MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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318 results found
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Cannot go back in deck builder
In deck builder, when selecting the deck image which takes you to deck details, avatar and sleeve for the deck, you are unable to go back to the card editing, the back button is glitched and it will open the deck name instead
15 votes -
Wrong mastery pass packs reward
Master pass level 4 reward says 3 Lorwyn Eclipsed packs, but I got 3 EOE packs instead
14 votes -
Wrong Packs in Mastery Pack for Lorwyn
Hey there,
I got 3 Edge of Eternity packs from the mastery pass, but the picture showed pictures of Lorwyn packs. Is there a way to get the packs swapped to Lorwyn instead?
Thanks,
that1dude1995
13 votes -
Got the wrong packs as reward!!!
Suposed to get 3 lorwin packs as 4th mastery pass reward, received edge of eternities instead. Would like the 3 packs of new set.
13 votes -
Missing Cards
Non-Avatar version of Enlightened Tutor is missing from my account.
12 votes -
Can't find mystical tutor and enlightened tutor on his mirage versions.
Hello, y crafted enlightened and mystical tutor on her old style mirage versions and I can't find it.
11 votes -
Force of negation copies i had crafted disappeared.
Hi. After the last patch that included Secrets of Strixhaven bundle, suddenly i can't use the Force of Negation versions that i had crafted in Historic. When i load a deck that had force of negation, it automatically removes it from my decks and i can't use my versions of that card in historic. can you please help me?
Kind regards.11 votes -
Reward count not working
The daily win reward and killing opponent creatures reward is not working.
11 votes -
Food Chain playable in historic format and missing alt arts on cards
Food Chain is playable in historic format after new patch. Also several alt arts missing (e.Force of negation, entomb..) from collection.
version 2026.57.50.11790.1252588
10 votes -
I was supposed to get 3 Lorowyn packs with my mastery Level 4 but it gave me three Edge of Eternity packs instead. Please Help.
I was supposed to get 3 Lorowyn packs with my mastery Level 4 but it gave me three Edge of Eternity packs instead. Please Help.
10 votes -
Bloom Tender can't be crafted with mythic rare wildcards
In Lorwyn Eclipsed, Bloom Tender is mythic rare, but I cannot use mythic rare wildcards to craft it.
10 votes -
Importing Japanese deck lists may result in the registration of invalid OM1 (SPM) cards.
When importing a Japanese decklist into MTGA with a language setting other than Japanese, it appears that OM1 (SPM) cards do not import correctly.
At least, this issue does not occur when importing a Japanese decklist into MTGA with Japanese language settings, or when importing an English decklist into MTGA with Japanese language settings.
While not fully verified, for example, importing a Japanese decklist into an English-language MTGA registers “Superior Spider-Man (SPM) 155” as “Symbiote Spider-Man (SPM) 156”.
Additionally, “Symbiotic Spider-Man (SPM) 156” is registered as “Tearle, Entropic Hunger (SPM) 137”.I've posted a verification video on X. Since I…
9 votes -
Wrong packs being awarded
Like others, I did not receive Lorwyn packs when I reached level 4 of the Mastery; I received EOE packs instead.
9 votes -
Edge of eternties packs by mistake
At level 4 of the new mastery i should have received 1 lorwyn pack by default and 3 more lorwyn packs from the purchased mastery, instead i got 3 edge of eternities packs, a few friends had the same bug, is it possible to get the actual lorwyn packs? Thanks
9 votes -
Lorwyn Eclipsed Mastery Pass level 4 giving wrong reward
Lorwyn Eclipsed Mastery Pass level 4 gave 3 packs of EOE instead of Lorwyn Eclipsed. The EOE packs are still in my inventory, please remove these and issue the correct 3 Lorain Eclipsed packs
8 votes -
Incorrect mastery pass rewards
Received wrong packs from mastery pass level 4, got 3 EoE pack instead of lorwyn ones.
8 votes -
Deck Type List Blocked in Deck Details
When viewing the deck details, if you click to change the deck type, the drop down menu is appearing behind the panel below it making it impossible to choose a new deck type.
8 votes -
Unable to update deck type Standard/historic/timeless
after copying an existing deck, I am unable to change the deck format to build it with the desired card lists available to different battle types
8 votes -
Deck details/ change name issue
When deck building if I select deck details I’m unable to return to deck building as it won’t allow me to select the back button and instead selects the change name option and forces me to exit deck building every time
8 votes -
Missing cards after update
Recently I noticed force of negation was missing and contacted support. The card is back. But now it appears mystical tutor is missing. On arena it says that one of cards in my deck was banned which is not the case.
7 votes
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