MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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856 results found
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Duplicate protection
Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR collection but when I am opening packs I'm getting only gems.
Please help
8 votes -
Prerelease packs missing
The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.
20 votes -
Mythic pack, Rare Wildcard
I bought a mythic pack for MOM, and receive a Rare wildcard. That's what is called in the conman business 'a rip-off'AndroidPaid for a mythic pack, got a Rare wildcard instead of a mythic card/wildcardI expected a mythic cardScreenshot added
39 votes -
Vito and exquisite blood automatic win
If you combine Vito, Thorn of the Dusk ROse and exquisite blood you automatically win the game. You have to cause damage once to your opponent and the damage and life gain counters of each card bounce of each other, meaning you automatically win the game.
This needs to be fixed now
10 votes -
82 votes
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Make the match making system random
You guys need to Make the algorithm random, don’t just pair our decks, with perfect counters 60% of the time. What’s the point of brewing decks, if it’s just going to be shot down. Decks that work on table top, do not work in arena. I would imagine you would want your digital game to reflect the real game. There is no incentive to be creative, it’s just copy pasta a deck of the current meta with no thought to creating something original, because the match maker is going to shut it down, not to mention the mathematically improbably deck…
10 votes -
The problem with Exquisite Blood
Hello Wizards team,
I play a lot of historic and I've run into players who use the Exquisite Blood Enchantment. This card seems like it was written in a short sighted way. There are several vampires that create an infinite loop with this card which turns into an extremely easy/lazy win condition. By playing this 3 mama cost card, a 3 mama cost vampire, and gaining a single life you can win the game. It feels out of place with your usually well thought out card writing. Seems like the kind of card that could use a ban to maintain…
11 votes -
Alchemy: Phyrexia
Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.
24 votes -
White Sideboard Menu
Sideboard Menu is white, cant read numbers and land card names
18 votes -
No mythic card reward mastery pass
I've won the mastery pass mythic card reward but i've recieved an uncommon reward (groom's finery). Here is the log. Can I have a Mythic reward please?
20 votes -
Uncommon card rewards after 80lvl
Good day! Mastery pass levels above 80 are not yielding the Uncommon card rewards. Please fix.
20 votes -
style ornithopter
Ornithopter and Aetherflux Reservoir Card Styles missing.
I completed the Urza's event for the Brother's War brawl and bought the Aetherflux Reservoir card style, but neither appears in the list of styles to select when I go to customize them. What do I do?
Very frustrating given I just spent a lot of gold on the Aetherflux Reservoir style...
10 votes -
wastes
When wastes are included in a deck there is a server error preventing it from saving. Both regular and full art wastes have this issue.
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Magic The Gathering Arena 2022.12.16 - 11.54.09.02.DVR.mp4 44424 KB -
bug2.png 1152 KB -
bug.png 652 KB -
500years.png 1229 KB -
2022-12-14 19-21-58.mp4 6962 KB -
Screenshot_20221214-112136_Magic.jpg 379 KB -
Screenshot (190).png 877 KB -
Screenshot (191).png 602 KB -
Network Error Wastes.png 943 KB -
IMG_1279.jpg 1112 KB
375 votes -
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network error when creating
network error when creating a new deck in historic brawl when using colorless basic lands wastes
66 votes -
Direct Play Bo3 does not allow 15 sideboard cards
If you try to play a "Direct Game" deck with your friends, you are only allowed to have 7 cards in your sideboard, meanwhile if you play "Direct Game Rebalanced" you can have 15 cards in your sideboard.
Is this intended by WotC? How is it that if you want to play Pauper with your friends you cannot play with 15 sideboard cards unless you play rebalanced cards? Feels really awkard tbf.
26 votes -
Deck Shows Incorrect Wildcards Required
I have imported a deck called "Mono Black Mid" which I want to complete construction of with Wildcards.
The deck itself is "highlighted" with the coloured Lotus which indicates it should be able to be constructed. In addition, hovering over the deck indicates the following Wildcards are needed to complete the deck : -
* Common 1 (I have 49)
* Uncommon 8 (I have 56)
* Rare 15 (I have 25)
* Mythic 11 (I have 11)Every time I try to construct this deck I get an error message "Not Enough Wildcards - You don't have enough wildcards…
10 votes -
mythic reward card mastery pass missing
Hello, I just bought the mastery pass for this season and I should of had 2 mythic card from buying the mastery pass( im currently level 15) and i didnt receive the mythic card reward for level 8 and level 11.
Please help
36 votes -
Missing card text and numbers
PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.
40 votes -
Received 20 gems in rare slot of Theros pack despite NOT having all of the rares from that set.
I just finished a Theros Beyond Death booster draft event. I went back to the main screen, clicked "Packs" and opened my prize packs (one at a time). One of the packs (I believe it was the third one) gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares, I'm still missing about 70 rares to complete my playset. I feel like a kinda got screwed out of the contents of that pack, since I didn't get a rare after…
9 votes -
Wrong pet showing
If I choose the Peaceful Pup pet for a deck (using the deck editing tool, since Pup is not my Default Pet) the game will actually show Hunter's Hound instead of what I chose.
14 votes
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