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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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861 results found

  1. July 2024 Updating Starter Deck Duel decks

    The new updated Starter Decks have been a breath of fresh air. I've enjoyed playing with every deck, except for the Red/White Discovery deck. Every other deck has a reasonable mana curve of 1- and/or 2-drops, but the Discover deck only has two cards it will gladly play on turn 2, which puts this deck significantly behind in the game against every other deck.

    Whoever built this deck probably wanted to maximize the discover 3 mechanic, but failed to remember that the deck still needs a good curve to operate. The deck needs to tone down on some of the…

    1 vote

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  2. 25 votes

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    28 comments  ·  Events  ·  Admin →
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  3. terror of the peak add

    Terror of the peaks did not trigger when targeted by opponent removal each game.

    1 vote

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  4. vvvvvv

    Notice during a premier draft that a card in the last expansion has this text: vvvvvvvv

    2 votes

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  5. Please have support contact me

    I am very upset! I tried to log on this morning to play in day two of the event I qualified for, and it would not display an option for me to join. I have missed the tournament now and after spending lots of money on gems. I need this to be addressed.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  6. won the last game in the draft, but got 7-3 instead of 7-2

    I won the last game in the draft, but got 7-3 instead of 7-2.
    This bug happened last year in WOE, and wizard only fixed half of it. It used to became 6-3, and now it became 7-3 lol.

    1 vote

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  7. During the draft pick, the picked card follows the cursor

    title"ドラフトのピック中にピック済みのカードがカーソルを追跡してくる"

    During the Premier Draft Throne of Eldraine, the Merfolk Secretkeeper that I picked on the fourth pick started to follow the cursor after a while. I believe this happened near the end of the first pack.

    After that, switching screens or opening the Options did not resolve the issue, and eventually, a bug occurred where the draft screen would not end. The attached images are screenshots taken at that time.

    As you can see in the second and third images, the Merfolk continues to follow the cursor even when switching cards or opening the Options.

    As a note, I…

    1 vote

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  8. Bug QuickDraft "Outlaws of Thunder Junction"

    I encountered a bug with the "Conduit Pylons" card. I had two on the field and the mana needed to get them to give me 2 white colored mana. When I tried to manually tap the second "Conduit Pylons" to get the second white mana it did not add to the previous one leaving me with 1 white mana. This did not allow me to play the "Final Showdown" card and lose the game later. Unfortunately, I was unable to record this so I cannot attach any video.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  9. Bug on OUTJ draft

    There was a bug on my spree trigger. That lost me the game. Want a refund of gems

    1 vote

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  10. Connection and server instability - Lost a lot of coins and diamonds and didn't refunded

    I've created a lot of tickets reporting bugs during events and just received has solved but nothing was refunded. See the attached image about the tickets!
    My id piro#68252. And i see others bugs that are like or have some similarity with bugs i'd reported on tickets. I wanna all my 20000 coins and 2000 gems expended on that!

    1 vote

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  11. Arena Direct all weekend

    The new Arena Direct ending early Sunday morning (in North America) restricts access for many people, in particular observant Jews who cannot play for the first 3/4 of the event. The event should last 12 hours longer so that people can play on Sunday.

    1 vote

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  12. 報告しようとしたらマイページの編集画面に飛ばされて報告できません

    報告しようとしたらマイページの編集画面に飛ばされて報告できません

    1 vote

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  13. premier draft clicking bug

    After finishing my last draft i clicked the space on the draft screen and the game started a new draft using my draft token and this click wasn't even close to the buttons. I don't want to play this draft and I want my token back please.

    1 vote

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  14. Starter deck bug

    1) The 3 wins doesn't update after selecting a new deck
    2) I have won 3 times, however am unable to receive the new decks after being rotated.

    Please fix this

    16 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Wrong Lazav image in Jump-In Crimes deck

    The Crimes deck pick is showing Lazav, Wearer of Faces (MKM) card image instead of Lazav, Familiar Stranger (OTJ).

    2 votes

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  16. Kami of jealous thirst not triggering on multiple copies

    3 Kami’s on board, draw 3 cards.. can only trigger one Kami resulting in loss of draft

    1 vote

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  17. gold

    I didn't received the full amount of gold shown after completing an event. I was suppose to receive 2000, I got less than that (I think 1250 or something like that). This is the second time it happens to me. I am a new to the Arena so I thought that there was something I missed the first time.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  18. Two copies of a common showing up in one Outlaws of Thunder Junction draft pack

    During an Outlaws of Thunder Junction premier draft, early on in pack two there was a pack with two copies of Corrupted Conviction in it. Unless the pack collation is designed to replicate the possibility of a duplicate foil in packs of paper cards, that shouldn't occur on MTGA.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  19. Please let Devoid spells count toward "Cast X <color> spells" daily quests

    It is unreasonably slow to complete these quests requiring Blue/Green/Red spells using limited decks in Modern Horizons 3 since most of the cards in those colors have Devoid. Devoid spells don't count toward daily quests that want you to cast X spells of Y or Z color because they are technically colorless spells. Please make these daily quests consider the casting cost colors in addition to the color identity of the spell.

    1 vote

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  20. bug

    I couldn't cast k'rrik because it got stuck and then I ended up losing the draft match

    1 vote

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