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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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1303 results found

  1. Wylie Duke Cosmetic Issue

    I received a cosmetic for Wylie Duke, Atiin Hero. But, whenever I go to put on the cosmetic it does not appear and shows only its base version. I've seen other posts with this problem but I figured the more that post it hopefully the quicker it will be resolved. Wizard of the Coast, it's on you..

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  2. New Horizons 3 set not appearing in deck builder/collections.

    When trying to view the just released New Horizons 3 set, the option does not exist. This happens when in settings view for "Collection" and the deck builder.

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  3. Vault progression probably broken

    Hello,
    In the past weeks I have bought quite a lot of Outlaws of Thunder Junction packs and my vault progression has moved only once. Moreover, I'm quite sure after one pack it changed the progress to 28.4% but the other day it went back to 28.2%. Please, can you verify it is not broken on my account? Thanks a lot.
    Best regards.

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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues