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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1174 results found

  1. Missing card in collection

    I received a another copy of Luminarch Aspirant last week. It appears in my collection, but can not be added to any decks.

    It shows as a valid card when added to new decks, but when any deck Save is attempted, its missing from my collection.

    26 votes

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  2. Mythic pack contains no mythics

    Same here, got a rare wildcard and a uncommon wildcard when I purchased a Mythic pack, at the very least we should get the 300 gold difference back...

    6 votes

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  3. vault not updating

    I just opened all of my MoM pre-purchases and new set drops, but my vault didn't increase at all. That's some sixty packs opened with no vault progress. How can I get my vault to update?

    6 votes

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  4. Can't Select the Nyx Lands as my favorite lands

    So apparently today they finally gave us the option to select a land printing as our favorite one. SADLY I can't select the Nyx Lands, even though I have them in my collection. Like wow Wotc this new feature totally works.

    8 votes

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  5. alchemy ruining historic

    I'm really starting to get sick of Alchemy. I've stopped trying to collect alchemy cards and I refuse to play in any alchemy event. Furthermore, I disdain the fact that alchemy cards are able to be used in Historic. You might as well take out Historic. Alchemy is ruining the wonderful Historic format that you once had. I find these alchemy card such as Teferi Time Raveler (that the original was banned) and Undercity Plunder, to name a few unfair, and I'm constantly getting beat by Esper and/or Azorious control decks. I used to have a good Historic deck that…

    64 votes

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  6. Make the match making system random

    You guys need to Make the algorithm random, don’t just pair our decks, with perfect counters 60% of the time. What’s the point of brewing decks, if it’s just going to be shot down. Decks that work on table top, do not work in arena. I would imagine you would want your digital game to reflect the real game. There is no incentive to be creative, it’s just copy pasta a deck of the current meta with no thought to creating something original, because the match maker is going to shut it down, not to mention the mathematically improbably deck…

    7 votes

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  7. Deck cover image "long face"

    After adding or deleting some decks, there is an issue with the display (on the "My Decks" page). Some of the decks are displayed as vertically stretched cover images, as you could see from the screenshot. This problem has lasted for a long time but has never been fixed. It is quite annoying to see the images distorted. Hope someone can take care of this.

    5 votes

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  8. Problem with deck creation

    Unable to save new deck. "Network Error. Deck Creation failed. Please try again later.:

    10 votes

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  9. crash changing pet

    whilst in my deck i go to customise the pet/avatar/sleeve, i am able to enter the menu for avatar or sleeve but when i select pet the game crashes every time instantly the second i click it

    7 votes

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  10. Search function freezes/crashes

    Search function freezes/crashes. Before last patch, there was always some stuttering/lag when doing the first search performed, but now its gotten worse. Now, the game just freezes or crashes, and this happens all the time. I have already reinstalled the game and it doesnt fix the problem. However, it seems some friends dont have this problem. I guess my 3 year laptop is too old now for Arena? is that what you are trying to say?

    9 votes

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  11. Favorited Card Styles Bug

    Arena card styles can't be set as a preferred printing.

    7 votes

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  12. historic brawl deck reported invalid, but all the cards are valid

    I have two historic brawl decks, which worked fine before ONE patch.
    After they show "invalid cards: 1" and i cant play with them.
    There are no banned/invalid cards in deckbuilder.

    6 votes

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  13. Pase de maestría no da carta mítica/bug

    En el actual pase de maestría hay un error que no muestra la animación de entregar la carta mítica, ni tampoco la agrega a la colección personal

    7 votes

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  14. missing card in draft

    Quick Draft. Drafted for SNC

    Drafted 42 cards (as per normal),

    Realised that there was only 41 cards during deck-building. Card missing was a copy of Out of the Way.

    47 votes

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  15. Direct Play Bo3 does not allow 15 sideboard cards

    If you try to play a "Direct Game" deck with your friends, you are only allowed to have 7 cards in your sideboard, meanwhile if you play "Direct Game Rebalanced" you can have 15 cards in your sideboard.

    Is this intended by WotC? How is it that if you want to play Pauper with your friends you cannot play with 15 sideboard cards unless you play rebalanced cards? Feels really awkard tbf.

    17 votes

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  16. Ixalan launch date is wrong

    The Ixalan launch date on the set collection screen is wrong. It should be Septemer 29, 2017.

    9 votes

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  17. import

    日本語を使用するとインポートでデッキ作成が出来ません。英語にするとデッキ作成が出来ます。
    既存のデッキをエクスポートしても出来ないので、修正お願い致します。

    14 votes

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  18. Invalid Deck - Card not in collection error

    I play MTGA on my PC with Win10. When I try to build a new deck containing The Meathook Massacre, the game displays the message that it contains cards not in my collection, which is not true. My old decks that include the card don't seem to have any problem, as I can use them normally, but anytime I try to edit a deck or build a new one with the card, it displays the invalid deck warning and, while I'm still able to create the deck, it remains invalid.

    22 votes

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  19. Wrong reward opening a Mythic pack

    I just opened a The Brothers War Mythic pack and instead of receiving a mythic card I received a rare wildcard as my top prize, not a mythic card or even a mythic wildcard.

    9 votes

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  20. opponent played "demonic tutor" in historic brawl

    my opponent in historic brawl cast a banned card. I acquired the same "demonic tutor" card and added it to my deck, and this confirmed my belief that it would invalidate my deck. not cool

    6 votes

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