, but I can immediately enter a NEW game. Tested this with a Quick Draft where I could start a fourth game after the third crash!

    Game is therefore totally unplayable with my current home connectivity that is mobile based. Everything worked fine when I was connecting with landline, or when I am playing using the same mobile phone that creates the hotspot.…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Can't log. Server crash

    I launched Arena from my PC. The system doesn't start. After a short time, it disconnects, providing a server error message. The application doesn't load the card collection or even the home screen. If I try to press the "retry" button, it kicks me out and forces me to log back in, creating an endless loop of logging in and out.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. app just shut down time and again

    app shut down, very unstable

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Something went wrong while updating

    So on Nov, 20th I faced the "Error Updating Data" issue for the first time. Have posted it here the very same day and uploading the screenshot yet again now.
    Then it got worse: can't even start the client. Each time after the updates check is being performed i get "Oops. Something went wrong" as attached.
    Please, fix it!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Draft - sleeve selection and deck naming require two attempts

    For many months now, I've noticed that when I draft a deck and go into the Deck Details page to change the deck name and select sleeves, or after going directly to the Select Card Sleeve page from the draft viewer, the first time I go to leave the Deck Details page, I'm brought back to where I started (the Deck Details or Select Card Sleeve page, respectively), and any sleeve or deck name selections have been erased. Effectively it makes me do everything twice. It's not until the second time when I pick a sleeve and deck title that…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Can't Login/ Authentication Failed

    Can't login, it says authentication has failed. I was able to get logged in twice, but once I created a Sealed Foundations Event Deck (2000 gems) it would not let me save the deck. It would kick me out and say that I can't connect.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. sparky bot match mission on mobile

    the match simply wont start when i press the button and now im stuck with that uncompleted mission

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Android version not auto closing app

    The app keeps closing when I am opening the app. Check the video.

    Please can you help me fix this issue wanted to play again

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Entering Feedback Questionnaire Gives Bad Gateway Error

    I tried to complete a feedback survey, but after completing a few pages of questions I was given a "502 bad gateway error" when trying to move to the sixth or seventh page.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Adaptive Automaton has glitchy appearance when made into a token

    When Adaptive Automaton is turned into a token, the numbers and text on it appear glitchy, as if there isn't a proper graphic for it.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Ranked Play: no reset and no rewards after last season

    My Rank didn't reset for the new ranked season and I didn't get any rewards from going Platinum

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Opponent conceded, no way to leave game

    Opponent conceded the game while I was tapping a creature for mana. Either the game created a fault/bug due to the interaction or just failed the end of game action to give an exit game button. No option to leave game. Was able to still move cards around in hand, view graveyards and library and hand counts. Could not exit game, had to close program on mobile and restart. Could not confirm if game registered as won.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Huatli gone fishing

    Her avatar will not show in the user interface or when a match begins. All other avatars work. This is on mac

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base