MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1611 results found
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Can't play new decks in Jumps In
Hi there,
I started a new "Jump In" session using a token, got to select my first half of the deck (5 color "Cavern Expedition" [? not quite sure, playing in German]) and selected my second half of the deck. Then I got kicked out of Jump In back to the title screen and now I am stuck on the attached screenshot and can't go forward. I'd really like to play the 5 color part of the deck so I hope that there is some way to continue.
Kind regards
Dennis1 vote -
Card not Searchable in deck building
Card - Blind Obedience is not searchable in any way to put in a deck. It doesn't even exist in not collected
1 vote -
Vito and exquisite blood automatic win
If you combine Vito, Thorn of the Dusk ROse and exquisite blood you automatically win the game. You have to cause damage once to your opponent and the damage and life gain counters of each card bounce of each other, meaning you automatically win the game.
This needs to be fixed now
5 votes -
Bug
I was lookin up a term and clicked enter and while it was loading i was clicking the screen randomly and out of left field a random mythic popped up out of nowhere and I heard the crafting sound and it immediately wasted one of my mythic wild cards. This is unacceptable. Screenshot isn't really much since it happened immediately without delay but I had 6 mythic wild cards and now I have five and a piece of junk.
1 vote -
Loud wind sound effect in loop after clicking Decks tab
After clicking on the Decks tab a louder than usual ambiance sounds wind whoosh sound effect starts.
If the game is freshly opened this can be stopped by switching tabs with a precise timing, if done too quick or too slow it won't stop even in game and the sound is very loud, feels like playing in a storm. Also after a couple of games if you click the Decks tab again the sound remains stuck and can be stopped only by re-starting the app.
Easily reproduced by starting the app and clicking on the Decks tab, loud wind whoosh…
4 votes -
Remove Collected/Not Collected from the Collection filter and add an option for "0" into the current number collected list.
Currently, the "Collection" filter contains:
Collected | Not Collected
x1 | x2 | x3 | x4This ends up being confusing, as the Collected/Not Collected options don't interact well with the "number collected" values. I I click "Not Collected" and, for example "x4", this filters out all of the collection as the "Not Collected" option is only showing the cards there are zero copies of, while the x4 filter only shows the cards you have a playset of. The two filters cancel each other out.
It would be much more intuitive to remove the Collected/Not Collected and change it so…
1 vote -
Import Deck defaulting to Brawl and not changeable to Other formats before Importing
When Importing new Decks, I cannot change from the default of Brawl to Standard or any other format. This messes up the import and sideboards of all of the deck lists, and you have to build the deck manually. I can change it after the deck is imported, but the damage is done already the imported deck is useless.
1 vote -
Llanowar Elves missing Parallax Art Style
I put in a code a long time ago to unlock the Llanowar Elves parallax art style and I can't select it. I have already checked the code again and it was redeemed. I installed the app, restarted the app, and still no art style for my card. I have unlocked the Elves from the various sets and I can't change any of them.
2 votes -
As soon as I won the draft, the game disconnected.
In the Quick Draft, the line was disconnected the moment the win screen appeared, and the number of wins was not counted.
Please make up the number of victories.1 vote -
BUG: Another card I just opened isn't found at all when I search by name, Just happened twice within 10 minutes and 1 card was borderless
BUG: PC > Cards I'm getting that are rare are instantly going missing from my collection and can't be found. To reproduce you might go from opening a pack and then before doing anything else click the deck builder tab at the top then searching by name, one of the cards is there but the "Juri" something or other isn't there.
1 vote -
I opened a pack and got an Urabrask full face no border card it was black and white art and it got replaced instantly? [PC]
Like the topic says, just opened a brand new pack and got a full faced no border urabrask phyrexian praetor and I went into deckbuilder to search for it and I have a completely different urabrask art card with the new one nowhere to be found. I don't know how it instantly got changed but I was such a fan of the art of this card that I went to make a deck based around it instantly and I can't find it anywhere? Please help, thanks in advance. I'm posting this roughly 2 minutes after opening and not being able…
1 vote -
Crafted Cards Uncrafted
I crafted a large number of cards for a new deck two days ago (before the update), and today when I logged back on, the cards were saying they weren't crafted but the wildcards I had saved up were used. For context, I had crafted all but 3 Rares, and all but 4 Mythics. Everything else had been crafted as well.
4 votes -
Infinite Healing/Damage/Carddraw combo
Well, just lost a battle to a pretty nice/weird exploit deck combo. My opponend had: Gwenna eyes of gaea, Halo fountain and queza, augur of agonies on the field. for preparation he made the halo fountain to an artifact creature, which can be done in many ways. after that all he had to do was tap gwenna, get 2 mana, tap halo fountain for the second ability (untap 2 creatures, draw a card, cost: 2 mana), which he used to untap gwenna and the halo fountain. rinse and repeat and you have an infinite carddraw. with queza on the field,…
4 votes -
Coppercoat Vanguard
I am trying to add 4x of Coppercoat Vanguard to my explorer deck and it only allows me to add 2x .. if you check in the picture the plus sign to add more copies is not available
1 vote -
Sealed deck 0s out after clicking "done," must be recreated
- Using Steam on PC
- When crafting a sealed deck, I press "Done" and the deck 0s out, taking me back to the original screen with all my cards as if I hadn't built it. I rebuild, and it always works the second time. Has happened with 3 different Sealed experiences on MTG Arena.
1 vote -
Missing avatar name and description
I went to change my Avatar for a deck in Deck Building
Professor Onyx STX was missing their name and description, but she still had her voicelines.I went to to Historic Brawl in Find A Match, created a new deck to to make a Red Black, I click on the deck box, go into the skin selection, Avatars and it was missing consistently even after re-entering the deck editor and reopening the game
Nothing major but still a bug
1 vote -
?Booster Flag not set on MOM cards
?Booster should indicate which cards can be received from booster packs. This flag works on other sets, but not MOM cards as far as I can tell.
4 votes -
WOE draft
While opening the first booster to draft, the first pick did not appear in my deck. Then everything freezed after 9 picks leaving me no options but to start the challenge with a deck that I did not choose to draft entirely.
After the second match I wasn't even able to play any game.
I'm asking gem refund.
Thank you.1 vote -
1 vote
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Raff, Weatherlight Stalwart, not getting credit to collection from Quick Draft Dominaria United
I have selected “Raff, Weatherlight Stalwart” multiple times playing Quick Draft Dominaria United, enough times to have five copies. My collection has only one. Please increase my copies to four of this card and please grant an uncommon wildcard to offset my having selected this card an extra time.
1 vote
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