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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2456 results found

  1. Unable to add to decks

    I'm currently unable to "add to decks" from Premier draft events.

    In Premier draft neon dynasty, click "add to decks" to save my draft deck and nothing happens.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  2. 2 votes

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    1 comment  ·  Events  ·  Admin →
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  3. Loss recorded after logging out.

    I logged out after playing a few matches to take a break. When I logged back in to play some more, I found that a loss had been recorded in my event. This could potentially keep me from winning through the remainder of the event.

    1 vote

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  4. Cannot login attach failed

    unable to log in to my account on any device. I get the error message: "Unable to Login. Authentication failed: Attach failed".

    8 votes

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    1 comment  ·  Events  ·  Admin →
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  5. カラーチャレンジ

    カラーチャレンジ5番目が自分のデッキで出来ない。何ヶ月もバグとして報告しているのに一向に直さない。解決する気が無いのだろう、早い解決をお願いします10000GOLD貰ったところで意味が無い早く治してくれ

    3 votes

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  6. Bug terminal du réseau draft rapide

    Lorsque j'ai lancé le sort Terminal du réseau, celle-ci est restée bloquée sur la pile. Impossible ni de la jouer ni de la récupérer dans ma main. Même après déconnexion et reconnexion. J'ai donc perdu la partie de draft rapide.

    1 vote

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  7. 5 votes

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  8. can't draft, Premier Draft

    I tried to pick the top left card but when i clicked, it disappeared and i couldn't draft it, i had to pick another card

    I have a screenshot of it, but it won't let me upload

    4 votes

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    2 comments  ·  Events  ·  Admin →
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  9. Arena Cube Draft- buggy pick

    I was not able to pick one of the card during the Arena cube draft

    1 vote

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  10. ICR Duplicate protection for events

    Really need to place duplicate protection on ICR's received from FNM events etc. There's no reason these should give duplicates, especially as the game continues to grow there's always some rares that folks are going to need. I mean I get making money, but come on this is just kind of a slap in the face.

    20 votes

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    46 comments  ·  Events  ·  Admin →
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  11. opponent didnt lose when life hit 0

    i had my opponent down to 1 and attacked with a 3/3 flyer and opponent had no blocks. they were hit but didnt lose the life from the attack

    2 votes

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  12. August 2022 cube list is probaby the most unbalanced and unfun. the only existing decent strategy is aggro decks. up to now by far the worst

    before the next Cube list please test it a bit. the only draftable decks are aggro lists. by far the worst cube list up to now. simply go monored/white or waste 4000 gold

    1 vote

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  13. ランク戦:スタンダードで勝利してもブロンズ0のままでランキングに参加できない

    ランク戦:スタンダードにて
    何度勝利してもランク戦参加扱いにならず、
    ブロンズ0からティアーが上がりません。
    2021.8.50.981.886957

    15 votes

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    4 comments  ·  Events  ·  Admin →
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  14. Card Switched After Drafting

    I was doing a Premier draft on PC. My first pack of my premier draft I drafted Body Launderer. Then when the pack passed and I got my next pick, the card changed into the rare from the pack passed to me (Obscura Ascendancy) So then I was confused and had to draft as if my first pick had changed. After the draft it gave me an error and kicked me out of premier draft. I then re-entered and it had changed my Obscura Ascendancy back into the Body Launderer. Changed my pick orders slightly and the deck did not…

    3 votes

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  15. 2 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Draft Bug with not receiving proper card

    Picked a rare in the draft and received grim wanderer instead. Quite frustrating as I wanted to have a fun build around rare for the draft to try out the updated format.

    1 vote

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  17. Bugged Obscura Interceptor

    I lost my draft because Obscura Interceptor is bugged. Major let down. Can I get a refund?

    I went to get the game log bit mtga crashed while I filled this out.

    Generally, I love magic, but I have had to report a lot of bugs. Bummer.

    2 votes

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  18. color challenge deck

    こんにちは、はじめまして。
    Color Challenge攻略を前にして、バグの攻略を迫られて困っている者です。

    BlackのColor Challengeで既知のバグ『イベントに参加できませんでした。もう一度お試しください』が発生し、対処策を探している中で
    BlackのColor ChallengeのDeck枚数が画面によって異なることを発見しました。
    具体的に、画面遷移ごとのDeck枚数の差異を下記に記します。

    ①[ホーム]>「プレイ」ボタン>Black Color Challengeの画面>デッキ「冷血な吸血鬼」をタップ>デッキ編集画面
     →Deck枚数は 64/60枚 

    ★Deck編集もできず、カードもローテーション落ち扱いされてます。

    ②[ホーム]>[デッキ]>[マイ・デッキ]>ロック状態の「冷血な吸血鬼」をタップ>「デッキを表示」>デッキリストが表示
     →Deck枚数は 56枚

    ③[ホーム]>[デッキ]>スターター・デッキ>ロック状態の「冷血な吸血鬼」をタップ>「デッキを表示」>デッキリストが表示
     →Deck枚数は 60枚

    すでにCPU戦を終え、勝利報酬も獲得済みです。
    にも関わらず、既知のバグが発生し、なおかつ画面によって枚数の表示が異なっているのもまたバグではないでしょうか。

    どうか、既存・新規のプレイヤーの皆さまがColor Challengeを
    パスできるよう一日も早い修正をお願いします。

    何卒、よろしくお願いいたします。

    2 votes

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  19. Game frozzen again

    2022.18.10.4216.947450
    Second time on standran event. I would like to have my $2500 coins back please

    1 vote

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  20. Product suggestion

    Since i and many other people are applying a job schedule each 6th week in advance with some weekends to choose , it is important that the dates for all the coming events like Qualifier weekends, Arena open and live events like LMS, local RCQ, are scheduled at least 2-3 or more months prior to the event.

    Also i am a divorced dad that have my child each second week/weekend, it would be nice if you try to lay all the events like i mentionen above on the same week number like odd or even week, and have the same…

    1 vote

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