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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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368 results found

  1. Partial interface blocked

    Dear devs,
    Seems that the TMNT patch in Android has come with an intermitent bug:

    After undetermined action the cards in the play are not rearranged to minimize space and blocks most of the interface, you can hold to see the cards, open the config (as if going to surrender) but you cannot click to maximize your hand nor click skip all phases (the Next button is disabled).
    The timer appears as if i had priority.

    This is causing loses and frustration because closing and opening the app seems to be a worlaround, but in Android the losing screen takes…

    4 votes

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  2. Tutorial Faerie never stops talking

    I did all the tutorials a couple of years ago, completing anything the Faerie needs to talk to me about. I've since reinstalled on another device. Ever since, every single time I am on the main page, it goes through a tutorial animation.

    “What an adventure! You're well on your way to becoming a great planeswalker.” Etc etc up to the point where it's telling me what daily quests are. It tells me to go “here” to play my next match, but it's hovering over buttons that are not there anymore.

    While not game breaking, this is incredibly obnoxious and…

    4 votes

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  3. Bug

    FIX THE **** FAIRY SPARKY THING HOLY …. IS IT INCREDIBLY ANNOYING EVERY TIME YOU GO TO THE HOME PAGE IT STARTS YELLING AT YOU. YOU’VE HAD AT LEAST 3 UPDATES NOW. WHY IS IT STILL NOT FIXED?

    4 votes

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  4. time out for token triggers

    There are a lot of posts stating that there is an issue when token doubling causes an exceptional amount of stack triggers.

    I have a proposed solution in your coding:

    You should treat any trigger that is
    -a duplicate
    -repeated more than 10 times in a row with no interceding trigger
    -stacks on top of such a trigger
    -the 250 token limit has been reached

    Then, ask each player in succession of priority whether they want to break the "infinite loop triggers", acting as if they are infinite.

    Give the players a "stop point" (i.e.- after how many triggers would…

    4 votes

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  5. mastery pass

    I did not receive the correct mastery pass rewards for Lorwyn Eclipsed Mastery Pass. I got the wrong 3 packs for the 4th level, I received a different standard pack and not the Lorwyn packs that are advertised, and I only got 1 mythic card for the 8th level, despite it advertising that I should have gotten 3.

    4 votes

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  6. Sparky is Back

    I have been playing for well over a year now and completed the tutorial long ago, but despite this Sparky has started giving the 'What an adventure -- you're well on your way to becoming a great planeswalker' talk every time I go to the home screen from anywhere on my Android. I have tried repairing the files and there have now been at least two updates rolled out since this problem started and still nothing so I am making a post about it.

    4 votes

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  7. The new Lorwyn video that pops up after opening an email (and is unclosable) is bad!

    So I came into arena today.. I saw that I had messages. I opened the Lorwyn one, and was presented with an unstoppable cut-scene! WTH! I came to play not watch a stupid video. It acts like I should be able to quit the video (or at least fast-forward it, but I can't.

    Please don't ever do this again!

    4 votes

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  8. 4 votes

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  9. Unable to open game - error updating data

    The game will not open, it says error updating data. My connection is just fine and functioning perfectly. I uninstalled and reinstalled the game and have the same issue.

    4 votes

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  10. MAC Fullscreen Cropped

    MAC Resolution Cropped in Fullscreen and requires a hardcode in steam to launch properly.

    4 votes

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  11. MAC resolution is cropped still in 2025.

    Why does the MAC still have resolution issues? Can we please fix this before us MAC users revolt and stop spending money on this?

    I do not have this issue at all in Hearthstone. It runs almost flawlessly.

    4 votes

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  12. Customer service support is a joke

    Every time that I have gotten a hold of customer service for wizards of the coast it has been days of waiting for replies... They need to have an instant chat they make so much money they can afford it!

    3 votes

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  13. Trying to access my account

    I tried to login but when I did login it says that I was unable to login

    3 votes

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  14. Cannot log in cannot get on magic

    Logging in using iPad or iPhone Incannot get to Home Screen.

    3 votes

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  15. week 2 of client stuck on "waiting for server" spiel

    OS:
    mac

    issue:
    as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
    game sounds still perform regularly (quests, rewards, yada, yada...)

    ONLY difference with regular client behavior (aside the whole step-sister thing):
    the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.

    expected behavior:
    WFS regularly wears off, or better still doesn't show at all (we all…

    3 votes

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  16. Art not showing

    Since an update to Android that I received on February 24th, art aspects across the app aren't showing up correctly.

    Kind of hard to play when vital game information can't be seen.

    3 votes

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  17. Major Graphic issues with latest Android update feb 24, 2026

    The fonts are unreadable.. and graphics are missing..like nunbers representing health and power/toughness on cards! This is required to play the game I have put money into...

    I highlight the bugs in this video of 1 match.
    https://youtu.be/i3pJtJudusk

    I restarted my phone and then recorded the match above. The issue is not going away.

    Please help.

    3 votes

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  18. 3 votes

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  19. Won't load

    At the title screen just keeps saying initialization inventory database and won't go oaa that. Never loads up. I have tried waiting 30 minutes and resetting but no change. Started after the stupid new update.

    3 votes

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  20. Tutorial on every time I open the app and no autofill password

    Stupid tutorial fairy on every device every time I log in, the app already doesn't work most of the time and you guys can't even get autofill to work right on android

    3 votes

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MTG Arena Bugs & Product Suggestions

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