MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2455 results found
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Lost Conection
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
2 votes -
3 votes
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Bug no Draft
Olá.
Eu estava na escolha do draft e simplesmente minha tela congelou, quando retornei estava tudo selecionado as cards sendo que a minha internet estava estável e o programa em nenhum momento relatou "problema de conexão", apenas ficou congelado como se eu tivesse que esperar.
3 votes -
Bug: Game frozen after draft
Completed premier draft, am on the Claim Prize screen, but the client is stuck. There is no prize pictured on the screen and clicking the Claim Prize button, or anywhere else on the screen, results in a sound effect, but does not move the app forward.
1 vote -
Can not pick any card in Draft New Capena
I just play twice Draft New Capena about 3 pm 4/30/2022 and 12 am 1/5/2022.
When i first pick one card in draft , i can not get it and the time is not going. Just i restart my pc, i can enter the game.BUT my card is pretty bad.
My network is just good,because i am live telecast;
I lost 3000gems and very angry！ I will never take money if i can not get back my 3000gems.2 votes -
alchemy draft ended early please refund
Due to a system crash, the alchemy premiere draft was ended early which meant I didn't have the opportunity to play all of my games. I had reached 1 win and no loses but was then just assigned 3 losses. Please could I have my gems refunded as this was not my fault and not an expected end to the event.
1 vote -
Bug: Meathook massacre in cube draft did not gain life
I cast meathook massacre in the cube draft and my opponent had 4 creatures while I had two. all the creatures died properly, and he lost life due to my creatures dying, but I didn't gain any life due to his creatures dying.
1 vote -
ここに書けと言われたが
ここに書いても運営は何も答えないので
意味が無いと思うが、サポートから書けと
言われたので記載する。シャッフルについて、
ルールの適合性をユーザーはどうやって
確認すれば良いのか？
又は、プログラムがルールに適合している事を
ウィザーズ社はどうやって証明しているのか？サポートが言う十分にテストされて問題無かった結果を
第三機関に確認してもらった証明書があるなら
提示して頂きたい。自社判断で問題無いと言い張るのは
一方的で根拠が無く、子供の遊びと同じだが、
そんな低水準で仕事をしているのか？いい加減、逃げずに真剣に答えろ。
5 votes -
From 500 to 2500 coins for historic
I think it’s exaggerate this difference now after update to join an event I used to enjoy and play just this many times per day ..now I can join barely one per week unless I pay for money …things I never will do for ur greedy ..
I th8nk u will lose many players3 votes -
connection issues douring draft portion of premier draft
Draft table freezes and after i quit and reconnect the draft is over and the autopick destroyed my deck.
Also can't login to submit the bug from firefox.2 votes -
1 vote
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"Autopick" not working on premier drafts.
Hello Wizards.
As easy as the tittle, "autopick" on premier drafts are not working.
i should have ended draft with 45 cads, but ended with 41.
i noticed this on my first pick, time ended and i had not selected any card yet, this caused me to loose one card during draft.
Later i repeated the process (in the same draft) to check if it was a real thing and i lost another three picks for that reason.
2022.15.0.4096.927350
How to report a bug
1. Give us the steps to reproduce the bug - play a premier draft new capena,…3 votes -
Crash nearly systematically on starting "Ready" or "freeze" on waiting a player . New version is totally UNPLAYABLE !
Carsh nearly systematically on starting "Ready" or "freeze" on waiting a player.
New version is CRAZY, close to impossible to play with.3 votes -
Cutthroat eventprices
It is now impossible to play this game without spending money.
Playing events to earn gold and gems (duplicate r/m-ICR) was the only reasonable way to draft regularly and still be able to afford essential things, like food..3 votes -
ピック中に「フリーズ！！！」勝手にピックが進んでボロ負け！！！
ピック中に「フリーズ！！！」勝手にピックが進んでボロ負け！！！
ゴールド返してください！！！！！！3 votes -
What did you do to the Standard/Historic Events?
What the **** did you just do to the Standard Events? I've been trying to formulate something that could stand up to the format for several months, with the plan to use the deck to earn extra Arena Gold. Now, it's gone.
How are we as players supposed to earn additional Arena Gold now?
My suggestion is to return the Arena Gold as part of the rewards for playing in Standard events, or add new events where we CAN WIN Arena Gold.
3 votes -
Kicked out of Draft
Just got five picks into a Capenna Premier draft, made a sixth pick and the table froze. After rebooting the client, I have no events at all, much less a way to re-enter the draft. Felt normal until this.
2 votes -
Premier draft wiped after rebalancing cards
I had a Premier Draft Baldur’s Gate tournament with 1 win and no losses. After today’s rebalancing update, it’s completely gone. I understand you may have to do this because the cards changed, but I would really appreciate my 1500 gems refunded to me.
1 vote -
Gladiator Rewards not Copy Protected
I got two cards as a reward for participating in the Gladiator event - a Sacred Foundry and an Erebos. However, I already owned four copies of those cards. I think I may have been awarded gems for them, but why not make these rewards copy protected like you do for other events?
1 vote -
prismari command targeting myself for token and 2 damage to opponent
I in a was in a standard event casting Prismari Command using the two modes of creating a treasure and 2 damage to any target. I chose myself as a target for the treasure and 2 damage to my opponent. The damage went to the opponent correctly, but they also got my treasure token upon the spell resolving.
1 vote
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