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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1274 results found

  1. UI dissapears during niche interaction

    1.   The board state when the UI broke is in the picture below. To recreate the exact scenerio, I casted Hautli's Final Strike targeting Laughing Jasper Flint, which triggered the Hardbristle Bandit. In the exact moment I clicked on the Bandit to tap it for mana, my opponent conceded and the results screen never popped up and the gear icon the top right corner dissapeared.
      
    2.   I am on PC.
      
    3.   The game is not frozen, but I am stuck in this game with the only option of force quitting arena.
      
    1 vote

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  2. Still no XP

    Still no XP gained on Arena. Claimed apology letter, letter said it added 2,500 XP, but xp is not reflected on my account still. Card sleeves did process correctly. I am now out 5 wins from yesterday, yesterday's quest, plus the 2,500 from today.

    1 vote

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  3. client lagging after update

    MTGA Client is lagging after the BLB Alchemy Update. Initial Screen loads as normal but I can not click the play button or go to any menu without severe lag. Game is unplayable at the moment.

    1 vote

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  4. Remove or modify dynamic change to Attack button

    The dynamic change to the Attack button during combat is undesirable from a UX standpoint. More than once, I have chosen creatures guaranteed to attack, did some math, went to click "All Attacks", only to progress the combat since it has changed function to X attacks. The end result of this is usually a lost game.

    The simplest solution would be to swap the Cancel Attacks and X Attacks button. This changes the worst case scenario to declaring attacks again. It comes with some user memory relearning.

    Providing a sound cue to remind players that attacks are mid-declaration could also…

    1 vote

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  5. Drafting is messed up on side

    Whenever I'm drafting since the update the right side is completely messed up and bugged. I can't view cards, I can't select my sideboard, I can't scroll properly, etc. Used to work fine but now it is miserable and has caused me to ***** up a couple of picks because I was trying to deal with it.

    This is on mobile android.

    1 vote

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  6. BUGS in Deck building screen

    Playing on PC W11, found two annoying bugs in the deck building screen since a while :

    1 - the most annoying : sometimes when you want to add a card already existing in your deck, the "+" is greyed and not clickable when it's possible to add the card using the collection above
    2 - cosmetic issues : not appearing card cover, sometimes not able to change the deck "cover" card without restart the game, the orange rectangular "shadow" behind the deck can mask the first card in the deck

    1 vote

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  7. Fix Indestructible Display!!!

    I keep losing matches because of Indestructible creatures not dying even when I use Toxic Deluge on them and giving them -X/-X. The closest answer I can find online is because you guys are inaccurately displaying damage to Indestructible creatures as them having actually taken the damage [even though they technically cannot have] so when I go to pay life I only pay enough to what would "finish them off" which has cost me the game several times! When you're in the process of winning you're not thinking about what if the creatures could be displayed inaccurately. These Indestructible creatures…

    1 vote

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  8. 1 vote

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  9. sleeves showing black

    For some time now, all sleeves besides the default ones have been showing as heavily darkened if not outright black for some reason.

    1 vote

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  10. Account problem

    Account problem. During the game. The cheater made changes to my profile, disabling all profile features: avatars, emotions, messages. When purchasing new emotes, they are not displayed.

    1 vote

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  11. Black screen when logging in, friend match broken, arena status page shows everything operational

    Black screen when logging in, friend match broken, arena status page shows everything operational (?????)

    1 vote

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  12. Extremely long loading times and constant server timeouts

    Extremely long loading times and constant server timeouts. Completely unable to play the game due to everything timing out constantly. Tried reinstalling and different machines. It's a problem on Arena's end

    1 vote

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  13. MTG keeps crashing after playing awhile after recent update on windows platform

    I play the MTG on windows platform. I launch my game as usual and play for a little while or sometimes i just get to the menu before it crashes. It doesnt give and warnings or messages. Seems to have started after the reason update.

    1 vote

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  14. "No Attacks" should be the opposite of "All Attack"

    Issue: The buttons labeled "All Attack" and "No Attack" are labeled symmetrically, but do not behave symmetrically. This is confusing, frustrating, and I've been keeping count and have now lost 7 games to this specific misclick in the interface, due to the buttons not behaving as expected.

    What I observe:
    - Clicking All Attack makes all of my tokens declared for attacking, but then the interface waits to confirm with a second click, allowing you to adjust.
    - Clicking No Attacks immediately passes turn, exiting the ENTIRE attack phase on a single click.
    - There is no easy way in…

    1 vote

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  15. Crash

    Game crashes every time on loading screen since Bloomburrow update. Can’t go pass loading. Please fix.
    Using Mac and epic game.

    1 vote

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  16. connection error

    I was playing earlier today(PC), everything went fine for 5 hours until a hurricane went by for about 2 hours in which my old etheral (2,4GB) start to flickering, my idle client start to show the prompt "trying to reconnect". After that, I cant log in again bc the game dont boost. Had clean uninstall, change adapters settings, switching between wifi and etheral prior/during boosting and nothing seem to word. Can someone pls help bc I really enjoy this game since my depressed treatment?

    1 vote

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  17. Game needs to download data at every launch

    How about have scheduled maintenance days without the need to download additional data everytime you open the game. Some days I need to use my phones network internet connection and have no access to wifi. Lately it seems like i can never play during those times because the game denies us access because I don't have access to wifi because the game needs to.download an update nearly everyday. This is ridiculous.

    1 vote

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  18. Arena drafting glitches with decklist view on Android mobile

    Arena draft on Android mobile has bugged decklist viewing for horizontal side-by-side viewing. You can't see see cards, can't move cards to sideboard or back, and the overlay starts to overlap cards after a while. No glitches in the top-bottom view though, but I prefer the horizontal side-by-side view during drafting on mobile due to view space limits.

    1 vote

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  19. Product Suggestion

    Can you please add an "!" at the end of "good game"?

    "Good game." just has a tone...

    1 vote

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  20. [BUG] Fabled Passage Bloomburrow Style

    The Bloomburrow skin/art/style for Fabled Passage was listed as a Daily Deal in the store, but after purchasing it, it does not appear as an available style option for Fabled Passage. I've attempted restarting the game and verifying game files. It's just not in the game (although I did loose the gold coins for purchasing it).

    1 vote

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