Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


842 results found

  1. MDPV Monkey Dust ist in Deutschland online ohne Rezept

    MDPV Monkey Dust ist in Deutschland online ohne Rezept

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. BO1スタンダードイベントの強制終了と強制敗北

    PCでBO1スタンダードイベントをプレイ

    1勝1敗の三戦目
    勝負中にTOPに強制的に戻されてなぜか1敗判定
    1勝2敗
    腑に落ちず次のマッチ→勝利→なぜか勝ちと負け判定が両方つく
    2勝3敗でイベント終了

    ジェムを使ったイベントでこれが起こるのは流石にひどいと思います
    修正とジェムの補填をお願いします

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Incorrectly awarded match losses in WOE quick draft

    Playing quick draft WOE and was 1-1. While on game three, the server momentary cuts out, and goes back to the event screen with an additional match loss. Later, I won another game and when I loaded the event screen again it awarded me a loss instead.

    Playing on mac. I hope someone can help! I claimed the prize for the event without thinking but I should have been able to keep playing.

    The second loss was awarded very quickly considering usually the server will try to reconnect for some time before fully leaving the game.

    The third loss is…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. BONJOUR LES GENS

    IL FAUT ARRETER DE DONNER DE L'ARGENT A CETTE ENTREPRISE ET VOUS METTRE A SAVOIR JOUER ET SURTOUT DE VOUS RENDRE COMPTE QUE VOUS GAGNEZ DES PARTIES PARCE QUE VOUS DONNEZ DE L'ARGENT A CETTE ENTREPRISE ET QU'ELLE VOUS FAIT GAGNER PAR LE TIRAGE DES CARTES!!!!

    VOUS ARRIVEZ A PASSER LE SABLIER A REFLECHIR ALORS QUE LE JEUX VOUS SORT LES CARTES DANS L'ORDRE, VOUS NE SAVEZ PAS JOUER!!! VOUS GAGNEZ PARCE QUE VOUS REMPLISSEZ LES POCHES DE CETTE ENTREPRISE QUI VOUS ARNAQUE!!!
    ..
    ..
    REFLECHISSEZ UN PEU!!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Premier Draft Duskmourn

    I was playing the premier draft and had 2 loses. I went to match and it took too long so I canceled just as it said I was matched. It took me out of the lobby and I was able to match again. I won my next game and it recorded my win but also recorded that I now had 3 loses and made me claim my reward without being able to play on further

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Premier Draft Duslmourn

    I was playing the premier draft and had 2 loses. I went to match and it took too long so I canceled just as it said I was matched. It took me out of the lobby and I was able to match again. I won’t my next game and it recorded my win but also recorded that I now had 3 loses and made me claim my reward without being able to play on further

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Duskmourne not showing up in recent events

    Even when I have an active draft going in Duskmourne I can't access it through the Play button from the main screen of the UI. I have to go to Events, then filter to limited, then find the Premier Duskmourne Draft, click on that, then click Play.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Was disconnected from a game and couldn't go back

    I was disconnected mid game, and instantly got back to home screen. Could not join back the game, but was able to start a new game. However, after finishing the game with a win, I find that the win didnt count and my Standard Event streak is over. Find log files attached!

    Arena is farming my gems, this has to be addressed and stop!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Sudden loss in Quick Draft Mid-Game, Game log Error "Ability found on card is missing from the _abilities dictionary."

    While Playing in the duskmourn quick draft, I experienced a bug where, after doing damage to a player, the game declared a sudden loss for me. There are no card in play, or in the graveyard, that wouldve caused a loss. This was extremely frustrating as it was my third loss, and was close to winning the game as well.

    I've attached the game log. Right as my two attackers had dealt damage, and two Enduring Curiosities had gone onto my stack, the game declares a defeat.

    After combing the game log, I believe the error is on line 442101.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Game crash inside match

    I played duskmourn draft event and 15 minutes ago game crashed inside my match. I just saw "waiting for the server" and when I was returned to match it was freezing. Please return my resources!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. forced exit match

    Today I was doing the last match of a premium draft. I was one turn away from winning, but the client abruptly closed. When I re-accessed the client, it was like the match didn't exist. I was back to 6-2. Then I entered one more match but I lost. I think it's unfair and I should get the proper reward. I obviously don't have video proof for this since it was sudden.
    Username: parquettistapazzo#25918

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Momir: nothing happend when paring 18 mana

    While playing the Momir event I got lucky with a Vorinclex Voice of Hunger. I had 9 lands, so tapped them all and paid 18 many only to see that nothing happens. Probably because there are no cards with mana value 18. So I lost the game. Maybe include a small warning that this action would result in nothing.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Bug

    クイックドラフトの途中に、急に『サーバーの応答を待ってます』となりグルグル回ったまま動かせませんでした。ドラフト中なので急いでアプリ開き直しました。この対戦では勝ちましたが…私の方の電波の問題の場合ならすみません。サーバーの方の問題なら、そういう場合は引き分け試合になるように変更してはどうですか?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. server down

    server down issues are ruining drafts

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Mid-game thrown out of match, autoloss

    Again issue today where right st start if game, IOS arena client throws nack to main many screen and marks game as autoloss. Happened in historic event. Would appreciate 375gems back

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Draft game crush and are assing as loss

    During the Pioneer Masters draft on 08.01.2025 around 10 AM GMP+1 time 3 games in a row the client hangs with the massage "waiting for server" and all games are assigned as losses. This lead to the event finishing prematurely for me and me losing gems on it. I expect you to refund the entry fee

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Assigne lost in quick draft duskmourn

    in the event of “quick draft duskmourn” i was assigned an extra loss. at the moment i played 4 matches, with the result of 3w 1l.
    One of these matches ended unexpectedly and I was assigned both defeat and victory.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Pauper and Artisan formats

    Hello.
    Would it be possible to have more pauper and artisan formats?
    Like with each new set rolling in, a pauper or artisan event would be available for that set (or for couple latest sets).

    Not to mention I would really appreciate seeing those for all time, even as non-ranked plays.
    It's just fun to play those:)

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Queremos mais eventos Historic Pauper!

    Adoro jogar Magic, jogo quase todos os formatos, e um formato muito legal é o Historic Pauper, uma vez que ainda não existe um meta e podemos ficar quebrando a cabeça para construir um bom deck!
    Os eventos Historic Pauper sumiram, inclusive não é mais possível montar decks nesse formato pois esse formato sumiu do jogo também.
    Tenho centenas de Wild card comuns sobrando na minha conta e não tenho nada para usar elas.
    Por favor, voltem com o formato Historic Pauper!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I have not received the 61st Master Pass reward.

    I have not received the 61st Master Pass reward.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base