MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1617 results found
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MTGアリーナ 不正プログラム
MTGアリーナは運営によって不正操作されています。
特定のアカウントは１年以上狙い撃ちにされ、現実離れした引き運で
勝てる訳が無い状態まで追いやられます。
どのぐらい露骨な不正操作か分かりやすく数字で出しますが、
100試合やって、対戦相手の土地事故回数は「2」回、
こちらは土地26枚で「86回」でした。
信じられないかも知れませんが、本当です。
また、マッチングも操作されますので、やる価値がありません。
ゲーム開始時点で勝敗が決まっているのです。
このゲームが何のために存在しているのかすら疑問ですし、
サポートも運営同様、役立たずの無能です。
最近のウィザーズは本当に堕ちるところまで堕ちたと感じますが、
こんな詐欺まがいな事まで始めたらもう終わりです。
世界選手権等の配信されるゲームでドラマチックな引きを見せ、
いかにも魅力的に映るようにしたいのでしょうし、
課金の度合いで勝敗を決めて訴訟問題も回避したいのでしょう。
結果、MTGアリーナは絶対にやらない方が良いです。
一度不正操作されたら二度と元に戻りません。時間の無駄です。24 votes -
Counted 2 loses when I only lost one
Game tells me i have lost 2 times already in arena premier draft when I played only 3 games and went 2/1. Have no idea what caused it, i just saw it. Might be cause i canceld queue 2 times before game 1 ? I will link screen + logs
6 votes -
Victory reported as a loss
Victory..then given a Loss
9 votes -
Cannot complete color challenge
I can't complete the white color challenge, which I had started a few years ago on mobile.
11 votes -
Client Crashed / Wouldn't Rejoin Match
Client crashed mid-game in a premier draft event. Restarted the client, it booted up, and then was stuck on the "Waiting for Opponent" screen for 5 minutes before having to quit and restart the client only to receive a game loss.
9 votes -
rare in artisan event
Rare cards used by opponent in Midweek Magic: Artisan
8 votes -
Alchemy Metagame Challenge Rewards
Hi, at aprox 9 pm, I finished a run in the alchemy meta challenge. My score was 4-1, so I clicked in claim prize and I received 5 kamigawa neo dinasty packs instead of the kamigawa alchemy packs I as supposed to receive. In the image of the event you can clearly see that the prizes are alchemy packs and not standard ones.
13 votes -
missing mastery pass mythic card reward streets of new capenna
For the past several levels of the Streets of New Capenna mastery pass the mythic card rewards are not showing up for me. I am not getting them. I have lost out on at least 4 mythic cards because of this.
9 votes -
Daily rewards not showing progress
After playing a direct challenge with ppl in my friends list, the daily rewards no longer show progress.
15 votes -
Wins not counting
Wins not counting in draft event. Similarly wins not triggering rank improvement. Went 7-2 in event, see logs or can link my 17lands or untapp.gg info
1. Just updated, was working before update
2.PC
3. See above43 votes -
Client keeps disconnecting
The client crashed 2 times durenig the draft phase, then it kept crashing till it conceded the 1st game.
5 votes -
premier draft froze after making pick
During a premier draft, I made a pick, the card disappeared, and it said "waiting for other players to pick" even though I had a stack of packs in my queue. I had to exit the game and restart, missing at least a pick, maybe 2. Log attached. I would like a gem refund.
11 votes -
Join event
Unable to join any event or queue for matches. After purchasing Sealed Event entry, cannot play in Event or que for any non-event matches
14 votes -
frozen draft
Client frozen during ranked draft.
Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.
12 votes -
プレミアドラフトで対戦中にフリーズ
プレミアドラフト対戦中にフリーズしました。
再起動したところ敗戦になりました。
対応おねがいします。8 votes -
Jump In! Event New First Packet Issue
The latest patch appears to have reset the Jump In event packet history such that I'm not seeing new packets I've never selected before as advertised. I've wasted several entry fees by now testing this and trying to find new packets to little avail. Only once in ~4-5 events has there been a new packet available in the first selection.
There's a similar bug with ICR novelty being reset, so there's a "New" flare even if I have 4 of them already.
21 votes -
Draft Froze and Autopicked cards
Traditional Draft Neon Dynasty. Draft Froze less than halfway through. Reloaded and it had autopicked all the rest of my cards for me. I would like to request a refund of my draft. The deck I ended with is trash.
21 votes -
Mastery pass missing rewards
I didnt receive some rewards from Mastery Pass, 2 wildcard mythic from level 76 and level 80
62 votes -
Alchemy decks are invalid in Bot Match
New Alchemy deck with new Omnath and Goldspan. Go to a bot match to try it out, deck is invalid. Mouse over deck, says "invalid cards: 0"
Unable to play the deck against Sparky.29 votes -
Jump In event "Add to Decks" button doesn't work
After selecting the packs for the Jump In event, i pushed the "Add to Decks" button. Usually it brings up a notification saying that the deck was added successfully. however since the 10/02/22 update, pushing that button does nothing.
18 votes
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