MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2446 results found
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loss in premium draft
I had a phantom loss in this premium draft on 1/3/2024. I just won a game and returned to the results screen with a 3rd loss and the highlighted claim button.
4 votes -
Close after limited thunder junction premier draft pairing
Client closes after pairing opponent on premier thunder junction draft. iPhone 12 mini. Happens as soon as opponent is found.
I can rejoin after opening the client but it happens every time.
2 votes -
frozen game
game just froze in the middle of a draft and caused me to loose... cool guess I'm never playing arena again.
2 votes -
クイック ドラフト
ピックはできたが、プレイがマッチングしません。
2 votes -
quick draft
My quick draft got stuck on loading screen after the update.
23 votes -
No ingresa al evento. Modifico mazo y da error de red
Deberían devolver las monedas gastadas
2 votes -
surveil in jump in!
being promoted to surveil when selecting options like modes for enchantment or starting hand mulligan, so no actions can be taken as no surveiling
2 votes -
Jump In! Issue Claiming Reward
In the regular Jump In! single-win event, clicking the Claim button doesn't do anything. It shows the "waiting for server" loading screen briefly, but I don't get any reward and the Claim button continues to be displayed. It doesn't switch to Resign so I can play again with new packets. I tried restarting the game client to no avail.
2 votes -
product suggestion
Ranked Ladder not working after OTJ update. When playing OTJ premier draft event, the ranked ladder is not visible and ranked matches are not an option.
2 votes -
Mise a jour janvier 2024
Apparemment depuis la mise a jour il y a quelques jours que ce soit sur os, windaude ou android il y a eu un bug critique mais les dev' n'ont pas l'air de s'en préoccuper plus que ça.
Que ce soit en passant par le lanceur epic games ou en lançant directement l'application mtga l'écran reste noir avec le curseur visible, pas de son j'ai attendu comme ça une bonne demi heure au cas où mais cela ne fait rien.
Que se soir niveau réinstallation, vérification des fichier, cache, dns ou fuseau horaire aucune des solution habituelles ne règle quoi…4 votes -
Starter deck bug
1) The 3 wins doesn't update after selecting a new deck
2) I have won 3 times, however am unable to receive the new decks after being rotated.Please fix this
15 votes -
Etali is OP in Momir
Since the Momir event uses all-land decks, can we please have [Etali, Primal Conqueror] removed from the pool of cards you can create with the emblem? Its rules text in this format specifically translates to "When Etali enters, exile each player's library." If a player happens to get Etali, the odds of having rolled any option to prevent this from being a one-shot game-winning ability are comically low.
I know Momir is, by design, a chaotically unbalanced format, but one-card wins of this sort are a little much.
1 vote -
Draft
Clicked to play a match and after 1:40 in queue I pressed the button cancel, after that it seemed that the "match" was lost.
2 votes -
Daily Quest Issues
My daily quests won’t complete. I play casting the specified spell colors and the counters never count up. No matter how many spells I cast of the correct spell color it stays at 0. I have refreshed the quests but still nothing.
1 vote -
Frodo, Sauron's Bane not winning game as ability intends
In numerous games I have completed the necessary parts to trigger Frodo Sauron's Bane card effect but it does not trigger. These are;
- Have the ring tempt you 4 times
- Active Frodo's ability on that turn
- Inflict player damageI have lost 3 ranked games because of this. These are all on android and I am not sure if I can collect logs from this device?
I would highly appreciate your help, thank you!
1 vote -
Greenbelt Radical's morph cost was only 4 mana?
I was playing in an MKM draft event, and when the opponent only had 4 mana, they were able to turn up greenbelt radical, making me lose the game! How is this fair?
2 votes -
bug for event
at 10:04 ET I received a loss for a game that I won on premier draft, i would appreciate a refund
2 votes -
大胆な告発を破壊したのにアンタップしなかった
クイックドラフト対戦中、相手のターンエンドに大胆な告発を破壊したにも関らず、次のアンタップステップにアンタップせずに負けたので保証請求します
2 votes -
draft does not track wins or losses
In Premier Remix Draft: Artifacts, I keep playing games and they do not get recorded. After every game, victory or defeat, it keeps showing that I'm 0-1. It's cool to get free games, I guess, but my deck is sweet and I would have gotten to 7 wins, but no reward.
2 votes -
draft game counted as a loss when my opponent conceded
I was at playing Throne of Eldraine Premier Draft. 6th game (my record was 3-2). My opponent conceded on the 11th turn, and my screen said Victory. I have the game record on 17lands, yet, I was given a loss and the draft screen said I now had 3 losses. I would like (at least) my 4 win prize and another draft. I spent 1500 gems.
9 votes
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