MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1396 results found
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Error en sobres
Compré 20mil gemas y compré 40 sobres míticos .. solo pude abrir 32 , 8 sobres se desaparecieron
Necesito mi devolución urgente2 votes -
one mythic card instead of two
i only got one mythic card instead of two Bloomburrow cards
2 votes -
Can’t tap on sideboard cards during bo3 draft games on mobile
There are a few bugs that I’ve encountered during bo3 games dealing with the sideboard.
Across multiple drafts I’ve been unable to tap on cards to add them to my deck during sideboarding. I’ve also removed cards from my deck with the intention of adding others, only to find that I can’t add any cards, and my deck isn’t accepted because it has too few cards. Going to full sideboard time just resubmits the original deck I started with. I’ve lost games and matches due partly to my inability to sideboard.
The bug is is inconsistent, some times I have…
3 votes -
Cant put card in deck after phantom draft because of card styles on mobile
I drafted two tri-lands that I don't own or own the card style which is stopping me from adding it to my deck during construction, probably until I buy the styles which I don't want. I can't drag the card as I'm on mobile. This is a pain as I need the fixing lol.
Kind regards,
Kieran.
3 votes -
Unable to redeem a wild card
I am unable to redeem my last Mythic wild card. This is especially frustrating because I was exactly 4 short of my deck so I bought the bundle of 4 wild cards and now I am still unable to complete my deck. Any help would be appreciated, screen shots and log attached.
3 votes -
Two of the boosters I opened today gave me reprint cards for cards I already have play sets of
Hello,
Just a complaint really. I opened a few boosters today for Foundations. Two of the rares I opened I already have a playset of on my account. One was Giada, the other painful quandry. I even went through my collection and "favourited" all of the cards I already own that are reprinted in Foundations. Please look into this as getting completely redundant cards is really frustrating! Previously when opening boosters in sets with reprints the last rares and mythics I collected were the ones I already had copies of.
Seems like a waste of time and money to open…
1 vote -
Unable to scroll through deck list during Premier Draft
The deck list will scroll all the way to the bottom and stay there. After drafting a new card the list will center on that card but trying to scroll will send it all the way to the bottom. Sometimes the list might jump to the last drafted card if you scroll in a specific way but it will only flash there for a second and go back to the bottom.
This is very annoying and prevents you from reviewing your previous picks.
3 votes -
Can’t move cards in deck builder
Since Bloomburrow release when I go into deck builder and create/edit a deck, I can’t navigate my deck up or down. I can add or remove cards, but only can manipulate cards in my deck if they’re at the top.
If I add a land it does shift to the bottom of my deck, but I can’t move it up again. So, I can only see the top or bottom of my deck.
I play on an iPad.
3 votes -
Can't find a particular card
I have encountered a weird situation where I can't find any copies of the card:
"Phlage, Titan of Fire's Fury"
It simply won't show up when I search for it when I am editing my Mardu deck that is specified as "Timeless."
However, when I created a new Timeless deck, it came right up.
I messed around to see if it was a quirk of my specific deck, and it is. I put a white card, a black card, and a red card into my new deck. I had 57 lands, and saved the deck. The deck was designated as…
2 votes -
Jump in deck
The July 2024 update had a jump in event with it. Normally when I save the jump in deck to my collection, it saves the deck and adds all the cards in it to my collection. However the Mice Rabbit deck only saved the deck, it did not add the cards. Is this intentional? When I view the deck it says I need to craft all the cards in it.
2 votes -
No modular automatic number of lands
If I play with a different number of cards than intended, the number of countries is not correct.
Example limitit with 60 cards.
Or standard with 100 cards.
Is it possible to design the number of lands modularly, based on the number of cards?
That would simplify the game a lot.Thank you.
2 votes -
Showing u dont have cards in deck building when u do have copies
When u go in deck building it will show u dont have certain cards when u do from older sets like say greatshark! I almost crafted and wasted rares wildcards multiple times!
1 vote -
Sideboard Changes Change Decklist
After playing a best of 3 match with a constructed deck, any changes made in sideboarding are sometimes applied to the decklist permanently.
Steps to Replicate:
1. Log into Arena, and choose a deck to play. Review it to make sure you know it's maindeck and sideboard.
2. Enter into a Best of Three match with the deck. Make sure to sideboard between games such that your deck contents for games two and three are different than the normal list.
3. Finish the match.
4. Return to the deck editor, and select your deck. You'll be brought to a strange…3 votes -
Deck Builder Doesn't Allow Card Incrementation
The deck builder doesn't allow cards to be incremented.
When selecting a card in the deck builder, a plus and minus icon shows up. Usually, if you have less then the maximum number of the card in your deck, you can press the plus button, and it will add a copy of the card to your deck. However, currently that icon does not work.
Steps to Replicate:
1. Log into Arena, and select the Decks tab
2. Select the + icon to create a new deck
3. Select any card in your collection to add it to your deck. Add…2 votes -
Styles Breaking Game
I tried building a deck and was shown a bunch of card styles that I didn't think I owned, including full arts for cards that just released. Built the deck and hearted multiple cards since I thought I must've gotten them through an event and it let me complete the deck. Then I tried to play the deck and it says "Deck Invalid". When I open the deck again there are no styles applies but there is an "Apply Styles" button. If I hit done again without applying styles it will let me play the deck but I want to…
3 votes -
cards are visually missing from decklist
I sometimes play arena on my samsung galaxy s22 and I've noticed that some cards are completely missing from the decklist despite being in the deck. this makes deck editing impossible if I'm playing on my phone because now i suddenly cannot remove certain cards from my deck.
the issue does not fix itself upon app restart.
3 votes -
Card art not usable
A while back I bought a planeswalker art style pack with 5 different arts when Bloom Burrow came out. [Sorin Markov, Vraska Golgari Queen, Hualti Radiant Champion, Kiora Behemoth Beckoner, and Tezzeret Master of the Bridge] but i can use all of the art styles except for the Kiora, Behemoth Beckoner. It shows that I own an alternative art for her in my collection, but it shows the basic art in its location and i can't interact the art card to put it in my deck. I don't know what the problem is, but I really want to use the…
2 votes -
Cards not Displaying Properly in Draft and Packs
Opening Packs and Picks in draft load very slowly, card title and mana symbol missing
1 vote -
Deck validation bug
Standard and brawl decks are throwing out "validation error" messages when they worked fine before the update. When attempting to edit, all previously applied styles had been removed as well.
3 votes -
I cant use my old cards now that they area back in standard
Now that we have cards that were legal in previous set on arena, we cannot use them? They are the exact same card, yet i have to pay gold in order to use them? Even if this was acceptable in standard due to its new set stamp, its also blocking me from building with them in brawl, where i have used them for years.
1 vote
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