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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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962 results found

  1. The problem with Exquisite Blood

    Hello Wizards team,

    I play a lot of historic and I've run into players who use the Exquisite Blood Enchantment. This card seems like it was written in a short sighted way. There are several vampires that create an infinite loop with this card which turns into an extremely easy/lazy win condition. By playing this 3 mama cost card, a 3 mama cost vampire, and gaining a single life you can win the game. It feels out of place with your usually well thought out card writing. Seems like the kind of card that could use a ban to maintain…

    10 votes

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  2. aetherflux reservoir

    Atherflux Reservoir does not let you pay 50 life when you have have less than 50 life. that is wrong. when i have pact weapon on or similar, i could still win. please correct that.

    6 votes

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  3. 6 votes

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  4. Mythic pack opening

    I just opened a Dominaria united Mythic pack and instead of receiving a mythic card I received a rare wildcard as my top prize, not a mythic card or even a mythic wildcard

    30 votes

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  5. Scurry oak timer

    My “idea” i that scurry oak life gain combo should NOT activate my “Resolve”AT ALL the idea that I am playing a game of mechanics and not cards is ludicrous I am no longer having fun with this game.. I skip all fun surveys because between this and ALL the other infinite combos this game has now I just don’t have fun game to game. I would rather have a turn 1 teferi, hero game or turn 2 ugin, spirit than ever see one of these games load up on my broken tablet where I just punched it again playing…

    10 votes

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  6. Missing card text and numbers

    PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.

    31 votes

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  7. Opening packs, receiving repeats instead of wildcards

    While opening packs one at a time from Phyrexia AWBO alchemy packs, got several Skull piercer gnats, which I have had 4 of nearly since release. There was no wildcards added for already having 4. Noticed several other cards doing the same thing, up to rare.

    6 votes

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  8. mythic reward card mastery pass missing

    Hello, I just bought the mastery pass for this season and I should of had 2 mythic card from buying the mastery pass( im currently level 15) and i didnt receive the mythic card reward for level 8 and level 11.

    Please help

    27 votes

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  9. Missing card in collection

    I received a another copy of Luminarch Aspirant last week. It appears in my collection, but can not be added to any decks.

    It shows as a valid card when added to new decks, but when any deck Save is attempted, its missing from my collection.

    26 votes

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  10. Mythic pack contains no mythics

    Same here, got a rare wildcard and a uncommon wildcard when I purchased a Mythic pack, at the very least we should get the 300 gold difference back...

    6 votes

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  11. vault not updating

    I just opened all of my MoM pre-purchases and new set drops, but my vault didn't increase at all. That's some sixty packs opened with no vault progress. How can I get my vault to update?

    6 votes

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  12. Can't Select the Nyx Lands as my favorite lands

    So apparently today they finally gave us the option to select a land printing as our favorite one. SADLY I can't select the Nyx Lands, even though I have them in my collection. Like wow Wotc this new feature totally works.

    8 votes

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  13. Make the match making system random

    You guys need to Make the algorithm random, don’t just pair our decks, with perfect counters 60% of the time. What’s the point of brewing decks, if it’s just going to be shot down. Decks that work on table top, do not work in arena. I would imagine you would want your digital game to reflect the real game. There is no incentive to be creative, it’s just copy pasta a deck of the current meta with no thought to creating something original, because the match maker is going to shut it down, not to mention the mathematically improbably deck…

    7 votes

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  14. alchemy ruining historic

    I'm really starting to get sick of Alchemy. I've stopped trying to collect alchemy cards and I refuse to play in any alchemy event. Furthermore, I disdain the fact that alchemy cards are able to be used in Historic. You might as well take out Historic. Alchemy is ruining the wonderful Historic format that you once had. I find these alchemy card such as Teferi Time Raveler (that the original was banned) and Undercity Plunder, to name a few unfair, and I'm constantly getting beat by Esper and/or Azorious control decks. I used to have a good Historic deck that…

    63 votes

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  15. Deck cover image "long face"

    After adding or deleting some decks, there is an issue with the display (on the "My Decks" page). Some of the decks are displayed as vertically stretched cover images, as you could see from the screenshot. This problem has lasted for a long time but has never been fixed. It is quite annoying to see the images distorted. Hope someone can take care of this.

    5 votes

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  16. Problem with deck creation

    Unable to save new deck. "Network Error. Deck Creation failed. Please try again later.:

    10 votes

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  17. crash changing pet

    whilst in my deck i go to customise the pet/avatar/sleeve, i am able to enter the menu for avatar or sleeve but when i select pet the game crashes every time instantly the second i click it

    7 votes

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  18. Search function freezes/crashes

    Search function freezes/crashes. Before last patch, there was always some stuttering/lag when doing the first search performed, but now its gotten worse. Now, the game just freezes or crashes, and this happens all the time. I have already reinstalled the game and it doesnt fix the problem. However, it seems some friends dont have this problem. I guess my 3 year laptop is too old now for Arena? is that what you are trying to say?

    9 votes

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  19. Favorited Card Styles Bug

    Arena card styles can't be set as a preferred printing.

    7 votes

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  20. historic brawl deck reported invalid, but all the cards are valid

    I have two historic brawl decks, which worked fine before ONE patch.
    After they show "invalid cards: 1" and i cant play with them.
    There are no banned/invalid cards in deckbuilder.

    6 votes

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