MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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753 results found
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missing mythic wildcards
I had 6 rare wildcards and 2 mythic wildcards, when I crafted 2 rare cards I also lost the 2 mythic wildcards
19 votes -
Uncommon card rewards after 80lvl
Good day! Mastery pass levels above 80 are not yielding the Uncommon card rewards. Please fix.
18 votes -
18 votes
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Waiting for the Server for modify a deck
When I select a specific deck to modify it, Arena is stuck on "Waiting for the Server". This does not happen with other decks.
The list of the deck is attached.17 votes -
Sideboard not showing
Sideboard isn't showing during construction. Can't really play constructed until this gets fixed.
17 votes -
Best-of-3 incomplete sideboard in deck overview
Since the last update, the sideboard in the deck overview is not fully visible.
17 votes -
Non standard legal cards in golden packs
I just opened 10 golden packs which I just got from buying WOE packs. When I opened them I got LTR cards, which absolutely shouldn't be there, since golden packs are only supposed to contain standard legal cards, and LTR cards are not. I would like to have my golden packs refunded and for them to only give me standard legal cards
17 votes -
Direct Play Bo3 does not allow 15 sideboard cards
If you try to play a "Direct Game" deck with your friends, you are only allowed to have 7 cards in your sideboard, meanwhile if you play "Direct Game Rebalanced" you can have 15 cards in your sideboard.
Is this intended by WotC? How is it that if you want to play Pauper with your friends you cannot play with 15 sideboard cards unless you play rebalanced cards? Feels really awkard tbf.
17 votes -
Mythic card reward not received
I did not receive two mythic card rewards on my mastery track. I checked my collection to see if I received a card since I did not get a reward animation and there was no evidence of a new card. This happens way too much and needs to be fixed.
17 votes -
Ban Golos in Historic Brawl
With Golos now even banned in Commander!!! it shows that he is cleary to strong and no fun.
When he is banned in Commander where the powerlevel is so much higher, isnt there a good point of finaly ban him in historic brawl too ?
As Historic Brawl in Arena has no ladder, its basicly a "fun" mode to play so one commander where the best way is to "leave" should not exist.17 votes -
"Waiting for Server" when trying to open/edit decks.
After patching I could no longer edit 2 mono black vampire decks (one explorer one historic) as it would go into "waiting for server". I needed to rebuild them from scratch for it to edit them again. I also imported a UB lurrus deck and get "waiting for server" when attempting to edit. Seems random but both decks have black in them.
16 votes -
Missing dual-color starter decks
I am missing all of my dual color decks except red/white after the update 7/19/23.
16 votes -
Prerelease packs missing
The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.
16 votes -
Brawl
Inconsistencies with the Brawl format.
Hello everyone, my name is Onnik Islikaplan, and I’m an aspiring content creature. Specifically, my category of content is Tournament Organizer. I’ve been organizing a few tournaments within a Facebook group, and all of the matches are played on Arena. Currently, my next tournament is for the format of Historic Brawl.
At least, that’s what I’d like to call it. Unfortunately, myself and all 90 of my participants have been experiencing several complications when it comes to practicing for the tournament. The way the tournament will be run is by Direct Challenging each other, but…
16 votes -
ICR rewards from Mastery Pass not received
I am currently not receiving ICR rewards from the Mastery Pass or at least they do not pop up and are not shown as NEW in the collection.
I am currently Level 20 at the MID Pass and should have received 2 Uncommon and 2 Mythic ICRs.16 votes -
Packs not visible during draft
During Zendikar Rising traditional draft, the pack contents were not visible for approximately 30% of packs. After returning to the home screen, and then resuming the draft, the cards would appear about 10% of the time.
16 votes -
wasted wild cards
i used 3 mythic wild cards and a rare but it didn't craft the cards
16 votes -
Blinkmoth Nexus is no longer legal in Historic or Historic Brawl.
Blinkmoth Nexus is no longer legal in Historic or Historic Brawl.
15 votes -
Every earned/ bought card is labeled as ‘first’
Every card that is added to my collection has the label ‘first’ attached to it although I alteady have several copies in my collection.
15 votes -
CARDS DISAPPEARED
Hi, after many months i'm back on this game and i've noticed that a lot of my old cards have been disappered! Anyone can tell me how its happened? Especially cards from my old control decks but in general i ve lost a lot of cards!!!
15 votes
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