MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1142 results found
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Unable to redeem a wild card
I am unable to redeem my last Mythic wild card. This is especially frustrating because I was exactly 4 short of my deck so I bought the bundle of 4 wild cards and now I am still unable to complete my deck. Any help would be appreciated, screen shots and log attached.
2 votes -
Tags to group and filter cards in order to make deckbuilding easier
Hey there, my name is Rafael and i'm currently studying product design.
I love Magic but i have a pain point at arena - the deckbuilding takes a lot of time because of the huge amount of cards.
I've always wanted a way to custom filter my cards as the function that i use them in the deck, such as "spot removal", "card draw", "ramp" and so on.
So, i developed this flow to show what i think that could work.
I believe that we're going to be able to save a lot of time by doing that, since many…
3 votes -
mana flood and mana *****
Today I lost about 20 games because of the mana flood, because the algorithm that works is very good and I quote the email sent by the bot automatically "I assure you that these algorithms, including mathcmaking, shuffling, coin toss, and more have been well tested", It's interesting that he has mana flooded in 4 games in a row with a 22-land deck where the first 13 cards were lands and 4 spells in number.
If we talk about the mana ***** it's better that we leave it alone, like when today for 3 times I had to play with…5 votes -
Rare ICR gave 5th copy - no Wildcard
If the protection doesn't work(which I assume is a bug), could it give a wildcard of the same rarity?
1 vote -
Goblin Bombardment Bug
The Goblin Bombardment enchantment is counting the cat tokens and it shouldn't. I've seen where there's a card that counts all creatures as all types. But this past game I played on ranked, the guy didn't have anything like that, yet he could sacrifice the cats and do 1 damage to my creatures and won the game.
1 vote -
Missing Reward from color challenge
The UI indicates that I have completed all color challenges (checkmarks on all opponents), but I do not seem to have the rewards. For example, the reward for beating the last opponent in the green challenge is an alternate card style for Ilysian Caryatid. I beat the last opponent again to make sure, but my collection still does not contain an alternate card style for Ilysian Caryatid. The other rewards are also not present in my collection.
1 vote -
デッキ編集画面におけるカード枚数の増減、デッキイメージの変更について
デッキ編集画面で、既にデッキに加えているカードの枚数を増やそうとしても「+」が押せない。「-」だけは押せるので減らすことは可能。
結局カード検索から当該カードを検索してカードをクリックすることにより枚数を追加するしかない。
なお、基本土地だけは「+」も「-」も押すことができる。
また、同じくデッキ編集画面でカードのドラッグによるデッキイメージの変更ができない。
どちらも地味に不便なので早期に解消いただけたらと思います。2 votes -
Rat Colony new versus old prints bug
Bloomburrow Mythic Rare Print (Mark Zug Illus.) does not allow for infinite instances in brawl. Screenshot provided shows that the base Rat Colony (Suzanne Helmigh Illus.) does allow for infinite instances.. I just spent 2 mythic rare wildcards to allow for the new print to be the standard in my commander deck, but am unable to add more than one Bloom burrow print (I own 3) when both prints explicitly state that a deck can have any number of cards named rat colony. Please advise if I just need 4 to unlock the infinite icon as seen in both screenshots.…
1 vote -
スタンダードで使えるはずのカードが使用できない
スタンダード範囲内のカードが使用できない
1 vote -
Deckbuilder freezing. ANDROID
On Galaxy Tab S8 Android.
When trying to open certain decks, the deckbuilder will freeze on black loading "waiting for server" screen.
When I delete the deck and try to rebuild it, everything works until I try to edit the deck in the builder. After adding cards and tapping the drop-down to shift cards to the sideboard, I tap the drop down again to bring the search back up but the deck doesn't minimize. I switched back to it while writing this to screenshot and it's now stuck in the opposite configuration.
1 vote -
Bug when creating Jump in event deck creation
opend up in, picked my first pack (wandering), attempted to pick my second pack a 5 type colour combo (cannot remember the name),
after this the confirm pack button greyed out, but i was unablet o launch any matches or create the deck,when i backed out in an attempt to repick the packs are no longer dispalying and i cannot select anything.im not consired about getting the copmbo in any way just mainly trying to actually play the jump in mode as its quite fun.
Im using PC on windows.
2 votes -
Card Cosmetic Paid for but not received
I paid 3,000 gold for a Lightning Strike cosmetic. The gold was subtracted, but my cosmetic is nowhere to be found. It is not under standard or timeless deck settings. I would like my gold back please.
1 vote -
Set Collection has the wrong set size for BLB
Set Collection has the wrong set size for BLB
BLB set has 64 rares and 22 mythics, but the collection screen shows the set as having only 60 rare and 20 mythic cards- Give us the steps to reproduce the bug: go to set collection screen, click on BLB set
- Note which platform you’re using : both Mac and iPadOS
- Enter the actual results you’re experiencing: set lists wrong totals for rare and mythic 60/20
- Enter the expected results of the feature: should show 64/22 cards
- Add any relevant screenshots/videos: attached
- If you found a workaround, please add workaround steps:…
2 votes -
Relentless Rats
Can wizards make Relentless Rats an infinite card on MTG Arena like Rat Colony so players can build the deck without crafting 60 mythics?
1 vote -
Can't edit my deck
When I try to edit some deck the app freeze in "waiting the server" every time...especially the B03s so I assume it's yet another sideboard problem... it didn't work either by installing the app again or by deleting and rebuilding the same deck as before
3 votes -
Card Style Disappeared, Had to Recraft
I noticed recently that some of my favorite card styles reverted back to default and have gone missing altogether. I have no hard evidence to prove that I had a specific card style, but perhaps this can be checked somewhere in my account/game records; either way, I went ahead and repurchased many card styles which I swear I had already previously owned. One example is the card God-Pharaoh's Gift, this is one of my all-time favorite cards as I used the deck in a GP many years ago; I have this deck in Arena and of course had to get…
3 votes -
Bug: Every card from booster packs labeled as 'first'
Steps to reproduce: Open a booster pack from anywhere (store, rewards, prerelease code).
Platform: Windows, Android
Actual result: All cards are labeled as 'first,' regardless of whether you own them or not.
Expected results: Only new cards should be labeled as 'first'
Workarounds: None
12 votes -
I cannot open or change my decks
I cannot open the deck page, nor can I select a different deck to play. Every time I try to open or edit a deck the game crashes and kicks me out. I am playing on PC. There is no workaround yet. I can still play, but only with the one deck already in the selection.
2 votes -
Every earned/ bought card is labeled as ‘first’
Every card that is added to my collection has the label ‘first’ attached to it although I alteady have several copies in my collection.
15 votes -
Land vs battle
On mobile, the land category icon shows only battles.
There is no battle specific icon.
The land category in the filter is gone.
We can add land in decks, if we find them. Which is quite hard since we cant filter lands.
Its a big issue for mobile users.61 votes
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