MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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249 results found
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Waiting for Server Response” Causing Lost Draft Picks
Hello,
I am contacting you again because I keep experiencing the same issue and I still have not received any response to my previous report.
During my draft, I was disconnected and stuck on the “Waiting for Server Response” screen for several minutes. Because of this issue, I lost at least 8 draft picks and the draft became impossible to continue correctly.
This has been happening repeatedly lately, and I have video recordings showing the problem every time it occurs. I create Magic content, so I have clear evidence of these disconnects and server issues.
I find this situation unacceptable,…
2 votes -
Drafting screen bugs out
Howdy, I recently noticed when I was drafting on Arena on Android phone that when you hold press certain area of the screen and the game sort of things that's in some completely different screen with different music. I am no longer able to continue the draft while it's transparent on the screen.
I had to reboot the game and lost 5 pickups of cards.
Eero
1 vote -
Error on Traditional Standard Event
After winning my 3rd/4th win in the Standard Metagame Challenge, I was forced to claim reward and exit the event
1 vote -
Momir emblem bug
During Momir the emblem can bug out and copy an x creature on the battlefield. During my Momir game my opponent played a 6 drop rakdos and passed to me, when I used the emblem it targeted rakdos and made a copy instead of a random one
1 vote -
Jump In - Let us play more games
The number of games allowed in Jump-in is far too low. I've had situations where my opponent concedes for whatever reason before anyone plays a card. Then you win the next game and it means practically you've only played a single game.
Please make it like final fantasy, or just increase the number of wins/losses
1 vote -
Savage Lands Marvel Jump In packet not marked as collected
When selecting packets for the Marvel Jump In event, the Savage Lands packet is not marked as collected. This is in spite of the fact that I have selected the pack twice before, including the run directly before this one.
Steps: select Savage Lands pack, complete run, start another run. Doesn't seem to matter if it its the first or second pack.
Experienced result: Savage Lands is not marked as collected (no check mark next to the signature card)
Expected result: The pack should have a check mark next to its signature card.
Platform: PC
Not a game breaking bug,…
1 vote -
Mastery Pass Orbs exchange
I am not a big fan of what the mastery pass offers for designs and card art. I'd rather exchange it for Previous Emotes or Avatars from earlier mastery sets I came too late for, Gold, Card Craftables of Rare or Mythic Rare, Gems, Mastery XP, Packs from older sets I don't have, or just straight up cards. Sometimes its the art, sometimes its context, sometimes its just dumb looking and I'd rather have some way to get my money's worth than to settle on whatever the company thinks I should be wanting. It doesn't seem desirable to keep paying…
1 vote -
I had just won my second match of Marvel Jump-In and it gave the rewards but then resigned my run.
I had just won my second match of Marvel Jump-In and when i claimed the rewards with the claim button it resigned my run.
1 vote -
Game Crash During Deck building
I was building my deck after drafting it, when I added a basic swamp to the list and suddenly the pointer started loading (rainbow circle) and the game stopped working completely. I can't even open the “report a bug”. If I reopen the game the same thing happens again, I'm sad that I cannot play the deck that I built now.
3 votes -
NEW EVENT FORMAT
Host events on Magic Arena using the PRADISAN format, which allows players to use 60-card decks containing only common and uncommon cards from the current set (currently, only common and uncommon Marvel cards). Tournaments have already been held on Melee, and the format is gaining popularity.
1 vote -
Draft Bug – Unable to Make Picks During Marvel Super Heroes Draft
Hello,
I would like to report a bug that occurred during a Marvel Super Heroes Draft on MTG Arena.
During the draft, I was unable to make my last pick of Pack 1. The timer expired, but no card was automatically selected for me.
After that, when Pack 2 started, I was also unable to make Pick 1. The draft interface appeared to be stuck, preventing me from selecting any card.
This issue significantly affected the draft and put me at a major disadvantage.
I would appreciate it if you could investigate the issue and, if possible, provide appropriate compensation.
…
1 vote -
Midweek MAgic EVents not getting me vanquish the week achievement progress
Vanquish the week achievement not recording MIdweek MAgic events
1 vote -
Vanquish the week achievement not recording MIdweek MAgic events
Vanquish the week achievement not recording Midweek Magic events
1 vote -
forced pick in draft
During a premier draft of the latest marvel set, during one of the later picks of pack 3, I was shown a pack with a card selected as automated pick. No matter what I did I couldn't change the highlighted card. Trying to double click or drag a different card to my deck did nothing. The timer still showed I had time. I didn't disconnect as the rest of the draft proceeded as normal.
1 vote -
Crowd of True Believers Removing Full Control
When attempting to attack with a Viv with a +1/+1 counter on it, I enacted Full Control during my first main phase. Upon attempting to tap Crowd of True Believers when Viv attacked alone to make it have 4 power in response to the trigger (and subsequently being able to draw a card), the Full Control vanished, and the ability did not go through. This would eventually cause a loss of game, as I needed the card in hand to protect a game-winning possible option from a HYDRA Infiltration, so this is definitely a problematic item during a Premier Draft…
1 vote -
Jump Into Marvel Super Heroes Stole my Gold
I started a Jump Into marvel Super Heroes event today (July 8) and selected two packets, Young Avengers then Boosted. After selecting the second pack, it pushed my bak to the event main screen with the optio nto "Choose Packets". I clicked on that. It took me to a screen that highlighted Young Avengers, but didn't show any other packs and the "Confirm Pick" button was grayed out.
1 vote -
Jump into marvel stuck
On IPad, after selecting both packs I was sent back to Home Screen. Going back into the event, I see ‘Select Packs” but no packs to select
1 vote -
Marvel
The jump start marvel is bugged again on iOS.
I was able to do one round beforehand thinking it was fix. However the same bug happed again when I try a new booster packs.
It keeps telling me to choose a new pack and whenever I try, it just brought me back to the start.1 vote -
Panther pounce did not work for defense against Flynn
I was playing Quick draft on my iPad and used panther pounce to defend against a flying creature but it did not work to block it even so my creature had flying. That made me loves the game
1 vote -
No non-UB/Marvel drafts available
On Arena, there are currently no non-UB format drafts available. In case its all Marvel.
Is this how it's going to be for the future?1 vote
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