MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1611 results found
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Alternate designs don't allow display of backside of cards
Device: Ipad Mini
When constructing a deck, the Praetor Phyrexians, or Battles, or Transformable cards show only the front side of the card, with "View Printed Card" locked on, rather than showing the back side of the card.
This only occurs with alternate "premium" designs bought from the store / won in midweek magic.
2 votes -
error al sumar cartas
Estoy intentando completar toda la coleccion del señor de los anillos. Tengo una copia de todas las cartas comunes, pero cuando abro sobres me dan 5 cartas comunes pero sólo me suman 1 o 2 a la colección. Me podéis ayudar?
Gracias.
1 vote -
March of the machines transformation
Unable to see transformation on most March of machines cards until they have already transformed
1 vote -
Deck Builder Search Bar unusable
The deck builder search bar will not allow me to enter my text, every time I hit enter it simply highlights whatever I have already typed. I've even:
1. restarted the client
2. hit decks
3. made a new deck
4. left clicked on the search bar
5. typed "t:human"
6. hit the return key
7. still just highlights what I've already typedHitting the return key repeatedly simply selects and deselects the line
I am running windows 10 and am connected via ethernet cable3 votes -
MOM ICRs bug
i didn't received a refund for the ICRs bug
1 vote -
Midweek Magic Tokien Phantom
Was making some adjustments to my Midweek Tolkien deck, added 4 Helm of the Host, and somehow was able to add more than 4, the current count on that card in that deck is at 15 copies of Helm of the Host. I looked at each other card in the deck and did not see anything that would allow that. Unless I'm overlooking some detail, that seems VERY broken. Additional note, not that it would allow it in either case, the deck in question does not have any Mirror Box in said deck.
1 vote -
Bombadill
I built a deck that says it is invalid for Alchemy. Tom Bombadil is the card that is causing the issue. Legality in Gatherer says Bombadil is legal in Alchemy. What am I missing? I used mythic wildcards to craft Tom Bombadil so if it isn't valid, I sure would like those wilds back.
1 vote -
Lag in Deckbuilder When Using Search
When building a deck in my sealed or draft event, I will add all my cards to my deck, expand my view, and search for "t:creature" separating my deck into creatures and spells. For a while now, when I hit enter after typing in my search, there is an 8-9 second lag before the search completes and separates my cards. Then, any change I make in this mode takes another 8-9 seconds--for example, clicking on a card to return it to my pool. This was never this way in the past and it has made a feature that was once…
7 votes -
Duplicate Art for Ayara First of Locthwain
I wanted to use the original art for Ayara but they're both the showcase variant. I know the original is in the game but they're both coming up as showcase.
1 vote -
ICR not working for extra mastery levels
No ICRs were given for all levels past the 70 for MoM mastery.
1 vote -
daily deal mtgarena mom booster pack did not give golden pack pip
Today's mtgarena daily deal included a march of the machine booster pack. when i purchased it with gold in game, i was not given a golden pack pip. the game description says that golden pack pips come from ltr and mom pack purchases. Please update my account with the golden pack pip that I should have.
5 votes -
March of the Machine Jin-gitaxias can't transform.
MoM Jin-Gitaxias Can't transform. Even in the deckbuilder screen on arena, there is a message when you hover over the card that says it is not a double faced card, and can't transform. It only shows the front face of the card, and won't show the Great Synthesis on the back side. I assume that this means it can't be used as intended during actual gameplay. Please fix this!
2 votes -
King of the Oathbreakers Doesn't Work Correctly
King of the Oathbreakers dies to any removal apparently. Had my opponent target it with binding of the old gods, infernal grasp, Hero's downfall, and swords to plowshares. Never phased out, so unless I'm misreading the card, it's not working correctly in Arena.
3 votes -
Deck Builder Search Malfunction.
After the last update, the search in the deck building window (builddecker) stopped working.
In the build decker, that is, the deck building window, there is a text search string that allows you to search for the necessary cards in the card collection by keywords and tags - for example, by card name, by permanent type, by rules text (oracle), which is very convenient deck building tool. However, after the last update, searching using the search string does not return results, instead of them, filtered maps do not appear as a result, as if Oni was not found for this…
1 vote -
Can't put companion in sideboard
I attempt to put lurrus in my sideboard and arena asks if I would like to set it as my companion and I select no. I have the sideboard open when I try to add to sideboard and it still goes to main deck. I am not able to add it to my sideboard unless I am in horizontal view and drag it over
1 vote -
Double-Faced cards can't transform!
This is for Android mobile app version 2023.27.0.1977.1010995 on Galaxy S23 Ultra.
Double faced cards flip sides are somehow just... not there? The game deck builder says "the permanent is not double-sided and can't transform". What is happening? I use quite a few double faced cards in my decks so I'm very concerned that in a match they will just be broken. Seems like even a few Battles are affected! Help??
7 votes -
Cosmetic Jinnie Fay does not have cosmetic tokens
Can someone fix the cosmetic tokens for Jinnie Fay. I want cool looking cats :)
1 vote -
traditional-standard-ranked-decklists-june-19-2023 Import/Export issue
traditional-standard-ranked-decklists-june-19-2023 Import/Export issue
Decks from https://magic.gg/decklists/traditional-standard-ranked-decklists-june-19-2023
are not exported well - missing the count number, and the game not accepting the copy as import...
1 vote -
Can Craft Nazgul Repeatedly
The client will allow you to craft an unlimited number of Nazgul, which is incorrect. Repro:
1. Set search filter to "uncollected" and the LOTR set. Nazgul will appear even if you already have a full playset.
2. If you don't have a playset craft until you get to 4 copies of Nazgul.
3. Try to add a 5th to 9th copy of the card to the deck -> you are prompted to craft each one of these cards.Also, if you've crafted 9 (which seems incorrect in the first place), and remove 1 copy from your deck, adding a…
4 votes -
Russian collection search not working
Unable to search with russian language
64 votes
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