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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1200 results found

  1. All decks and cards from collection gone

    I recently logged out of my account, then failed to relog because of the wrong password apparently, reset my password, and upon logging in found my collection, my decks, my wildcards, gold etc. gone. The game treats my account like a new one, I even was supposed to retake the color challenge

    1 vote

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  2. Sheoldred/The True Scriptures Showcase Art Style

    I recently bought the black and white showcase alternate art for Sheoldred / The True Scriptures (March of the Machine) in MTG Arena using in game currency. The "Sheoldred" side of the card looks great, however, the flipped side "The True Scriptures" is faded and in shades of gray rather than a higher contrast black and white like the front. I looked up the physical version of the card this looks like a bug in the Arena card art.

    1 vote

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  3. Can't search for cards

    When I search for cards while making a deck. If I don't search for a common card type/name, nothing shows up. For example, if I search for phyrexian or t:phyrexian or o:"poison" nothing shows up even when there are no filters. Cards do show up if I search for a common word in a card type/name like, "instant", "sorcery," "creature". This issue occurs in every format and it really limits my ability to create or edit decks. How can I fix this?
    This didn't happen before the ikoria update, I thought it would be fixed by future updates but it…

    2 votes

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  4. No way to mark card styles as favourite

    Eg. I have a basic version and an oil card style in my collection. I would like to mark basic version as my favorites'. However, this is not considered as "multiple printings" of a single card and I cannot.

    2 votes

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  5. land destruction deck

    If you are going to have land destruction decks they better not be able to destroy all your lands on turn 4. The game is pointless to play when I can't play. There is only one type of deck that is going to win that. A deck packed with counters and I get to turn 3 first with all land ready to counter, that is the only way, seems stupid right, well you guys did this, so fix it.

    2 votes

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  6. Blank cards during draft

    Cards showing as blank during draft.

    11 votes

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  7. Repeating text in ability description

    There is a repeating word "hand" in ability description.

    1 vote

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  8. Deck consuming unnecessary wildcards

    I needed 18 Rare wildcards for a Historic Brawl deck I had built and saved. It greyed out cards in the deck that I definitely own and use in other decks like Swords to Plowshares as if I didn't have them. Then I got a Zirda the dawnwaker in a pack - great! That was one of the rares I needed and I had the other seventeen rare wildcards. But even after removing the Zirda and adding the version I got in a pack, it still won't let me craft the deck, still says I need 18 wildcards.

    1 vote

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  9. be able to locate favorite cards more quickly for deck building

    Hello
    in order to simplify sometimes the construction of a deck, it would be interesting to have a notion of "favorite" or "preferred" card.
    These marked cards could be found more easily when building a deck.
    For example, if I see in the decklist a card that is interesting for a game or a card with which I would like to make a deck, putting them in favorites would be a nice practical advantage.
    Thanks in advance

    1 vote

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  10. Explorer deck building selection

    When deck building an explorer deck, all sets not legal in standard are greyed out, even the explorer anthology. That means I can not look through a specific set to find cards I may want in my deck.

    10 votes

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  11. New cards from MOM not showing in Historic

    A potential bug:
    In deck building new cards from MOM do not show as option for existing Historic crafted decks. But if I select new Historic deck and build it from scratch, all these MOM cards are visible properly.
    This issue was encountered on Android tablet version.

    1 vote

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  12. bug that places certain parts off screen & out of view

    When building a deck, I scroll over cards that show 2 cards at once, i.e. a card that allows you to draft other cards, and part of those cards is off the screen, out of view. It happens when scrolling over cards that show 2 cards at once. It happens regardless what resolution I am using, and regardless if it's windowed or full screen.

    2 votes

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  13. M19 Special Duress / Card preventing set completion of M19.

    Can the M19 Special Duress become craftable or can it be removed from the set collection. Duress has been reproduced in 7 sets of MTG Arena. Simply this should not be preventing set completion of M19.

    2 votes

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  14. MTGA giving gems when collection not complete

    I opened a booster from BRO, and received 20 gems in the old frame slot, even without a complete collection from the set.

    4 votes

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  15. Band paradox engine

    Paradox engine why isn't it banned it's not fun and about to quit cuz I keep on running into at least get the players who running it in their own games cuz I know you can do that cuz I play next that if I play a certain Commander I'm only playing against the same three decks at least band paradox engine it's getting not fun

    10 votes

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  16. cards frame/aesthetic changed after drafted

    I drafted like 10 drafts in a row for March of the machines, some cards from the collection of multiverse legends lose their alternative art after the draft when they were added to my collection

    1 vote

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  17. Cards not in collection

    I just did a draft, and won and opened four packs. The rares I opened did not say "new" on them, but when I went into my collection, three of them were all there as just a single card. Either, I had just opened my second and the bug is that I did not get the card I should have gotten, or the bug is that these were new, and the "new" label did not show when I opened my packs.

    When I went into my collection after drafting and opening 4 packs, I only saw 3 cards listed as…

    1 vote

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  18. Add Goblin Lackey into historic.

    Historic is a very powerful format with very powerful cards.
    Games end so quickly that most of the time the opposing side just didn’t have a chance.
    I request that you add Goblin Lackey to historic because I would argue that most of the historic meta is so much stronger than that card is, I love playing goblins, but unfortunately they lack in explosive plays other than Muxus, Goblin Grandee.

    1 vote

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  19. Received Surrak and Goreclaw Card Style That Does Not Exist

    Upon completing my 3rd win in midweek magic i got the default skin for sarruk and goreclaw, upon checking if it had other skin, i found out that in fact, it did not have other skin,and i did not even recive the card, i just got a non existent skin as a cosmetic reward, i didn't know where to report this bug so i did it here, sorry if it's not the right place

    1 vote

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  20. draft

    Hello, playing a Phyrexia draft, THE OPPONENT has played a Sheoldred, the Apocalypse to my surprise and obviously I have lost the game.
    How could this have happened and how can I be compensated?
    Thank you.

    1 vote

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