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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1156 results found

  1. Planeswalker

    Opponent cast a planeswalker. I had no opportunity to cast an instant between it etb and activating its loyalty ability.
    ios system

    1 vote

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  2. ornithopter

    Had spent the money to get gems to get the Ornithopter card styles and I am able to select them in the craft menu however it shows that the card styles can't be picked for the card and doesn't show any restrictions. as shown in the pictures I own the styles yet can not use them.

    1 vote

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  3. Store not proceeding to payment request options/screen

    As it says, you don't want my monies - unable to purchase gems, unable to make direct payments for bundles - you click and the screen just cycles straight back - not proceding to Steam Payment and it was fine before.

    1 vote

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  4. spree

    When Torrential Gearhulk targets three steps ahead for the counter target spell mode, it still asks you to pay 1UU mana instead of just 1U as it is supposed to.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  5. I am not receiving mythic cards from the purchased mastery pass

    1. The past two times I should have received mythic wild cards on the battle pass, I did not receive them. Both times I landed exactly on the 1,000 XP mark and did not get the wild card.

    2. PC

    3. I did not receive the past two mythic wildcards from the purchased pass.

    4. I should have received both of those cards.

    1 vote

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  6. Error Updating Data:Please check youre connection and try again

    Everytime i try to log into the game from My PC it gives me that error and i have tried to load from a different client and ive tried the file fixes but nothing works.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Have to keep opening decks and closing to swap when playing friends vs random opponents

    When I play a ranked game with my brawl or historic deck then swap to playing against a friend, it will sometimes say my deck is invalid. With brawl, it switches my deck over to some 40 card deck format "friendly brawl". I believe this is due to alchemy cards being used which have different versions. This forces me to go into the decks and save them every time I swap between playing friends or random opponents. There is the option to clone the deck and have versions with both alchemy versions, but then if I modify the decks I…

    1 vote

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  8. SagaChapter visual bug

    When I cast Ragavan using Showdown of the Skalds, it asks me to cast with "SagaChapter". I assume this is what it says in the code, but not what it's supposed to say on the interface.

    1 vote

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  9. Placing stops at beginning of combat after combat phase has already started

    I had a scenario today where an opponent had an effect to tap my creature on my turn to prevent it from attacking, but I had an instant to untap it. After they used that effect, I placed a stop on the current step, with the expectation that I would hold priority once the stack was empty and could cast my instant before declaring attackers. However, the UI lumps the beginning of combat and declare attackers steps together, and when the stack was empty, I was immediately prompted to declare attackers, with no opportunity to meaningfully cast my instant.

    I…

    1 vote

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  10. Automatic requeue

    How come there is no button to automatically requeue after a game in any mode?

    I have to click to get out of game.

    I have to click to get into a new game.

    Why not just automatic requeue?

    More player engagement and retention for you..

    More convenient for every single player - Make this an option if someone doesnt like it.

    Overwatch had this in some way. This is a completely different game but the experience from game to game is much better in OW.

    Now they even implemented a requeue button to get into the next game faster.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Have to reset network adapter to connect

    I cannot normally connect to MTG arena. I have to disable then reenable my adapter and then i have a minute or two where launching/reconnecting will work to get me to the main screen. Once on the main screen I am able to maintain this connection indefinitely without issue (the longest I left myself connect was over 20 hours.

    When I connect I get the Receiving Asset Manifest before showing the error.

    I am hard wired to a switch connected to the modem but this issue also appeared when connected to the modem.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Bug report: MTG Arena client

    I've just received an "attempting to contact server" error while in a match. Obviously I assumed it was my internet at first but my internet didn't go down. I was streaming a video at the time and refreshed it to double check which worked perfectly fine. The error went away but now I'm just stuck in the match. I can still go the options menu but conceding does nothing. The match is perpetually stuck on my opponents turn with their timer all the way down. This is particularly frustrating as I've just gotten into arena for the purposes of drafting…

    1 vote

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  13. stuck on matchmaking screen

    currently stuck in waiting for opponent screen over 10 mins. platform is steam

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. game got stuck on "finding active matches"for days now

    its been already 3 days aftar may last game but now game client is stuck on "finding active matches" even uninstalling and reintalling the game doesn't help with a pc reboot too.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Can't reconnect to draft after update

    If I background the app while drafting, miss a pick, then return to the app, the game gets stuck on a 'waiting for server' spinner before forcing me to restart the app. Before the launch of MH3, I could rejoin just fine in this manner.

    1 vote

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  16. Stuck on title screen error updating data

    I have this error since a week or more, same for my tablet, My phone and my PC, i have tried all the tutorials and it keep making the same, this is a bug of my usar because on other accounts the Internet works fine, i would like some help, because this only happens with my WiFi it works fine on mobile data

    1 vote

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  17. Bug in cast spelld

    I can't play. A start the game but i can't cast my spells.
    This error occurs every other game. and is not related to the internet.

    1 vote

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  18. Cards that make a token should always show that token when examining

    If a card creates any kind of token it should always show the token in the details when examining a card during a match. IE if it creates a food token, show me a food token.

    1 vote

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  19. Glitch when dragging cards

    Occasionally, the pointer will end up rather far from the card when I'm dragging one into a decklist. The pointer's movement remains constrained by the screen geometry and thus it can be impossible to position the card over the list. The card does go where the pointer is located when the mouse button is released.

    In what seems to be a related issue, sometimes when this happens the wrong card is selected—particularly problematic during drafting.

    I haven't noticed any such issue in other apps or games on this computer (or any other).

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Suggestion

    Improvement
    Add a clickable feature in “DECKS” where the deck is placed as the (total card spots) where all you see is your deck as full pictures instead of names

    1 vote

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