MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1140 results found
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Repeated "Unable to Login" error after Bloomburrow update
After installing the Bloomburrow update, I was able to access/use MTGA for approximately 30 minutes, then suddenly started getting an "Unable to Login" error (see attached), which I now cannot get past (even after restarting the app, my Mac, and my internet connection).
2 votes -
User interface display problem
dynamic card style display problem
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Screenshot_2024-07-30-17-02-36-11_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 697 KB -
Screenshot_2024-07-30-17-03-29-02_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 652 KB -
Screenshot_2024-07-30-17-03-25-11_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 726 KB -
Screenshot_2024-07-30-17-02-56-84_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 726 KB -
Screenshot_2024-07-30-17-03-40-99_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 627 KB
2 votes -
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Customer support is only provided by AI
Several customer support representatives gave me templated answers.
When I asked about account buying and selling, which violates the terms of service, I got the irrelevant answer, "Please report a bug. We will provide feedback."
I don't think it's a good idea to use AI for support to cut costs.2 votes -
Checking Active Matches
Game gets stuck on loading screen Checking active matches
2 votes -
Attacking creatures do not show defending players or planeswalkers properly
Had an Oko planeswalker out and my opponent was attacking with 4 creatures. Interface showed all four of them attacking Oko. As a result I did not respond when I could have. In reality, two attacked Oko and two attacked me, and this caused me to lose my last game of an OTJ draft.
2 votes -
Waste is not considered a basic land type (this time)
Wastes is a basic land card. On destroy search for a basic land card, this triggers wrongly.
I can't pick the waste.2 votes -
Energy Counter can block the number of tokens (e.g. Clues) when you have a Saga or Planeswalker in play
To reproduce:
Your opponent does the following:
Turn 1 -> Tune the Narrative
Turn 2 -> Tamiyo Meets the Story Circle
Turn 3 -> Discard 4 cards to Tamiyo Meets the Story Circle's second chapterNow, the energy counter will obscure the # of clues they have. I couldn't tell.
2 votes -
Your Program is Rigged
Pay for Play, come on now! We all know that is a pay for play service. Everyone with more pay products gets better drafts, we all see it. You suck at the cover game.
2 votes -
fix shuffler, keeps ******* me with unbelievable odds
using a deck with 18 lands, 21 creatures, and 21 non creatures. mana curve 1.4, i keep on loosing matches due to shuffler ******* me. We want to play magic not bend over for the shuffler.
This match, half the total cards i saw in the game were lands. no way in **** that is possible using an 18 land deck.
This is why arena is dying, fix it2 votes -
ローテーションの範囲ではないカードを ローテーションで使えなくなるといわれる
上機嫌の解体
は
2024年7月末の
ローテーションの範囲ではない
と思われるが、
ローテーションで使えなくなる
と言われる。2 votes -
Time ran out while waiting for opponents stacks to complete
I was playing against a token deck where they had amassed hundreds of tokens. I played The One Ring to sheild for the turn but they attacked anyways which then caused my timeouts to start to run while I waited for hundred of tokens to attack. This caused me to lose the game. It told me I needed to make a move but I had no move to make cause I was waiting for his token stacks to finish attacking.
My timeouts should not have started during my opponents attack phase and I should not have lost because of this.…
2 votes -
Bug
Impossible de se connecter au jeu depuis mon téléphone.
Message "Impossible d'accéder à la collection" apparaît.2 votes -
希望の標、チャンドラ の字が見づらい
能力を起動したときの表示が
白地に白文字なので
見づらい。他にもそんな見づらいのがあったと思うが、
背景色と字の色を
ちゃんと設定してほしい。2 votes -
Faulty UI element on Premier Draft uses a draft token if clicked
There is a faulty "gold coin" UI element appearing on the Premier draft, clicking on the same horizontal axis as this icon will cause you to use a draft token. This can cause a potential unwanted sign-up for a draft, see attachment for details.
2 votes -
Unable to Login - Authentication Failed for Username: Timeout
I tried their PC launcher, nothing
I tried steam, nothing
I tried mobile, nothing.
I tried flushing the DNS, nothing.
I tried contacting support, and they answer me with automated garbage replies.
I lost my account without a reason. I've been trying for days and it's always in this state.
2 votes -
Cannot untap mana while manual tapping with Quick Tap keyboard shortcut
When using the Quick Tap keyboard shortcut - Press and Hold Q - to manually tap multiple sources at once, the Z keyboard shortcut to Undo does not function. Instead, the player must release Quick Tap and Undo the tap afterwards. This reveals to the opponent that you are manually tapping, whereas Quick Tap is used to obfuscate this.
Suggest including a QZ shortcut to undo all Quick Tap, or some other escape key to stop Quick Tap without activating the mana abilities.
2 votes -
Automatic Accept Premier Draft
I went in to see what the Throne of Eldraine Draft was about, and there was a gold icon in the middle of the screen. I tapped it and it automatically drafted me, spending 10k gold on something I didn't want.
The error is that, there was a gold icon floating in the middle of the screen.
I don't have evidence captured but that's what happened.
Could you return the 10k gold to me? I don't want to play Throne of Eldraine, I prefer to use it in Sets that are in Standard u.u
2 votes -
The one ring recasting every turn
This concept that this card can be recast each turn using other cards is basically a cheat. I just played an opponent who recast the one ring every turn using an exploit with some old historic cards that made the game completely unfair. It made it so there is only one way to play that bears that card and it is stupid!
2 votes -
報告しようとしたらマイページの編集画面に飛ばされて報告できません
報告しようとしたらマイページの編集画面に飛ばされて報告できません
2 votes -
Game freezes on connection loss
At seemingly random times (during games, drafts, and even just on the home screen), the game freezes and shows a connection loss message with a spinning circle. The spinning freezes for a moment every few seconds, and it seems to never regain connection, even though my wifi connection is strong. I have to close and reopen the app to regain connection, at which point I've often timed out if I'm in a game or a draft.
I am playing on a Pixel 6 Pro running Android 14.
2 votes
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