MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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908 results found
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draft loss
My Dominaria Draft united was ended unexpectedly because of bug. I had drafted the cards and was about to play the game but then it gifted me 1 pack and 50 gems. I had used a token.
7 votes -
Premium draft bug
Premium draft cancelled, need refund.
7 votes -
Alchemy DMU drafts down
I completed my first Alchemy DMU premier draft event this morning, then I closed the app on my PC.
The problem is when I open the Arena ap on my PC now, I am not able to join another ALCH DMU draft. There does not seem to be any option for joining any DMU drafts, nor are the DMU events listed at all when I click on the 'LIMITED' tab.
DMU limited events are down??7 votes -
Casting Epic Confrontation did not trigger an instant spell casting opportunity
I wanted to cast a spell called "Disfigure" before the sorcery spell "Epic Confrontation" resolved and the two target creatures fought. However, I was unable to cast the instant spell "Disfigure" and my creature died! I had the mana and after the fight I was able to destroy the enemy creature with Disfigure. My creature died though and I lost the game. Usually when I cast a fighting spell like Epic Confrontation, you can adjust creature stats using an instant spell but this time the two creatures just fought immediately without letting me debuff the enemy creature.
I am currently…
5 votes -
Draft Win Not Counted
Playing in a Premier Draft event, I won a match and it didn't count the win. The Victory screen displayed and the event win counter was still at 1 instead of moving to 2 wins.
Platform: Windows 10
Attaching game log and screenshot.48 votes -
Mastery pass reward bug
Mastery pass wildcards not received for Mastery Pass levels 85 and 90.
38 votes -
Game crash during attack phase
While play round 2 of traditionnal sealed DMU, my opponent timed out during his/ger attack without selecting a unit to boost the power of an attacking creature with enlist. The game was stuck with this creature glowing and tapping/untapping ceaselessly.
I got out and now I can't come back in, the game is still going on.6 votes -
Premier Draft Bug
I am stuck in the premier draft screen after my first pick. Waiting on other players to pass a pack past the time limit for passing a pack. When trying to go to menu, the game crashed with "waiting for server". After ending the game with "end task", and rejoining the draft I ended up with random picks. Please provide a refund. Thanks in advance.
15 votes -
Quick draft event bug
I can't acces to the Quick draft event on Arena. I've tried it on my phone (Android) and on my laptop (windows). It seems that there is a bug related to the last time I played a Quick draft. It appears 'Resume draft' but I can't acces to the Quick draft main page neither by 'Resume draft' or other way. What can I do?
6 votes -
Traditional Draft Should Affect Limited Rank
Currently, Traditional Draft does not affect a player's Limited Rank, only Quick Drafts and Premium Drafts. However, the newly introduced Play-In Points are only available for Limited players through Traditional Drafts. This presents a dilemma for players looking to pursue both Play-In points and raise their Rank.
Additionally, Best of 3 play is broadly considered to be more competitive than Best of 1. This makes the current practice of only allowing Best of 1 games to affect Limited Rank somewhat counterintuitive.
As such, I'd strongly suggest that the MTG Arena team change Traditional Draft to have an effect on a…
17 votes -
Draft stuck on "Waiting for other players to pass a draft pack..."
Have been stuck on Pack 1 Pick 8 for 20 minutes, still on "Waiting on other players to pass the draft pack..."
Presumably the draft is happening without me as the packs are moving their way around the group, but I haven't been able to pick a card for 20 minutes. I imagine soon it'll be done with the draft and I'll have a random collection of cards that were picked for me (and the 8 I did pick). Annoying as I was happy about how the draft was going so far...
Could I at least please have my draft…
58 votes -
Server loss connection
Server loss connection
I lost two Premier Draft games due to server connection issues and related bizarre visual bugs (see screenshot attached of me not being able to cast a spell while the time counter keeps going down).
I attached the logs of these games, and I would like to be refunded my Premier Draft entry.
10 votes -
Counted 2 loses when I only lost one
Game tells me i have lost 2 times already in arena premier draft when I played only 3 games and went 2/1. Have no idea what caused it, i just saw it. Might be cause i canceld queue 2 times before game 1 ? I will link screen + logs
6 votes -
Cannot complete color challenge
I can't complete the white color challenge, which I had started a few years ago on mobile.
11 votes -
rare in artisan event
Rare cards used by opponent in Midweek Magic: Artisan
8 votes -
MTGアリーナ 不正プログラム
MTGアリーナは運営によって不正操作されています。
特定のアカウントは１年以上狙い撃ちにされ、現実離れした引き運で
勝てる訳が無い状態まで追いやられます。
どのぐらい露骨な不正操作か分かりやすく数字で出しますが、
100試合やって、対戦相手の土地事故回数は「2」回、
こちらは土地26枚で「86回」でした。
信じられないかも知れませんが、本当です。
また、マッチングも操作されますので、やる価値がありません。
ゲーム開始時点で勝敗が決まっているのです。
このゲームが何のために存在しているのかすら疑問ですし、
サポートも運営同様、役立たずの無能です。
最近のウィザーズは本当に堕ちるところまで堕ちたと感じますが、
こんな詐欺まがいな事まで始めたらもう終わりです。
世界選手権等の配信されるゲームでドラマチックな引きを見せ、
いかにも魅力的に映るようにしたいのでしょうし、
課金の度合いで勝敗を決めて訴訟問題も回避したいのでしょう。
結果、MTGアリーナは絶対にやらない方が良いです。
一度不正操作されたら二度と元に戻りません。時間の無駄です。23 votes -
Alchemy Metagame Challenge Rewards
Hi, at aprox 9 pm, I finished a run in the alchemy meta challenge. My score was 4-1, so I clicked in claim prize and I received 5 kamigawa neo dinasty packs instead of the kamigawa alchemy packs I as supposed to receive. In the image of the event you can clearly see that the prizes are alchemy packs and not standard ones.
13 votes -
Client Crashed / Wouldn't Rejoin Match
Client crashed mid-game in a premier draft event. Restarted the client, it booted up, and then was stuck on the "Waiting for Opponent" screen for 5 minutes before having to quit and restart the client only to receive a game loss.
8 votes -
missing mastery pass mythic card reward streets of new capenna
For the past several levels of the Streets of New Capenna mastery pass the mythic card rewards are not showing up for me. I am not getting them. I have lost out on at least 4 mythic cards because of this.
9 votes -
Daily rewards not showing progress
After playing a direct challenge with ppl in my friends list, the daily rewards no longer show progress.
15 votes
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