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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1528 results found

  1. Multiple selection of decks

    It would be fantastic to be able to select multiple decks simultaneously, for example, in order to delete them. I have now 95+decks and selecting them one by one to delete them and make space for new ones is a real PAIN.

    1 vote

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  2. Received gems instead of rares when opening End of season packs today.

    On 9/1, I opened 4 packs of LTR and received gems instead of rares in 3 packs. The fourth pack contained a mythic; Thank You. The gems disappointed me because I have 9 LTR rares with only 1 or two copies. Please help me understand why gems instead of the desired/ expected rares. Thanks for a great product. MTGA is so much fun and readily accessible. mike

    1 vote

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  3. Midweek Magic Tokien Phantom

    Was making some adjustments to my Midweek Tolkien deck, added 4 Helm of the Host, and somehow was able to add more than 4, the current count on that card in that deck is at 15 copies of Helm of the Host. I looked at each other card in the deck and did not see anything that would allow that. Unless I'm overlooking some detail, that seems VERY broken. Additional note, not that it would allow it in either case, the deck in question does not have any Mirror Box in said deck.

    1 vote

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  4. Craft All button spent a Rare Wildcard instead of a Mythic Wildcard

    I was looking at an old Brawl deck I made with a single uncrafted card, Mythic Rare "Bladecoil Serpent", for the Midweek Magic (MWM) event on Magic the Gathering: Arena. I clicked the "Craft All" button, and got the warning that it would require "1 Mythic Rare Wildcard". I clicked the confirmation button, and went on with my day playing MWM.

    Later, while checking my wildcard counts, I noticed my Rare Wildcards had decreased by one, but not my Mythic Rare Wildcards. I noticed this because I was counting them so I could determine whether I had enough to both…

    1 vote

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  5. 1 vote

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  6. Chosen Card Style Does Not Apply

    I purchased a card style tonight with coins, but the game keeps defaulting style to borderless original art. It does appear to be an option for selection but it does not apply to decks or when revisiting the collection.

    3 votes

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  7. (Bug)Double faced Card reading issue

    When viewing card via IOS version when viewing a card (specifically the new preators in MOM) on the reverse side can’t be scrolled to read all of the cards abilities. This only applies to viewing cards brought up in the deck building & collection areas.

    Platform: IOS
    Card noticed: Vorinclex
    Location:deck builder or collection viewing
    Issue: individual card view won’t let you scroll to read each chapter in full

    3 votes

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  8. March of the Machine Jin-gitaxias can't transform.

    MoM Jin-Gitaxias Can't transform. Even in the deckbuilder screen on arena, there is a message when you hover over the card that says it is not a double faced card, and can't transform. It only shows the front face of the card, and won't show the Great Synthesis on the back side. I assume that this means it can't be used as intended during actual gameplay. Please fix this!

    2 votes

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  9. Katilda/Lier and Slimefoot/Squee not received via Mastery Pass and not searchable in deckbuilder

    Posted this earlier but don't see it here, so posting again.

    Recently moved past Slimefoot/Squee space on mastery pass. Not only did I not get copies of the card--I can't even pull the card up in the deckbuilder, even when I set it to show non-collected cards. It's like the card doesn't even exist.

    Having exact same problem with Katilda/Lier. Didn't receive card when I passed its space on mastery pass, and can't find it in deckbuilder, even when I select to view non-collected cards.

    Can someone look into this please?

    2 votes

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  10. 1 vote

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  11. Historic no ban using my wild cards

    I made a couple decks for the Historic No Ban event. It looks like it used my wild cards, quite q few of both Rare and Mythic. I had these decks selected as that format. Why did it take my wildcards, and will you restore them? These cards are free to make these decks, correct, just for this event? Pretty sure these are the only 2 decks I have created since I did this, so will be easy for you to see how many were taken. Please fix this. I think it was almost 30 rares it used, and maybe…

    1 vote

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  12. Fynn, the Fangbearer not appearing as Standard legal

    Fynn was reprinted in Aftermath but still not showing up as legal for standard deck. Also repeated trouble searching for him while editing a Historic deck.

    1 vote

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  13. Time Warp can not be added to Alchemy deck after crafting

    I crafted Time Warp after seeing it used by an opponent during an Alchemy Ranked game; after crafting, the card appears in my collection, with a warning that the card is not legal in Historic or Traditional Historic. However, when attempting to add the card to my Alchemy deck, the card is absent. I used the search filters to isolate the card, but there were no results. If I do the same search while in "Collection" the card shows up.
    While I am in my alchemy deck, it's just not there. If I change the deck type to Direct Match,…

    2 votes

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  14. Missing starter decks

    Prior to the patch going live on 3/28/2023 in my starter decks section of the Decks tab I could select from all of the single color and all of the multicolor starter decks. After the 3/28/23 patch I no longer see the starter decks On the Hunt, Ignite the Forge, Spellweaver, Grave Matters, and Balancing Act.

    1 vote

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  15. traditional-standard-ranked-decklists-june-19-2023 Import/Export issue

    traditional-standard-ranked-decklists-june-19-2023 Import/Export issue

    Decks from https://magic.gg/decklists/traditional-standard-ranked-decklists-june-19-2023

    are not exported well - missing the count number, and the game not accepting the copy as import...

    1 vote

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  16. Elesh Norn, MoM Manga Borderless changed to Bordered

    Elesh Norn, Mother of Machines Manga Borderless has been changed to a Bordered variant.

    First picture is what the card looked like upon purchase in the store and normal use. Second picture is what the card now looks like. (Been like this style for 3-5 days so far)

    Bug or intended change? If intended, is refund possible?

    3 votes

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  17. forsaken crossroads

    Forsaken crossroads was a standard card now it is only alchemy legal, why?
    When building an explorer deck list, it never appears, and that goes for other cards in my collection. So I was expecting for it to be legal in explorer.

    1 vote

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  18. Goblin Charbelcher and DFCs

    Is the interaction of Goblin Charbelcher and DFCs intentional?

    3 votes

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  19. 720p screen spit cards

    720p screen spit cards BUG nvidia now

    1 vote

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  20. dopo il 70 livello di maestria non dà

    dopo il livello 70 di maestria il sistema non da più le carte non comuni quando si passa di livello

    2 votes

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