MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
1593 results found
-
display
I have a display bug and can't see the names and stats of the cards, or the numbers on the daily quests. It is impossible to play without it... I've tried to change the languages as it was a translation problem but it doesn't have any effect.
2 votes -
Draft-cards not on my collection after premier-draft "brother's war"
None of my Cards from "brother's war" premium-draft show up in my collection, and the deck I saved is nowhere. I hope I didn't waste my draft-token..
2 votes -
Retro Artifact Distribution Improvement
The Brothers War packs may include a "Retro Artifact" in place of one of the commons. This is an expected mechanic per this wizards article: https://magic.wizards.com/en/news/mtg-arena/mtg-arena-state-game-the-brothers-war
The way I see it Retro Artifacts should be in addition to, not in place of, an existing card. Getting an additional card feels great even if I never expect to use it. Instead the system at present will rip a card I desire out of my pack (a Brothers War common which will work in my standard decks), and replaces it with a card that can only be played in a mode I…
2 votes -
Code Packs would not Open
I redeemed the code to get packs after the Brothers War prerelease at my lgs, but right now after the set has released on magic arena it is still not allowing me to open the packs, even after closing the game or buying another pack
2 votes -
1 vote
-
bug
Salve, i miei punti ESP dell'ultimo livello della maestria continuano a resettarsi (ieri erano 600 o più) non permettendomi di ricevere l'ultima ricompensa
2 votes -
Can't select older sets for Explorer
During deckbuilding, older sets in the "Historic" category cannot be selected in advanced filters for Explorer decks. This includes sets such as Ravnica Allegiance or Throne of Eldraine that are legal in Explorer.
See the video for an example.4 votes -
配布デッキが手に入らない
クエスト報酬で手に入るスターターデッキの一つがクリアしてもいないのにクリア扱いになり手に入れることができなかった
1 vote -
Viashino Pyromancer Card Style
I put in the StarterStyles code and it states I have redeemed the code but I do not have the Viashino Pyromancer card styles. I am trying to figure out how I can that style when I have already redeemed the code.
1 vote -
Error con la activación de una carta
hay un error con la carta "Guardián dorado", se supone que se transforma al morir después de activarse su efecto el mismo turno, sin embargo la transformación no se activa sin importar como muera el guardián dorado
1 vote -
carta non riconosciuta
ho sbloccato l’esemplare di serra con la maestria della dominaria unita ma non me la fa aggiungere nella collaction e nel deck building come mai?
1 vote -
Wilcards
I had 2 mythic wildcards, I then used one and lost both
1 vote -
Missing Cards
For the last 24hours all the cards that I have been buying and winning in prizes are not appearing in my collection or anywhere else. What can I do to have them?
1 vote -
Game is skipping turns on too many tokens
Hello, I just played a ranked game against an enemy using extreme amounts of tokens 300+.
And because the tokens took so long to be played (even with auto-accept) it counted down my time and skipped my turn!
Is that a wanted strategy by you developers?
FIX THIS!
2 votes -
Missing Avatar
I had [Nicol Bolas, Dragon God] as an avatar in my collection. However, at some point in time, he disappeared from my collection of avatars entirely. I am not only unable to access the avatar, he does not appear as an option in my collection at all. I thought this was a purposeful removal that I wasn't made aware of, but now I am of the opinion it is a bug, and that I may have lost access to other such cosmetic items in my profile. I'm not sure what logs I can provide that would help.
4 votes -
No ability to set styles
Today I completed a historic artisan event and was awarded the generic parralax style for underground river. Because I really liked the borderless alternate BW art for the dual lands I'd already thrown some gold at that collection. Now I am forced to manually change that style every single time I want to make a deck with dimir colours. Why can't I simply select a preferred style for a card in my collection? What kind of third rate, incompetent team can't implement cosmetic preferences?
These seconds add up over time. You're eating up my life you trashy developers. Pull those…
1 vote -
Gems when not all rares collected
I received gems instead of a Rare/Mythic when I had collected all the cards from that set, knowing there is still one I want - hence why I'm buying that set - and because the second pack I I opened gave me another rare. It clearly says on the gem card that I would have had to have collected all the rares and mythics.
This is not my screen shot, but it shows the same thing for the gem card.
https://i.redd.it/p1l2lb06lkh81.png
I want my rare/mythic please.
-
MUL_collection_MYT.png 2116 KB -
TLR_collection_RAR.png 2066 KB -
TLR_profile.png 1778 KB -
TLR_collection_UNC.png 2039 KB -
MUL_collection_RAR.png 2138 KB -
MOM_profile.png 1791 KB -
MAT_profile.png 1786 KB -
MAT_collection_MYT.png 2116 KB -
MOM_collection_COM.png 2066 KB -
TLR_collection_MYT.png 2047 KB -
MOM_collection_UNC.png 2063 KB -
MOM_collection_RAR.png 2075 KB
9 votes -
-
Cards are not displayed in card style selection mode.
Cards are not displayed in card style selection mode.
2 votes -
Missing Mythic Rare and Uncommon Reward Cards
I purchased the Dominaria United Mastery Pass at level 1 and now I’m level 29 and haven’t received any of my Mythic Rare or Uncommon Reward Cards. I have gotten everything else as far as I’ve noticed.
Missing Mythic Rare = 6
Missing Uncommon = 103 votes -
1 vote
- Don't see your idea?