Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


2449 results found

  1. クエストが表示されず、報酬も受け取れない。

    ゲームプレイ画面にて各種報酬クエストが表示されない。
    また、表示だけのバグかを確認する為に1勝してみたが報酬も貰えていない。
    早急の改善と補償を願いたい。

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. ランク報酬もらえない

    8月10日でランク一回締切あったにも関わらず
    ランク報酬が配布されない
    それぞれ
    プラチナ、ゴールドだが何も貰えず

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Se desconecto y perdí mi torneo

    Les comento que no es la primera vez que se apaga o se desconecta de la nada el programa pero requiero me regresen mis diamantes usados para el draft ya que no es culpa mía que se salga de la aplicación y que no quiera volverse a conectar

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. incorrect mtg arena cube draft event rewards

    I've gotten 7 wins in my only two arena cube drafts but got an incorrect amount of gold from the event on claiming.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Bug Angel of Destiny

    I played Angel of Destiny and my adversary played Harmonious Archon, so the angel became a 3/3 as it should be. After that I managed to get more than enough Life Points to trigger victory by Angel of Destiny (I think they were over 40), but nothing happened... Just after few turns the ability finally triggered and I was able to win the game. Please fix this bug.

    I attach a screenshot in which you can clearly see my 37 Life Points, the Angel in play and my enemy attacking (I didn't get life by any other means than attacking…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Can't see BO3 ranked options for standard or historic

    As the title suggest, I can't play BO3 standard or historic ranked matches since I installed Arena in this laptop, only BO1 for both formats is available.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Win-loss deaft

    good morning
    this morning in the strixhaven draft I won a game I had to go 4-2 and instead he lost it 3-3.
    my email is butterilorenzo@gmail.com.
    thanks lorenzo butteri

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. traditional standard event bug(?) aaaaaaa

    Well. i started a traditional standard event , i've lost a game( not a round, the duel ), and then when i was playing the second one, i was desconected from it. So i started the third one and when i won it, the event showed me defeat and the event ended '-'

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Unexpected disconnect during draft game

    There was sudden "Waiting for the Server" overlay during premier draft game, several seconds later screen faded out and draft menu has appeared with game loss.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Time Turn Limit

    Why is there no time limit on turns in events like the Stryxhaven one going on now? I have been waiting 5 min for them to Click next on a game winning action and they are not due to them losing.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. iOS crash in draft

    I entered a Strixhaven premier draft on my iOS device, an iPad. I clicked on the icon to view stats on my deck and the game crashed. This was in pack 3, I believe I missed one and possibly two picks because of the bug. This happened approximately 6:15 a.m. CDT. I don’t know the location of log file on my device so I can’t upload it.
    Thanks

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. no traditional sealed button

    The traditional sealed button is not there. I try all the different ways to look for the traditional sealed event and I can't find it.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Card is picked with just one click.

    "Pestilent haze" is picked just one click at about 2nd draft-pick-phase.
    I remember other "one click picking" is happened at that draft but I was cautious after "Pestilent haze".

    36 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Unlocking the last 5 NPE decks rewards the old decks.

    After completing the last of the color challenge, the client unlocked the 5 old decks. I still don't have access to the last 5 new post-rotation decks and I have no way to progress towards them.

    22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. "Unable to complete draft pick" bug in premier draft

    During a premier draft today I experienced a bug. After a pick (some time in the middle of the second pack IIRC) the new selection of cards briefly disappeared and then reappeared. After picking again, I got an error message along the lines of "Unable to complete draft pick" and then the screen went black. I had to restart the MTGA client to continue with the draft and missed a pick or two. I have attached a log file if it's any use.

    58 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Lost draft game because of bug

    When queuing for a quick draft game the timer froze, the screen whited out, and then (despite having no internet connectivity issues during this time), I never connected to my match. When I quit and restarted MTGA, I was credited with a loss. If possible, I would love a refund for the event.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I did not receive gems for my duplicates rares drafted in a Kaldheim Quick Draft

    I drafted an Esikas Chariot and an Ascendant Spirit in a Kaldheim Quick Draft. I already own 4 copies of each. After the event, I did not receive gems for the duplicates.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Did not recieve Day 90 Mastery Reward after win in "Kickstart"

    Winning in Kickstart gave me the last Weekly XP reward which then gave me the Day 90 Mastery Pass reward. Or it should have. I got the Card-Reward from the Kickstart-Win but not the mythic rare card reward from the Mastery pass (nothing popped up - and i checked the collection afterwards - instead a random Uncommon card was silently added to my collection).

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Server Disconnect at P1P1 of Strixhaven Premium Draft - Unexpired access token error

    My game froze at P1P1 of a Strixhaven Premium Draft and I was not able to reconnect until pack 2, which left me with a bunch of random auto-picked cards from pack 1. I got the following error:

    A unexpected problem occurred (Error code: Trying to get unexpired access token but we're not logged into an account.). Please try again.

    Please refund my gems for this draft. Thank you.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Single click while drafting automatically takes the card instead of reserving it

    Whiled drafting, a single left click on a card will normally reserve the card. At least 3 times now I have clicked on a card and it is automatically taken instead of being reserved.

    48 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base