MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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663 results found
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Missing starter decks.
After 3/2023 update, missing starter decks.
50 votes -
draft card style
The ability to change card styles in a draft deck was removed, sealed doesn't have them at all! Additionally as with the last cube iteration, it does not respect favorited card styles (example parallax blood crypt and unfinity blood crypt, regardless if unfinity is favorited, it uses the parallax). Please fix either the favorite card styles functioning in draft and add card styles back to sealed!
6 votes -
Missin starter decks (returning player)
Missin starter decks por returning player
I have recently returned to Magic Arena since two years without playing. I used my old acounts. I can see the starter monocolor decks in my collection. I can see old bicolor decks, but when I enter the Starter Deck event to earn the new decks, nothing happens.
I finished three games with a deck and the text goes like "keep playin until the event ends". It's annoying cause I wanted to test those new cards before going to play with other players.
3 votes -
Plus/Minus phrase searching is buggy
Go to collection
Select "All sets"
Check both "Collected" and "not collected"
Search on "gain control of" (with the quotes) and note that lots of cards show up that give you temporary control of a creature.Search on:
"gain control of" -"end of turn"
(including the quotes, with space after the first phrase, before the - for the second phrase).Actual result: You get 5 cards. 3 of them say "end of turn" in their text.
Expected result: You only get cards without "end of turn" in their text.
1 vote -
Prerelease packs missing
The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.
18 votes -
prosperity + neu karten unspielbar
bug: prosperity + neu = karten unspielbar + nicht neu
1 vote -
Waiting for the server
It's impossible to enter to the Deck buildings, because the Server seems frozed! Giving a waiting for the server indefinitely!
2 votes -
network error when creating
network error when creating a new deck in historic brawl when using colorless basic lands wastes
65 votes -
gonti
Missing Gonti card after achieving level 32 on master pass. It shows completed but the card is not present in my collection.
1 vote -
Shuffler and direct match
hoy parece ser que es imposible jugar dos partidas sin que el oponente te humille.
Bueno, pues aqui mis comentarios:- puesto que España es un gran país donde se os da un dinero, no me sale las pelotas ponerlo en inglés.
- puesto que el shuffler no vais a corregirlo me uno a la denuncia infinita de quejas del mismo, por creadores de contenidos y quejas, Sois una mierda de empresa. Además, juegas contra un deck de 100 cartas siempre tiene una jugada razonable y tierras, tu con 60 no. Tu con deck y 24 tierras te salen 4 tierras de…
6 votes -
STILL can’t select proper card style art
You actually got my hopes up with the most recent patch notes(2024.36.10)!!!! But no, still not fixed. Any cards with multiple versions of the card - Duress, Thalia, Lightning Strike, etc etc etc (I have this problem with like 50 different cards because it’s just not coded correctly)
I can’t set the default style to the one in the top right corner of the attached picture. As soon as I do, it defaults to the stupid Multiverse Legends version. Duress for example, I try and use the Parallax M19 version, but it will usually change to Phyrexia All Will be…
2 votes -
Missing Starter Decks
I created my account July 16, 2023 to play on my Windows PC.
The starter decks in photo1 and photo2 are the deck I got access to upon completing the start quests.
After updating the game on July 18, 2023, the decks available to play in the Starter Deck Duels changed from the previous in photo1 and photo2 to the ones shown in photo_3.
Current Version: 2023.28.0.4634.1015823
The issue is that the new decks, in addition to the cards in them (exception: duplicate cards from previous decks/packs and High-Flying Valor Starter Deck), are not in my…
15 votes -
Alchemy: Phyrexia
Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.
23 votes -
Missing starter decks
I am currently missing several of the dual-color starter decks. Could someone in support please restore the missing decks?
22 votes -
Duplicate protection
Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR collection but when I am opening packs I'm getting only gems.
Please help
7 votes -
Vito and exquisite blood automatic win
If you combine Vito, Thorn of the Dusk ROse and exquisite blood you automatically win the game. You have to cause damage once to your opponent and the damage and life gain counters of each card bounce of each other, meaning you automatically win the game.
This needs to be fixed now
8 votes -
vault
vault percentage not progressing when opening newer packs
9 votes -
wastes invalid in historic brawl
Historic brawl decks with wastes in them are being declared invalid. This must be a bug as the waste is not clearly marked as the invalid card in the deckbuilder, but removing the waste makes the deck valid again. Tested with multiple decks: brawl decks with colored commanders are declared invalid when a wastes is added. This contradicts the official commander ruling on wastes.
14 votes -
No mythic card reward mastery pass
I've won the mastery pass mythic card reward but i've recieved an uncommon reward (groom's finery). Here is the log. Can I have a Mythic reward please?
16 votes -
White Sideboard Menu
Sideboard Menu is white, cant read numbers and land card names
12 votes
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