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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1617 results found

  1. Lavaspur Boots "Pinned" to Creature after being removed from field

    Multiple times throughout my OTJ draft, my Lavaspur boots became "pinned" to the creature it was equipped to and would not separate itself. At one point I tried to bounce the boots and my opponent's creature with This Town Ain't Big Enough; the creature left the field and the boots changed to how it would look in my hand, but stayed ON the creature without the ability to move or cast it (pic: LsB1). The second instance, the creature left the battlefield, and the boots went with it (pic LsB2).

    1 vote

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  2. Didn't receive ICR at daily wins

    Hi,
    I didn't receive my ICR for a daily win yesterday (07/30, I think it was at win 7/15 ) on mobile and it happened again today (07/31) at win 9/15 on PC. I received the 25 xp but not the ICR in both cases.
    Attached is the log for today.

    8 votes

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  3. Draft perso per colpa di un errore di connesione

    ho perso il draft con il token della maestria per colpa di un errore di connessione e crash del gioco. non posso allegare il log per via della raccolta dei dati, fatta INCONSAPEVOLMENTE dato che il pulsante che ho premuto non contiene TESTO. allego screen.

    1 vote

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  4. Constructed Rank Increased

    STEP: Play Historic Rank
    Platform: Android 14

    Win Historic Bo1 rank
    Note: Increases as though Bo3

    1 vote

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  5. BUG: Brought back to event page after every match

    1. How the bug happens: opening the app through a notification for an event. Happened before Outlaws came out, and still does.

    2. Platform: Android, mobile.

    3. Expectations: When I finish a match of ranked, or even unranked, I get brought back right to the page where I can play again in one click

    4. Results: Upon finishing a match, I am brought back the the specific event play area which the notification first brought me. (See screenshot for today's culprit)

    5. Picture ex.: See attached:

    6. Workaround: If I completely close the app, and remove it from the background (swiping it away in the recent…

    1 vote

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  6. Out of breath & out of time

    I held up two blue for out of breath with hidden cataract and promising vein while forgotten monument was on the field. I was at 2 life. when my opponent cast a creature spell I could not target the creature with my out of breath costing me the match.

    1 vote

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  7. Unjustified loss

    Hi!
    I report a bug where I started a premier draft, completed the draft, launched the first game after deck building and got stuck waiting for my opponent. I was annonced on the draw and given no choice to mulligan or keep. The time of my opponent expired and there was a bug where the countdown (around the player character face) never completed. After 5s of this, a second window of MTGA opened beyong mine and annonced my a loss. I couldn't do anything and never had control.
    Have a nice day !
    -V

    1 vote

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  8. colour challenge

    Hi, the game is asking me to finish the colour challenge but I did it already, please check screenshots.
    Thanks!

    16 votes

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    6 comments  ·  Events  ·  Admin →
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  9. Possible Exploit

    It could be nothing but it was weird timing. I was about to win the game and the other player timed out and caused the results of the event to not be logged?

    1 vote

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  10. weekly xp award not rewarded

    I won several matches in explorer ranked today and both Daily and Weekly XP reward are not applied. Log attached

    8 votes

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  11. ミッドウィークマジック グラディエーター でデッキがつくれない

    説明には、デッキをつくってというけど、
    出来上がったデッキしか選択肢がないようす。

    1 vote

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  12. Starter Deck Dual and Formats- Bug

    I have completed all the deck challenges in the MTG ARENA Starter Deck Duel, but after the recent update this tutorial is stuck in the "resume" status on my home screen. There is nothing to resume, because the whole challenge is completed (already have all 10 decks), and therefore this flag will not clear.
    In addition, I am not being able to access the others events and/or formats to play, like historic, draft, etc.
    Sincerely

    6 votes

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  13. Convoke Bug

    I was playing a premier draft and even though I had the creatures to cast a convoke spell (aerial boost), arena skipped my opportunity to cast it as I was blocking with my creatures. This caused me to lose a creature and most likely the game.

    I blocked with two creatures on the battlefield, Kithkin Billyrider and Progenitor Exarch with the intention on casting aerial boost on the Billyrider. Arena skipped my turn to cast a spell before damage resolved.

    11 votes

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    2 comments  ·  Events  ·  Admin →
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  14. Quest no reward

    Hello I did receive my quest reward it just seemed to skip to the next node with no reward given

    9 votes

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  15. Not Receiving Mastery Experience since the last update

    Not Receiving Mastery Experience from Daily or Weekly quest.
    I have 9 wins on both but have only received 275XP and that was from another quest not from these.

    9 votes

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  16. スターターデッキ戦にて、選んだデッキで勝利してもデッキが手に入らない

    スターターデッキ戦にて、選んだデッキで勝利してもデッキが手に入らないようです。

    また、スターターデッキの一つ「ファイレクシアの軍団」で勝利していないにもかかわらず、なぜか一つだけ獲得できている状態になっているため、入手の処理がおかしいように見受けられます。

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  17. No Brothers War Quickdraft 7/11

    Where is the Brothers War Quickdraft that is supposed to start on 7/11. It is no in game.

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  18. Not recieving XP for the daily and weekly wins

    1. Win a match .
    2. PC
    3. Not recieving XP for a lot of wins
    4. Recieve the XP for each win
    12 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Quest completion bug

    Received Cast 20 black or green spells this morning. Quest progress is stuck at 19, but when I cast a green spell in game I get awarded the quest reward and can repeat the process.

    11 votes

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  20. Rosie Cotton Bug

    I had rosie cotton in play and had an army token come into play but for some reason she didn't trigger. Losing out on this +1+1 counter ended up costing me

    6 votes

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