MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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705 results found
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Ban joker not all received
With 5 "Jegantha, the wellspring" in my collection, i should have received 4 rare joker with the ban... but i received only 1 rare joker !!!
I don't remind Jegantha having ever been banned before so it should not be this problem. My guess is that only the most recent edition has been taken into account instead of all edition owned. (4 of my Jegantha comes from ikoria)1 vote -
account problem
Hello,
I have a problem with my wizard MTGA magic account.
Currently on my account annoraxst@gmail.com or my speudo: Vidarlesage#96228.When I convert cards, they appear but are neither added nor counted in the corresponding collection so my account does not evolve as before.
What's wrong? Please look at how I can get the right count in my collections or sets?
Thank you
Sincerely1 vote -
Missing at least two Card Styles
Two of my Mabel card style are missing from my account. What else is missing? Why was it removed from my account to begin with? Can you give it back?
I'm sooooo **** mad right now!1 vote -
Exporting Feature
It would be great if there was an option to export decks as .dec files to import in Decked Builder. I was looking for an app that can take just the text for exports that are currently available to then convert to .dec via text-based lists, but couldn't find anything. For now, I'll will just manually add my cards one by one. My cards are all digital.
1 vote -
.dec
It would be great if there was an option to export decks as .dec files to import in Decked Builder. I was looking for an app that can take just the text for exports that are currently available to then convert to .dec via text-based lists, but couldn't find anything. For now, I'll will just manually add my cards one by one. My cards are all digital.
1 vote -
Tags to group and filter cards in order to make deckbuilding easier
Hey there, my name is Rafael and i'm currently studying product design.
I love Magic but i have a pain point at arena - the deckbuilding takes a lot of time because of the huge amount of cards.
I've always wanted a way to custom filter my cards as the function that i use them in the deck, such as "spot removal", "card draw", "ramp" and so on.
So, i developed this flow to show what i think that could work.
I believe that we're going to be able to save a lot of time by doing that, since many…
4 votes -
Every booster should have a code for arena
Every single physical booster pack should contain a code for arena to give the same pack there. I really only play arena but it’s so incredibly infilling to open a digital pack and I would love to buy more physical ones but I only play arena. I know you want to double dip and make people buy both but I imagine there are a lot of people who would buy more if we got the codes. Right now I don’t like to buy either.
4 votes -
Card Style Disappeared, Had to Recraft
I noticed recently that some of my favorite card styles reverted back to default and have gone missing altogether. I have no hard evidence to prove that I had a specific card style, but perhaps this can be checked somewhere in my account/game records; either way, I went ahead and repurchased many card styles which I swear I had already previously owned. One example is the card God-Pharaoh's Gift, this is one of my all-time favorite cards as I used the deck in a GP many years ago; I have this deck in Arena and of course had to get…
4 votes -
can't edit deck
after the last update, when I try to edit a deck, the wheel just spins saying "waiting for server" and the program freezes without opening my deck
6 votes -
mana flood and mana *****
Today I lost about 20 games because of the mana flood, because the algorithm that works is very good and I quote the email sent by the bot automatically "I assure you that these algorithms, including mathcmaking, shuffling, coin toss, and more have been well tested", It's interesting that he has mana flooded in 4 games in a row with a 22-land deck where the first 13 cards were lands and 4 spells in number.
If we talk about the mana ***** it's better that we leave it alone, like when today for 3 times I had to play with…7 votes -
Goblin Bombardment Bug
The Goblin Bombardment enchantment is counting the cat tokens and it shouldn't. I've seen where there's a card that counts all creatures as all types. But this past game I played on ranked, the guy didn't have anything like that, yet he could sacrifice the cats and do 1 damage to my creatures and won the game.
2 votes -
Verrechnung Booster / alle Karten dieses Sets erhalten
Nach dem Kauf neuer Booster erhalte ich statt rarer Karten nur noch Gems.
Allerdings habe ich bei weitem nicht alle raren Karten aus Foundation gesammelt. Von einigen Karten habe ich sogar noch gar keine Exemplare.Ich habe nun mindestens 5 Booster gekauft/erhalten ohne eine neue rare zu erhalten. Ärgerlich!
Die Ergänzung des Sets würde also nur über wildcards funktionieren.
1 vote -
Insidious roots
Insidious roots apparently gives haste. Tokens created tapped immediately. Also somehow opponent was able to tap other nontoken creatures immediately as well ( the green 2 drop that exiles from graveyard when tapped
8 votes -
12 prototype card styles of retro artifacts disappeared from the collection
Months ago,after the display system of card styles was changed, 12 retro artifact styles I bought from the store bundles disappeared and I am still waiting for the issue to be fixed. Those card styles are:
Ornithopter
Soul-guide lantern
Ichor wellspring
Key to the city
Mastermind tome
Foundry inspector
Inspiring statuary
Scrap trawler
Aetherflux reservoir
Mystic forge
Self-assembler
Platinum angelWhen I bought the styles from the bundles of the brother's war they had a 50% discount, and for the 12 styles I spent 17000 gold, in total, so I am asking for you to fix the issue and give…
6 votes -
Can’t move cards in deck builder
Since Bloomburrow release when I go into deck builder and create/edit a deck, I can’t navigate my deck up or down. I can add or remove cards, but only can manipulate cards in my deck if they’re at the top.
If I add a land it does shift to the bottom of my deck, but I can’t move it up again. So, I can only see the top or bottom of my deck.
I play on an iPad.
3 votes -
Deck Builder Doesn't Allow Card Incrementation
The deck builder doesn't allow cards to be incremented.
When selecting a card in the deck builder, a plus and minus icon shows up. Usually, if you have less then the maximum number of the card in your deck, you can press the plus button, and it will add a copy of the card to your deck. However, currently that icon does not work.
Steps to Replicate:
1. Log into Arena, and select the Decks tab
2. Select the + icon to create a new deck
3. Select any card in your collection to add it to your deck. Add…2 votes -
Starter Decks Not Showing
Returning player after 3 years. I redid tutorial and I can't access any of the mono-colored starter decks.
Did the Starter Deck Duels and cannot unlock any of the dual colored starter decks.
4 votes -
Ajani, Nacatl Pariah can't be played in a white brawl deck
Ajani, Nacatl Pariah can't be played in a white brawl deck. It doesn't show up in the search when you have don't have a white/red commander despite being mono white
2 votes -
Increase deck limit
Increase deck limit from 100 to a higher number so we can have more decks avaliable to us before having to remove some.
6 votes -
Sideboard Negate Bug
So as we all know, Negate is a very powerful sideboard option against control decks.
However, this might be a few too many.
It's a strictly visual bug that I've been able to replicate with specifically Negate, moving it in and out of the seven Bo1 sideboard slots makes it look like I've filled my sideboard with an illegal number of copies.
Using Windows to do this, and while it still says the sideboard is 15 total cards, it certainly looks like I've been Farewelled one too many times.
4 votes
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