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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1995 results found

  1. Deck Builder Lands

    When trying to build a new deck in the Arena Mobile App on iOS, when you filter for lands, instead of lands options coming up, I keep getting my collected battles (and, only some of them). It works find on desktop, but this has been an issue for me on mobile since yesterday’s update for the MOM release.

    20 votes

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  2. Battle filter

    LANDS AND BATTLE CARDS HAVE BEEN SWITCHED IN THE FILTER MAKEING IT IMPOSSIBLE TO FIND BASIC LANDS IN THE DECK BUILDER

    20 votes

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  3. Profile Sets inaccurate

    The set collection trackers are: 1. Including cards from commander boxes that are not part of the set, and 2. Registering as gold ring (1 of each card) when they are short one card. There is no way to obtain these commander cards in booster packs. Being forced to use wild cards to “complete” these sets is unfair because the commanders are underpowered. Please refund 4 mythic and 4 rare wild cards, and remove commander-specific cards from set tracking. Also, pics to show two sets with inaccurate tracking.

    1 vote

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  4. Parallax style "Spiteful Banditry" and "Mines of Moria" do not produce parallax styled treasure tokens

    I'm not exactly sure when this changed, but this seems to be a fairly common occurrence with other token producing cards as well.

    1 vote

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  5. CARTA REGALO SAN VALENTIN

    ME DIERON UNA CARTA DE REGALO POR SAN VALENTIN, EN EL CORREO APARECIO LA NOTIFICACION, RECLAME LA CARTA, PERO ESTA NO APARECE EN MI COLECION, LA CARTA ERA UN VENADO BRUÑIDO.

    1 vote

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  6. Bug

    There is no way to select lands in deck building anymore

    17 votes

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  7. 1 vote

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  8. Searching collection for Thalia, Guardian of Thraben in historic anthology 2 is bugged.

    I wanted to add this card to a deck. If I search with literally no filters applied the only version displayed is the Crimson Vow one. I apply the "historic" filter..still only crimson vow. The only way to find the one from the anthology was to specifically filter that anthology. Seems like a bug...

    1 vote

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  9. Card style doesn't disappear

    The selected card style is displayed on the pet selection screen.

    1 vote

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  10. Busta oro

    Non mi viene data la busta oro anche dopo svariati acquisti con le monete oro

    1 vote

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  11. Cards visible/unvisible bug

    Hello,

    when I searching in my Cardstock after Dragons, then all are displayed. So the uncommon dragons from outlaw.

    But, if I search with tag of the last three sets (list in choice option) and search with this setup, then I get nothing hit. Nothing means have and have not, not a hit of dragon, nothing.

    Can they add a refresh button, to new reading the datas of library (own library). It's would help and the asking of team would not be necessary.

    Thanks and Greetings!

    1 vote

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  12. pack open protection

    Open a new pack, without having all off the gold cards and got some diamons.

    1 vote

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  13. 19 votes

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  14. crafting

    I am missing cards after crafting. I used wildcards and my number of wildcards has gone down but the cards are missing

    4 votes

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  15. "raise dead"

    The card Raise Dead, available in the Arena Base Set, is incorrectly marked as not legal in Explorer. Per both Scryfall and Gatherer, the card is legal in Pioneer, and thus should be legal in Explorer. Scryfall also has the card listed as legal in Explorer.

    2 votes

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  16. Atrowrk of card "Sigardian Evangel"

    The Artwork of the card "Sigardian Evangel" seems to be missing?

    1 vote

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  17. Missing Cards from Starter

    Starter decks are missing cards. Asks for you to craft them.

    3 votes

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  18. Bug - no new Murders at Karlov Manor mythic cards

    I've bought way too many (my bad, but that's not the issue here) mythic packs - and instead of receiving new mythic rare cards I get 20 gems instead.

    You can check my purchase history and compare it to my card collection.

    Missing cards can be purchased by wildcards.

    The problem affects three cards:
    Tomik, Wielder of Law
    Melek, Reforged Researcher
    Voja, Jaws of the Conclave

    These cards aren't added within the set mastery too. Regular packs seem to not add them as well.

    Please give me back my cards, you can get gems back.

    1 vote

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  19. Did not receive Mastery rewards for levels 5 to 7

    Experience didn't apply until after I logged out, then logged back in and it shows mastery level 7 when I was 4. I did not receive any of the rewards for Mastery level 5 to 7

    2 votes

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  20. "First"cards aren't accurate for Lost Caverns of Ixalan

    When I open packs from this latest set, it shows cards as "first" that I already have multiples of. I don't believe I am getting the vault advancement I should.

    4 votes

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