MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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855 results found
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Unable to pick cards - Premier Draft
It happens again! During the draft phase, some cards of the packs are unpickables: when i tried to click on them, nothing happened and i must choose other cards. This bug is a constant the early days of a new set. I decided to not draft again until this bug is fixed. T Could you help us and fix this bug?
3 votes -
impossibilité d'accès au draft majeur final fantasy
Le jeu bug et m'empeche d'acceder au draft majeur Final Fantasy problème de connection au serveur.
J'ai perdu un jeton de Draft3 votes -
Mindskinner
Hello so, i believe I encountered a bug. In MTG Brawl- my commander was Mindskinner. Mindskinner is supposed to prevent damage I do and make enemies mill that much. But I have multiple damage dealers: Scrawling Crawler and also Throne of the God-Pharoah. These two sources were doing damage normally in the game and not triggering Mindskinner. There were no effects countering them or stopping Mindskinner's ability, as Mindskinner was applying as normal.
3 votes -
Pressing cancel while finding a game counted as a loss.
While queuing up for a game of draft I decided I wanted to make some changes to my deck first and pressed cancel. However, when I went back to the menu it counted this as a loss. I've posted here the 2-3 draft result along with the games as recorded by 17 lands.
3 votes -
Draft Rotation Screen Glitched And Locked Me Out of Draft
After my 11th card pick from pack 1 in draft I went to go look at the rotation table due to being bored with how long it was taking other players to pick their cards. I think when I did that though I got a new selection of cards to pick from at the same time of me hitting the button, causing the game to glitch out and register me as already having a pick selection when I didn't. From the looks of it, the entire draft session continued on for everyone else while skipping me. The draft appears to…
3 votes -
Bought pass, then service not available!
Great! Afer buying the season pass, the game crashed and since then I'm no longer able to connect. Great buisness plan, will definetily generate more customers!
Great job, each and every new release the same!
3 votes -
Server issues during draft
During a final fantasy premier draft, the game disconnected and now won't let me log back in. Could I get event reimbursement for the draft?
3 votes -
authentication failed
hey, i was in a draft match, it quit randomly on turn 3, didnt get a match loss, continued the matches, i got a draw before start, then i could manage to play couple of more matches, but from 1 extra loss. maybe it was the one where it randomly quit?
then started a new draft, i picked 3 or 4 cards, got an error message, and i can not log in since. will we get reimbursed for the outage??3 votes -
3 votes
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Sealed Draft
I was playing the sealed and the servers stopped working, I was going to start streaming right now.
3 votes -
timeout
got timed out after finishing a game in final fantasy sealed event, finished a game only for arena to completely freeze and crash. when restarting the application it said I was timedout and it will not let me connect on any of my devices.
3 votes -
Game froze
I played a draft, I was 1-2 and the next game I started I couldn't press any buttons. I checked my internet, which was fine, I then restarted within just a minute and I had lost...
The servers have been extremely unstandable today because of the release and people should get refunds...3 votes -
Draft token used but unable to continue event after one win
I joined a Final Fantasy Premier Draft, but after one win the "play" button was greyed out saying I couldnt join the event. It has used one of my draft tokens up from the pre release but I can no longer select the draft that I was in to continue either
3 votes -
Stone of Erech
Opponent has Stone of Erech out and I have Valkyrie's Call out, Valkyrie's Call should overrule Stone of Erech but it doesn't.
2 votes -
Quick Draft Bloomburrow - hang on vs screen, client failed to relaunch
During my third game of the day in a previously drafted Bloomburrow Quick Draft event, the game hung during VS screen. Client failed to relaunch multiple times. Counted as game loss.
8 votes -
Cube missing
In the schedule it says the cube draft should be available until the 8th of April. I had a draft going and saw no countdown.
Now I cannot find the Cube at all. Not in the special or normal limited events, not in my ongoing matches, not anywhere.
What is going on and why can't I play my favourite draft format during the all too short while you have it available? =,(
4 votes -
Sealed - Extra Loss
I have just been given an extra loss in the most recent Sealed event (Jeskai Tarkir: Dragonstorm) on PC.
When I opened the game, I was at 4 wins: 2 losses. I went to get my pizza out of the oven. I came back and was at 4 wins: 3 losses with no option to start another game - just the normal Claim rewards button - I had not started another game! I would have heard if another game had started.
Really confused about this.4 votes -
25 votes
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Mid-week magic gives me gems instead of a card reward at least once a week
At least once a week, midweek magic gives me 20 gems as a reward rather than a card. There are plenty of uncommon cards I don't have, but it just gives me gems if I have the card it chooses first. 20 gems is so disappointing, you can't buy anything with 20 gems ...
1 vote -
quick draft loss after disconnet
Quick draft crashed
Game crashed twice during quick draft and i got two losses.
3 votes
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