MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1969 results found
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Miising booster
I was at 875/1000 points on level 23, when I won one duel and suddenly jumped to level 24, exactly 1000 XP more. I tried to open the booster but the app hung. When I rebooted there was no booster or new cards. This stuff happens, and using the CUstomer Service links in the app do not work at all.
1 vote -
Card Style Viewing PLEASE CHANGE BACK
I used to spend HOURS looking through those beautiful amazing card styles. This game is what it is because of the art and the fantasy of it!!! to be honest I feel like my life is in shambles but I will try not to be dramatic here. Whoever reads this needs to know that not only does the new "card style viewing" no longer let you scroll endlessly to look at cards, it also is just functionally bad. The video I attached shows this. I used the card "Mind's Eye" as an example because I have no copies of it…
2 votes -
Booster fin de saison
Bonjour, je n’ai pas reçu les booster récompense de classement de fin de saison ce mois ci.
1 vote -
1 vote
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Bug with selecting land cards
On MGTA Mobile, theres a bug when attempting to select land cards, it’s not allowing, shows siege cards instead
14 votes -
Lord of the Rings Packs
I received the following message while opening Lord of the Rings packs: "Congratulations! You have collected all rare cards in this set." However, this is not true. I do not possess any of the following rare cards in this set: Frodo, Determined Hero / Gandalf, White Rider / Gollum, Scheming Guide / Witch-King, Bringer of Ruin / Fires of Mount Doom / Galadriel, Gift-Giver / The Balrog, Flame of Udin / Bilbo's Ring.
Sincerely,
Kenneth Merkel
1 vote -
Unable to Filter by Standard
i cant sort my collection to show only standard cards when building decks
There used to be formats that can filter the card collection. Now its just all sets and not like it used to be with standard or alchemy and historic and so on. I wish I had an old screen shot of how it was before it updated and changed it a couple months ago. I would like it back so I can see my collection in the different formats for building decks. I hope this is an easy explanation so anyone can understand.
2 votes -
Not receiving white card after spending orbs
I did not receive the white cards after spending the orbs in the mastery tree. I searched my collection twice using different filters. By filtering for white, mythic rare, creatures of mana value 6 (Ojer Taq) and filtering for Gods. Ojer Taq does not appear. So do any of the other white mastery tree cards with other filters. Can you please add the white mastery tree cards to my collection? All the other cards I spent orbs on, are added to my collection.
Account: Shadarow#00973
1 vote -
Sharing decks with sibling
Can you please make it possible to share my cards for deckbuilding purposes with my brother so that we can play together - he doesn't play arena much so he doesn't have many cards, but it would be nice if I could share him my cards.
Thanks!1 vote -
Cannot purchase parallax styles or edit preferred styles
Cannot purchase parallax styles or edit preferred styles. There is no longer the option to purchase alternate prints or parallax styles. Also, in deck building, you can now only 'apply all styles' but then you can't revert the styles back the way you want them. Right now it is bugged so it is all or nothing.
3 votes -
Vorinclex, Monstrous Raider
Can't be killed with Mirkwood Spider. 1 v 1 combat MS dies, as it should however, VMR doesn't. I don't know if this all deathtouch or just Mirkwood. This is definitely a flaw that changes the match for the negative.
1 vote -
Did not receive Mastery Reward for levels 72 and 73
I have the MOM Mastery Pass. When advancing to Mastery Levels 72 and 73, I did not receive any Uncommon (or higher) card nor Vault Progress (in the case that a 5th of a card was generated). I believe that I have seen this in the past, also, but did not report it then. I am reporting it now. I was playing in the Starter Deck Duel when I completed a Daily Quest which earned me 500 XP to advance to 73,425 XP. Can this be corrected and rewards generated?
2 votes -
Fehlende Karte
es fehlt eine Schlüssel karte in einer Edition: Der Herr der Ringe: Geschichten aus Mittelerde - Call for Unity
1 vote -
Phyrexia Full Art Lands now have a border -_-
Phyrexia full art lands now have a border. These once beautiful lands (that cost actual money) are now horrendously squished and ugly. Please fix.
12 votes -
Starter decks missing, post July 18th 2023 update?
Unable to play/see 2 colors starter decks except for "Grave secrets" in "Alchemy play" mode. They show up in "Starter deck duel" mode though.
7 votes -
missing land
I've reset my filters and can't find a specific land art no matter what I do? I'm simply looking for a basic land but with a different style and it's missing along with many others. The other lands in my deck are this style because I started the deck before an apparent update that broke this.
13 votes -
Multiple selection of decks
It would be fantastic to be able to select multiple decks simultaneously, for example, in order to delete them. I have now 95+decks and selecting them one by one to delete them and make space for new ones is a real PAIN.
4 votes -
Received Starter Deck without having a chance to pick one - new patch 7/19
Received Starter Deck without picking it after latest patch.
Checked my collection and found the Grave Secrets starter deck, but I had never had a chance to pick a deck.
Last Starter Deck duel I played was with the BU one (for the daily quest), so it doesn't make sense to me... thoughts?
6 votes -
sneak
Apliquei o código de resgate para o sneak, apareceu a mensagem de recebido, mas não apareceu na aba dos decks, o que fazer?
1 vote -
Arena Collection Database apposed Marketing Material (Image Gallery)
WOE Image Gallery references Overwhelming Remorse and Invasion of Eldraine as part of the collection
Arena Database reflects them in ONE and MOM Collection respectfully. As well as a quick search for WREN displayed 4 available cards but filtering through collections only revealed 3 (March of the Machine, Instrada: Midnight Hunt, Jump-in)
1 vote
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