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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1489 results found

  1. Mastery Pass Mythic Card Reward Missing

    I've purchased a mastery pass this time around and when i've reached level 39 to receive my mythic card reward all i saw was the uncommon "Cauldron Familiar", and im not sure if that was from the daily reward or not.
    Either way im unsure if i got the mythic card and if thats the case what can i do about it?
    thanks in advance

    20 votes

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  2. 19 votes

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  3. Alchemy: Phyrexia

    Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.

    19 votes

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  4. Mythic pack opening

    I just opened a Dominaria united Mythic pack and instead of receiving a mythic card I received a rare wildcard as my top prize, not a mythic card or even a mythic wildcard

    19 votes

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  5. Historic

    Please leave us an eternal play mode that is the same as paper mtg. I don't want alchemy in historic leave it alone or at least have a version of historic that uses alchemy and one that does not.

    19 votes

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  6. Mastery XP Card Rewards Not Being Received

    After completing level 80 of the most recent mastery tree (D&D Mastery), I did not receive the Mythic Card reward, and have not received any of the uncommon card rewards since. (I am now on level 94 of the mastery tree.) There doesn't appear to be an issue with the XP wheels themselves. I am granted the correct amount of points, and it does roll over to the next mastery tree level, but without releasing card rewards. Please help!

    19 votes

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  7. aquired cards from packs not showing up in my collection

    I have cards not showing up in my collection that I aquired from opening packs. My most recent is Doom Blade.

    19 votes

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  8. Product Suggestion

    Im getting tired of having to buy single packs with coins. I would like a way to buy multiple pack at once with coins.

    19 votes

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  9. Non Standard Tutorial Cards In Standard Ranked

    I have played at least three ranked standard games today where at non standard cards were played. Once was the card Murder and the other two times it was Unsummon. If you go into deck builder and select standard for your deck and for the card search these two will not appear. Yet somehow cards that aren't standard and are tutorial cards are able to be played in standard ranked. This is completely unacceptable and you all need to fix this. In my eyes and in many others this is blatant cheating. These people who are doing this know exactly…

    19 votes

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  10. Colour Challenge Decks not Unlocking - Last round also not with Colour Deck

    Colour Challenges are not unlocking any of the decks upon completion.

    Also the final stage for every colour challenge doesn't happen with that deck but instead asks me to choose another random deck.

    I have been playing since the first Beta o I suspect this is related to my account not being reset properly.

    I can't get any of the new deck unlocks for any colour challenge.

    19 votes

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  11. Can’t access lands in deckbuilder

    I am unable to access my lands in deckbuilder after the addition of the new battles card type. I highlight the lands in the Home Screen of deckbuilder and it automatically highlights the battles card type in filters. There is also no option to pull up lands via the filters page in deckbuilder. I am unable to build new decks now as I have no access to lands in my library. Hopefully this gets patched soon.

    18 votes

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  12. Uncommon card rewards after 80lvl

    Good day! Mastery pass levels above 80 are not yielding the Uncommon card rewards. Please fix.

    18 votes

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  13. 18 votes

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  14. mythic reward card mastery pass missing

    Hello, I just bought the mastery pass for this season and I should of had 2 mythic card from buying the mastery pass( im currently level 15) and i didnt receive the mythic card reward for level 8 and level 11.

    Please help

    18 votes

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  15. Historic Tournament Match - Direct Challenge Deleting the Bo3 cards of the SIdeboard

    A friend and I were playing Historic Tournament DCs and the client deleted the part of the sideboard that was marked as Bo3 in the Builder. They did not appear at sideboarding in the match and they were deleted afterwards from the decks in the builder. We tested this several times, and it always happened; however this didn't happen in regular direct challenge, just in tournament mode.

    18 votes

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  16. Bug

    There is no way to select lands in deck building anymore

    17 votes

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  17. Ban Golos in Historic Brawl

    With Golos now even banned in Commander!!! it shows that he is cleary to strong and no fun.
    When he is banned in Commander where the powerlevel is so much higher, isnt there a good point of finaly ban him in historic brawl too ?
    As Historic Brawl in Arena has no ladder, its basicly a "fun" mode to play so one commander where the best way is to "leave" should not exist.

    17 votes

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  18. Prerelease packs missing

    The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.

    16 votes

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  19. Missing starter decks

    I am currently missing several of the dual-color starter decks. Could someone in support please restore the missing decks?

    16 votes

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  20. no rewards granted for mastery tree level 70

    current mastery tree not givng rewards at level 70 and current 01/12/23

    16 votes

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