MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1303 results found
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Deck Image Will Not Change
On MTG Arena, I am currently unable to change the deck image for any of my decks. When I navigate to a deck, and select edit, I can normally click and drag one of the cards to update the deck box image for my deck. This functionality is not working, and the current image is stuck there.
50 votes -
Missing starter decks.
After 3/2023 update, missing starter decks.
50 votes -
Missing decks and missing cards collection
While playing again mtga this year on mobile. I found out that lots of my cards in my collection were missing. Including decks that I built last 2018(my red deck with lots of rares and mythics) my esper deck, and my boros feather deck card inside have missing cards inside. You can also see my scrnshots that my other preconstructed decks also have missing cards inside.
Hope to get a feedback from you guys
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50 votes -
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ban sheoldred
Sheoldred is not fun to play against anymore.
please ban this rediculous creature from standart...
its just wtf...48 votes -
Deck Contains Cards Not in Your Collection - BUG
Getting error "Deck contains cards not in your collection."
This is incorrect, I have thoroughly verified that I own all cards in the deck that I've constructed.
47 votes -
missing card in draft
Quick Draft. Drafted for SNC
Drafted 42 cards (as per normal),
Realised that there was only 41 cards during deck-building. Card missing was a copy of Out of the Way.
47 votes -
Deck Builder crashes
Arena crashes recently while deckbuilding without saving the current deck. It happens mostly when you check for deck stats.
It extremly annoying when you can't brew decks and have to copy paste your deck from the internet just because the deckbuilder its programmed poorly.
47 votes -
Duplicate Protection Not working
Duplicate Protection is still having troubles (and this site justs sits at "posting comment" forever for pictures). I had it happen right before logging out in this log.
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46 votes -
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Arena Cube - Triome Art Style Bug
Playing Arena Cube draft, twice I’ve drafted Triomes and cannot add them to my deck without purchasing the Art Style. Bug is present on both iPhone and iPad.
Happened with both Savai and Zagoth.
43 votes -
Missing Cards
I woke up this morning and started playing some MTGA mobile (iOS) and shortly noticed that may of my decks are missing cards. I played some last night, built a new deck, and after playing a game with it went to bed. On reflection I had cards missing then too. Not all my cards were available to build with. Many of the missing cards are from starter decks, but not all the cards will be missing from a single deck, some will be left. Also, some of the decks with missing cards are still playable. Those missing cards are still…
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41 votes -
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not first card labeled as first
When opening packs, all cards that I don't have 4 of, are labeled as first regardless of weather or not I already own a copy of that card. I'm running android. This was a problem before Ixalan came out, but I thought it might get addressed without me having to post about it.
It would be nice to show a vault or treasure chest water mark on commons and uncommons that I have 4 of and a gem mark over rares and mythics that I have 4 of already when opening packs. If possible, it would be great if you…
40 votes -
Starter deck is missing
Hi.
Some of starter deck is missing after last update.
Can you resotre for me?
Thank you.
40 votes -
Decks disappeared, can't import or build new decks
After the update and hot fixes yesterday, all of my decks disappeared. I can't use the big + button to create a new deck, and I can't import a deck either. Clicking on any button on the Decks screen does nothing except Collection, which does show up properly.
Also if I try to "Add to decks" for a draft deck, that doesn't do it either, the deck doesn't show up in Decks. My wife's and son's accounts signing into the same client on the same computer do not have the same problem.
Please help! I can't play any constructed or…
40 votes -
日本語のデッキリストをインポートできない
- 言語を日本語にして日本語リストのデッキをインポートする。別の再現方法として、言語を日本語にして既存のデッキをエクスポートした後にインポートしても再現する。
- PC
- インポートに失敗する。
- インポートに成功する。
- 言語を英語にして英語のデッキリストならインポートできる。
38 votes -
No Mythic Rare wildcard reward
I just opened a pack which gave a mythic rare wildcard and at the same time I also unlocked the mythic rare pack reward, but I only received one mythic wildcard.
36 votes -
sideboard
Deck builder and sideboard won't allow you to add cards to your deck
33 votes -
Missing Sideboard for Bo3
What happened to the sideboard?! How do I edit my sideboard to adapt to the new cards in the new set?
33 votes -
Missing card text and numbers
PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.
33 votes -
Not invalid, but invalid deck
When I try to play standard ranked my Deck is being reported as invalid due to format illegal cards. But then when I hover over the deck before editing it says: 'invalid cards 0'.
33 votes -
Mastery Pass Mythic
Level 76 of the AFR Mastery Pass did not reward a Mythic card (did not receive any card).Android phone.Did not receive any reward for level 76 even though pass is purchased.Should have received a mythic card from AFR set.2021.8.0.950.884923 patch. Have seen others confirm similar results on reddit.
33 votes
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