MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1594 results found
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Aftermath packs contain MOM cards
when I opened the 3 free aftermath booster packages today I received several cards that were from March of the Machine, not Aftermath. I did not take screenshots at the time. I am on android.
2 votes -
Build/Add Cards to a Deck
Unable to add new cards to an existing deck or build a new deck. Can add additional copies to an existing deck.
2 votes -
Missing 2 cards From booster packs
Missing two cards from Booster packs, So I just Bought Ten Booster Packs of March Of The Machines: The Aftermath, I looked at every card and read them, I saw two cards, that was interesting, and exactly those two new cards were the ones that was missing, when I went to check my new cards inside my collection. The one I was interested on was a 6/6 creature. I think it was Black Blue/another color (forgot on how much to cast), But its abilities were, My Deck should be built with even Mana or numbers, Mill players cards(forgot on how…
2 votes -
Loan deck to friends
A lot of newer players treat their wildcards as a premium. It is hard to know which cards to use them on when look at top meta decks. It would be nice to be able to loan a deck to a friend for a certain amount of time. During that time the original user wouldn't be able to use it. And the receiver of the deck wouldn't be able to edit or use the cards in other decks. I think the receiver should be able to use standard or ranked play, but trying out in the standard play is good…
2 votes -
Multiverse Legends Fynn the Fangbearer overwrote Kaldheim style
I unlocked the Multiverse Legends style Fynn the Fangbearer, I owned Kaldheim Fynn the Fangbearer. Now when I expand the card selector for styles, both slots have the Multiverse Legends version and I can no longer access the Kaldheim version.
Days ago I was trying to swap the version of Fynn used in my historic brawl deck, I tried dragging the Multiverse Legends version over my Kaldheim version in my deck. It didn't change so I dragged fynn back into my collection. Afterwards suddenly both versions of the card changed to be Multiverse Legends in my collection. I was able…
2 votes -
I do not have Renata in my collection after packing it
I packed Renata but does not show in my collection when trying to add to my enchantment decks
2 votes -
Received Surrak and Goreclaw Card Style That Does Not Exist
Upon completing my 3rd win in midweek magic i got the default skin for sarruk and goreclaw, upon checking if it had other skin, i found out that in fact, it did not have other skin,and i did not even recive the card, i just got a non existent skin as a cosmetic reward, i didn't know where to report this bug so i did it here, sorry if it's not the right place
2 votes -
Freeze when I press the icon in deck building
When I press the icon to change the search criteria on the deck building screen, about 80% of the time, the mouse cursor turns into a whirlpool, and the screen freezes. We request an improvement.
2 votes -
Not getting cards from the Mastery Pass, Mastery Tree or form some of the packs I open
I have not received cards from the last 3 Mastery Trees I have completed. I also did not receive the second to last card on the tree I am currently on. Also in the last 2 days I have opened 2 packs that I did not receive all of the cards from. One was Daxos ? and the other was Captain Lannery Storm. Why is there such a problem with this? I have noticed it since I started playing and chose not to say anything but it is getting ridiculous. The Mastery Pass and Mastery Tree stuff should never be…
2 votes -
Opened pack, did not receive some of the card including Dina, Soul Steeper.
Opened a pack, got Dina, Soul Steeper. She doesn't appear in my collection, even as a possible card but other cards from the pack do appear, specifically Vorinclex.
2 votes -
Arena mobile
Bug
Na criação de deck, ao selecionar Terreno (Land) no filtro, o jogo está selecionando Batalhas (battle).
Portanto não estou conseguindo adicionar os terrenos que eu quero.
Obrigado.
2 votes -
MUL cards remove older versions in deck editor
MUL cards remove older versions in deck editor
2 votes -
MOM Pre Release Free Packs Won't Go Away
I entered my PreRelease code for 6 free MOM packs on Saturday morning after the prerelease. After the 18th, I got the 6 free packs, but the icon of 6 free packs w/the padlock icon and the "available after April 18th" text still appears in my Get Packs screen.
Even odder, every time I log in, it says "you got X free packs" where X is equal to the number shown last login +6 (I'm up to 24). That said, it doesn't actually give me these free packs, which is fine, because I didn't actually earn them.
Very strange.
2 votes -
sunset revelry
wile building decks more often than not this card if i click to add more than 2 then attempt to reduce card count will corrupt the current build of deck showing card is still added even though i have removed it from deck resulting in a permanent damaged, corrupted deck. clones of deck will result cloned corrupted as well.
2 votes -
Can’t add basics on mobile after playing games?
See attached. Somehow I could not figure out how to add a basic plains to my deck and I use the software a lot…
Then I went to report this issue and it said I couldn’t… but didn’t tell me why? I actually do UX/UI work on a consulting basis. Maybe think about enlisting me to help smooth out your customer experience :)
2 votes -
Can’t add basic lands to multicolored alchemy deck
While building a multicolored deck, I lost the ability to add basic lands or search for basic lands. They initially automatically added when I input my first creature but after deleting those to input lands manually, I cannot seem to be able to add any basic lands.
Thanks!
2 votes -
Battles broke the game
Battles sometimes remain in exile and don’t return to the battlefield for no reason. This made me lose a draft. Battles have also taken the land slot in deck creation. I can’t acces lands in deck creation when you click the proper icon you get battles. I’m on iOS. Cards sometimes disappear from my inventory
2 votes -
シールド
シールドのデッキ編集にて、土地の検索がバトルを表示されるバグのせいで基本土地が探せないため一度デッキ決定すると他の色に変えることができません。
不便なので改善を求めます。2 votes -
4/20/23 Open All Bug For March of the Machine Set
4/20/23 March of the Machine Open All Packs option bugged... had 4 MOM packs and used the OPEN ALL button. Received 1 rare + 1 mythic MOM cards, but 2 rare cards from sets outside of MOM. Hadn't looked at the packs I opened yesterday in detail to see if they, too were bugged, but as of today, this option is bugged. (Note, in the picture, yes, that is a golden pack below, but this was specifically from an open all button for the MOM set.)
2 votes -
Cuando doy al sitio para hacer barajas, me echa del juego
Cuando doy al apartado de Mazos me echa del juego.......no puedo hacerme mazos nuevos....
2 votes
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