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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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930 results found

  1. When I am in deck building the cards shown on the right lose their artwork.

    When I am in deck building the cards shown on the right lose their artwork.

    1 vote

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  2. Crafted companion (Obosh) while in companion slot and card appears in collection but not usable in deck

    TLDR: crafting card while it's in your companion slot in deckbuilding results in the card being in your collection but not being able to put it in your deck

    I didn't have Obosh, the Preypiercer but crafted it while it was in the companion slot of a deck that I was theorycrafting. When I go to save the deck, it says "Invalid Deck: Deck contains cards not in your collection." even though Obosh is visibly in my collection now.

    This used up one of my rare wild-cards, but Obosh is not in my collection?

    1 vote

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  3. Bug

    Not getting reward from mastery pass after getting 1k experience as a Holiday gift.

    1 vote

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  4. Display bug: Planeswalker loyalty arrows displaying on card placed over it during deckbuilding

    See uploaded image -- Chandra's arrows are displaying through the Torbran card (and the same happened with Siege-Gang Commander on top of Chandra)

    1 vote

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  5. UIの不具合

    デッキ編集画面時におけるカード表示がおかしくなる場合がある

    環境:PC
    OS:Windows11
    グラフィックボード:NVIDIA GeForce RTX 3050

    1 vote

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  6. A USE FOR COMMON & UNCOMMON WILDCARDS (EXCHANGE FOR RARE OR MYTHIC)

    Dear Magicians,

    Since the very beginning of the game, I accumulate common and uncommon wildcards. I have almost no use for them. Why not allow to exchange these wildcards for rare and mythic wildcards. For example:
    200 common cards = 1 rare
    100 uncommon = 1 rare
    400 common = 1 mythic
    200 uncommon = 1 mythic

    I hope you will consider this idea.
    Thank you.

    Julien

    1 vote

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  7. Network error Unable to submit deck

    1. start Quick draft Kaldheim, draft deck, (possibly related to showing of wrong cards, cards drafted sometimes get replaced by another card) build deck, click "done"
    2. PC (Mac running windows)
    3. get a "connection lost, unable to submit deck" popup
    4. Expected the deck to be submitted, so i could start playing the matches
    5. See attached screenshots (1. pop-up after building deck, 2. draft overview with "Build your deck button", to build it again, 3. All cards in the maindeck
    6. When i build the deck the second time Arena does save it
    8 votes

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  8. After many failed attempts to login, i was forced to do color challenges and lost gold and wildcards

    I tried to login from my computed, and the game crashed multiple times while attempting to do so. Later, I tried to login as well from another computer and mobile phone, without success.
    After many attempts, i was able to login from my devices, but I was forced to do the color challenges again. When I finished the color challenges, Inoticed I was missing gold (10k) and several wildcards from different rarities.
    I have no idea how this could have happened, and how can i get my WC/gold back...

    1 vote

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  9. Network Error - Unable to Update Deck. Try Again Later

    I bought the explorer anthology just to build Kozilek Historic Brawl. I've tried since last night to create it and all I get is "Network Error- Unable to Update Deck. Try Again Later" I'm sooooooo frustrated please resolve lol I took the day off to play it and can't do anything =/

    1 vote

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  10. Basic Land style

    Please make all basic land styles available in Arena. Basic lands are huge part of the game and this something that card stores have mountains of (no pun intended). I would love to style up my decks with the lands i like.

    1 vote

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  11. style ornithopter

    Ornithopter and Aetherflux Reservoir Card Styles missing.

    I completed the Urza's event for the Brother's War brawl and bought the Aetherflux Reservoir card style, but neither appears in the list of styles to select when I go to customize them. What do I do?

    Very frustrating given I just spent a lot of gold on the Aetherflux Reservoir style...

    1 vote

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  12. in the deck builder

    whenever i go into my decks to make a change the card list while vertical is all wonky

    1 vote

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  13. 荒地を入れたデッキを登録するとエラーになりデッキを作れない

    ヒストリックブロールで荒地を入れたコジレックのデッキを作ろうとしたが、必ずエラーになり、デッキを作成できない
    荒地が表示からなくなったり出たりする

    1 vote

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  14. Typo

    The black uncommon "lonely end" has a typo.

    "Target creature get -3/-3 until end of turn."

    Should be

    "Target creature gets -3/-3 until end of turn."

    Thanks

    1 vote

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  15. Card not added to collection

    I just opened a pack of BRO and got a Mishra's command in it with a little "first" Icon on top of it. I found that curious because I drafted one a few days earlier so I checked my collection after opening and there was still only one command even though I'm suppose to own two

    1 vote

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  16. BO3 Ranked Explorer Wildcard lockout

    After not being able to join BO3 Ranked Explorer because of two unredeemed eldrazi displacers in my sb I then redeemed them. However I am still unable to join the queue. The client will allow me to join BO1, but not BO3. My deck displays the wildcard eligibility error when I select BO3 but not BO1. I am on IOS

    1 vote

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  17. 「大いなる歪み、コジレック」を統率者に指定しようとすると保存できない

    大いなる歪み、コジレックを統率者に指定している場合、ネットワークエラーとなり、更新できない。コジレックを外したり、他のカードを指定している場合は更新できる。

    追記:コジレックを統率者にしている場合ではなく、荒地をデッキリストに登録した場合に発生する模様。

    1 vote

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  18. carte

    Bonjour,

    Je me souviens avoir reçu le Commandement de Gix comme récompense lors du midweek event d'il y a deux ou trois semaine et je ne la vois pas dans ma collection.

    Pourriez-vous remédier à cela en la restituant dans ma collection ?
    Par avance, merci.

    1 vote

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  19. wasteland

    i dont know what happens but i have just got the waste land card in mtg mail and every time i try to put it in my deck system 32 windows start to show up on my computer .

    1 vote

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  20. Brother's War Alchemy packs

    In the 6 free packs, Every rare I got 4 Fallaji Antiquarian's in a row (with a wild card mixed in) before on the 6th pack, with my limit reached, it gave me a different rare. While mathematically possible, this seems extremely unlikely and may be an RNG bug with your pack generation on this set.

    1 vote

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