MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2442 results found
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1 vote
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Mechtitan Core activation in Quick Draft
I was playing the first game of a Kamigawa ND when I tried to activate the Mechtitan Core (the 5 mana ability) to attack and win that game, but the client crashed. I quickly restarted it, but the game was not resumed automatically and I was awarded a loss in the draft... I am using a PC with Windows 10 Home. This happened at around 9:35 am (UTC).
1 vote -
Gems not awarded for drafting excess of 4x on rares and mythics
When drafting, gems are not being awarded when drafting rares and mythics above 4x.
5 votes -
Logged out/ Premier Draft Kamigawa.
Arena disconnected me during premier kamigawa draft during maintenance. Can´t log back in and finish my draft.
Is it possible to get a refund, please?-
UTC_Log - 02-24-2022 17.41.43.log 14915 KB -
UTC_Log - 02-24-2022 18.23.43.log 9312 KB -
UTC_Log - 02-24-2022 19.10.24.log 2195 KB -
UTC_Log - 02-24-2022 19.29.39.log 3 KB -
UTC_Log - 02-24-2022 19.25.55.log 21 KB -
UTC_Log - 02-24-2022 19.24.44.log 99 KB -
UTC_Log - 02-24-2022 19.23.52.log 36 KB -
UTC_Log - 02-24-2022 19.23.02.log 2 KB -
UTC_Log - 02-24-2022 19.23.28.log 1 KB
1 vote -
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Product suggestions
Im on PC, playing a sealed event.
When select attack, the game "hiccups" for a second, and becomes stuck on the select attackers step, after the attacker is moved "forward" but just before it is tapped, and the game "freezes" in an odd way. Anymations still play, I could still send and receive emotes. The timer started counting down, but even after running out nothing happened.I had to quit arena after nearly ten minutes of waiting for something to happen. Except now I can't connect to the server, logging in gives me two odd log in errors in succession:…
1 vote -
Sealds award lost.
kamigawa sealds award couldn't be received.I win 5. I want 1600 gem and 3 pack.
1 vote -
draft deck missing
In a Premier Ikoria draft the draft deck went missing after the deck building. Where the deck usually is, there is nothing at all and the choice of "edit deck" is not available, just the "play" choice so it's impossible to rebuild the deck or make any changes what so ever. This has happened once before but I've played several drafts in between without this problem occurring.
119 votes -
issue on cards disappearing/attaching to cursor during drafting
I'm playing MTGA on windows PC.
Lately during drafts I attend there are some bugs with cards chosen/picked in which either a card disappears from the pack and it cannot be picked, or card images disappear from the picked ones and attach themselves to the cursor. While both a very frustrating i find the latter barely impacting drafting experience, while the other one hugely impacts the event itself. Second last draft I've done I opened pack 2 and i really wanted to pick the rare; when i hovered onto it, it disappeared and wasnt available to pick anymore. It was…2 votes -
Can’t add decks with cards I don’t have to Blast From the Past
Put together a deck, went back to check one by one and removed all cards it said were illegal, when I saved it only said it contained cards I don’t have. Format is set to Blast from the Past, 60-card deck, Submit is faded out when I highlight the deck.
1 vote -
midweek blast from the past
Too bad you cant play historic cards neither acces history packs to build anything. another great achievement of WotC
1 vote -
BUG - my AO left battle field. triggered ability.
I looked at my graveyard before choosing. returned to browser, and it did not show the options (counters or look at top 7). I timed out because I could not select an option and after timing out, it did not let me do either.
1 vote -
相手ターン中に消失の詩句が使えなくなるバグ
アルケミーイベント中、インスタントが相手ターンに打てなくなるバグに遭遇
オートパスが悪さしてる模様
参加費取るイベントの時にバグるのほんと勘弁して
1 vote -
Wrong Mastery Rewards
I haven't the mythic card reward in the neon dynasty mastery on lvls 5, 11 and 18.
1 vote -
bug
Eu não consigo usar minhas cartas quando uma partido começa no evento semana que está ocorrendo esse final de semana. Isso acabou custando a minha inscrição em um evento dentro do jogo.
1 vote -
No puedo combatir en el Desafio de Colores
Buenas, ya desde hace varios días al querer entrar a batallar en el Desafío de Colores, una vez elegido el color, el juego no avanza hacia la etapa de batalla. Tal y como muestra la captura que envío, en la pantalla aparece la leyenda, "esperando al servidor" pero no pasa de ahí. Y por lo tanto no puedo batallar y conseguir los premios diarios que dan.
7 votes -
護法
プレミアドラフトで、対戦相手が護法２を持つ継ぎ接ぎ自動機械を唱えて、自分が鏡殻のカニの魂力能力で打ち消した時、護法が誘発して打ち消された。
護法はパーマネント時のみ有効なはずなのにスタック上でも発動した。これで負けてしまった。1 vote -
Gisa doesn't put things into play
My opponent exploited a Harvestide Infiltrator with Rot-Tide Gargantua while I had Gisa in play, and the Infiltrator went into exile as expected, but during my upkeep Gisa's ability popped up and then went away without actually putting the Infiltrator into play. This is my deck for the Decathlon phantom sealed event, so it's disappointing to see that one of my powerful rares doesn't function as intended.
2 votes -
シールドのデッキ編集
シールドの初回デッキ編集時に
開封パックの1部しか表示されず、明らかに枚数が足りないです。
これではまともにシールド遊べません。1 vote -
problemas en draft
Estaba jugando un draft premier de kamigawa y me apareció una pestaña que voy a subir a continuación y después de ahí se me tranco todo el juego, lo que me llevo a perder esa partida y el draft, espero que no sucedan esas cosas y que tengan en cuenta que no es fácil conseguir las gemas para perderlas por cosas como esta, muchas gracias, espero su respuesta.
1 vote -
Was not given cards in Premium draft event
I was drafting a premium Neon Dynasty event.
I successfully chose 16 cards. See screenshot 1.
Then there was a long delay which I attributed to other people picking slowly.
Finally I realised that the draft had become broken, so I restarted my client. It was now at the end of the draft phase and I had been given the rest of my cards by Arena's auto-picker.
See screenshot two. These screenshots were taken less than a minute apart.
I will not play this deck as it is terrible and hope you can refund me for this disaster.
…Give us
1 vote
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