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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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958 results found

  1. xp points

    XP points are not added to my mastery

    62 votes

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  2. Land vs battle

    On mobile, the land category icon shows only battles.
    There is no battle specific icon.
    The land category in the filter is gone.
    We can add land in decks, if we find them. Which is quite hard since we cant filter lands.
    Its a big issue for mobile users.

    61 votes

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  3. Cannot edit deck

    1. Go to decks
    2. Select deck to edit (Angels).
    3. click edit deck

    it just goes to wafting for the server message and loading

    57 votes

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  4. Deck Image Will Not Change

    On MTG Arena, I am currently unable to change the deck image for any of my decks. When I navigate to a deck, and select edit, I can normally click and drag one of the cards to update the deck box image for my deck. This functionality is not working, and the current image is stuck there.

    50 votes

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  5. 50 votes

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  6. Missing decks and missing cards collection

    While playing again mtga this year on mobile. I found out that lots of my cards in my collection were missing. Including decks that I built last 2018(my red deck with lots of rares and mythics) my esper deck, and my boros feather deck card inside have missing cards inside. You can also see my scrnshots that my other preconstructed decks also have missing cards inside.

    Hope to get a feedback from you guys

    49 votes

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  7. ban sheoldred

    Sheoldred is not fun to play against anymore.
    please ban this rediculous creature from standart...
    its just wtf...

    48 votes

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  8. Deck Contains Cards Not in Your Collection - BUG

    Getting error "Deck contains cards not in your collection."

    This is incorrect, I have thoroughly verified that I own all cards in the deck that I've constructed.

    47 votes

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  9. missing card in draft

    Quick Draft. Drafted for SNC

    Drafted 42 cards (as per normal),

    Realised that there was only 41 cards during deck-building. Card missing was a copy of Out of the Way.

    47 votes

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  10. Deck Builder crashes

    Arena crashes recently while deckbuilding without saving the current deck. It happens mostly when you check for deck stats.

    It extremly annoying when you can't brew decks and have to copy paste your deck from the internet just because the deckbuilder its programmed poorly.

    47 votes

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  11. 45 votes

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  12. Card stuck to cursor

    I was editing my draft deck when I clicked on a card from the rest of my pool and dragged it and it just got stuck to my cursor. Going out of editing the deck didn't help. Moving to edit a normal deck in my collection resulted in the card being stuck mid air and the cards from those spots were placed in the same mid air position. (screenshots attached)

    Only on the first page of the cards collection. It seems to be related to the card position in the edit screen (duhh :D).

    41 votes

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  13. not first card labeled as first

    When opening packs, all cards that I don't have 4 of, are labeled as first regardless of weather or not I already own a copy of that card. I'm running android. This was a problem before Ixalan came out, but I thought it might get addressed without me having to post about it.

    It would be nice to show a vault or treasure chest water mark on commons and uncommons that I have 4 of and a gem mark over rares and mythics that I have 4 of already when opening packs. If possible, it would be great if you…

    40 votes

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  14. Starter deck is missing

    Hi.

    Some of starter deck is missing after last update.

    Can you resotre for me?

    Thank you.

    40 votes

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  15. Decks disappeared, can't import or build new decks

    After the update and hot fixes yesterday, all of my decks disappeared. I can't use the big + button to create a new deck, and I can't import a deck either. Clicking on any button on the Decks screen does nothing except Collection, which does show up properly.

    Also if I try to "Add to decks" for a draft deck, that doesn't do it either, the deck doesn't show up in Decks. My wife's and son's accounts signing into the same client on the same computer do not have the same problem.

    Please help! I can't play any constructed or…

    40 votes

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  16. ICRs not being assigned after update

    After the latest update (18.07.23), individual card rewards for completing dailies are not being assigned anymore, at least on mobile on Android. Experience and gold are handed out fine.

    39 votes

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  17. 日本語のデッキリストをインポートできない

    1. 言語を日本語にして日本語リストのデッキをインポートする。別の再現方法として、言語を日本語にして既存のデッキをエクスポートした後にインポートしても再現する。
    2. PC
    3. インポートに失敗する。
    4. インポートに成功する。
    5. 言語を英語にして英語のデッキリストならインポートできる。
    38 votes

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  18. Missing Cards

    I woke up this morning and started playing some MTGA mobile (iOS) and shortly noticed that may of my decks are missing cards. I played some last night, built a new deck, and after playing a game with it went to bed. On reflection I had cards missing then too. Not all my cards were available to build with. Many of the missing cards are from starter decks, but not all the cards will be missing from a single deck, some will be left. Also, some of the decks with missing cards are still playable. Those missing cards are still…

    38 votes

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  19. Cant add land to draft or sealed deck.

    I am unable to add land to my MoM sealed deck, as well as my Draft deck. The former add land button/filter now displays 'battle' cards , if any are in the card pool,instead of lands.

    35 votes

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  20. Not invalid, but invalid deck

    When I try to play standard ranked my Deck is being reported as invalid due to format illegal cards. But then when I hover over the deck before editing it says: 'invalid cards 0'.

    33 votes

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