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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1350 results found

  1. MTG Arena crashing on Mac

    First time playing on a Mac, the client crashes after every match I complete, then crashes on the next restart.

    128 votes

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    92 comments  ·  Events  ·  Admin →
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  2. frozen draft

    Client frozen during ranked draft.

    Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.

    240 votes

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    112 comments  ·  Events  ·  Admin →
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  3. Traditional Draft

    I paid 10,000 coins for a traditional draft and was disconnected.
    Now Traditional Draft is off the schedule and I'm out 10K Coins.

    12 votes

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    3 comments  ·  Events  ·  Admin →
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  4. game crash

    the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a draft game

    178 votes

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    22 comments  ·  Events  ·  Admin →
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  5. 18 votes

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    4 comments  ·  Events  ·  Admin →
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  6. game win counted as win and loss after cancelling matchmaking

    Platform:
    - PC

    Initial State:
    - record of 2-1 in Ikoria Quick Draft
    Steps:
    - queued up for a game in Ikoria Quick Draft
    - state changed from waiting to "entering match..."
    - waited at this state for two minutes (see screenshot)
    - pressed cancel
    - observed stated of Ikoria Draft Event screen and saw my record was 2-1
    - queued up again for Ikoria Quick Draft
    - played and won against opponent
    - was taken back to home screen for Ikoria Draft Event

    Expected Result
    - record of 3-1
    Actual Result
    - record of 3-2, so it seems as…

    16 votes

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    2 comments  ·  Events  ·  Admin →
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  7. Deck strength matchmaking in historic brawl

    The deck strength matchmaking is super messed up in the permanent brawl queue. Before the last patch it was working great and I generally got matched based on power level, now I just get matched vs fully tricked out decks with s tier commanders like golos no matter what power level the deck I choose is. If you don't factor the commander and deck strength back in I am just going to quit historic brawl.

    8 votes

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    1 comment  ·  Events  ·  Admin →
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  8. 750 Xp from quest not giving 750XP ( PC )

    Atm finished my daily quest for 750xp and not gave 750 xp , cause i'lll count on my daily win to lvl up my mastery and i was aproximatively at 200 xp before and after at 725xp, 200+750 is not 725.
    I'm playin on pc.

    19 votes

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    4 comments  ·  Events  ·  Admin →
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  9. Daybound and Nightbound Mechanic not working

    I was playing in a innistrad sealed event and my opponent had tovilar, once it became night it never turned to day again despite me casting multiple spells. Pretty busted for the werewolf player

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  10. Waiting for Opponent endlessly

    No matter which queue I pick, I just get "waiting for opponent" endlessly, even on bot matches.

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  11. Non-Standard Cards in Standard Ranked

    Dear Wizards/MTG Arena
    Please can you remove non standard cards from Standard Ranked matches. I believe if the name of the game mode is "Standard Ranked", players should be playing Standard legal decks. If I see my opponent is using one of these cards, I take a screenshot of the card and auto concede as I want to play standard games, not historic. As a result, my rank has gone down dramatically, causing me to be playing against players more likely to be running these cards, and so am stuck in a downward spiral.
    I understand new players need cards…

    13 votes

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    3 comments  ·  Events  ·  Admin →
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  12. Color Challenge

    I have completed all my quest at Color Challenge, but I dont have some cards and cannot advance. ¿What should I do?

    77 votes

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    22 comments  ·  Events  ·  Admin →
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  13. Color challenge Bug

    By looking for opponent, it can wait until 1h and it doesnt find any. Also is impossible to jump the Color Challenge

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  14. draft deck missing

    In a Premier Ikoria draft the draft deck went missing after the deck building. Where the deck usually is, there is nothing at all and the choice of "edit deck" is not available, just the "play" choice so it's impossible to rebuild the deck or make any changes what so ever. This has happened once before but I've played several drafts in between without this problem occurring.

    123 votes

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    80 comments  ·  Events  ·  Admin →
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  15. Daily/Weekly reward not counting wins

    I played in a draft going 6-3 and just won 2 games in FNM but my weekly award status has not updated, but the daily did. The they day the daily did not update on my draft wins, so I did not get that reward either.

    I can add screenshots as needed

    11 votes

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    4 comments  ·  Events  ·  Admin →
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  16. no more 750 daily challenges

    As of the last two updates, I am unable to receive any 750 daily challenges. Even after a challenge swap, I only receive a 500 daily challenge. How can this be remedied?

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  17. Game crashed during premier draft

    MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.

    13 votes

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    1 comment  ·  Events  ·  Admin →
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  18. Missing third daily quest

    Hi, I play on android and for a couple of days I only get two daily quests and a weekly one. The third daily quest slot is always waiting for a new quest, even though the timer is at 00:00 see screenshot attached.

    Please also note that the game crashes really often on android i.e. every 2nd/3d game.

    Best,
    Udo

    8 votes

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    3 comments  ·  Events  ·  Admin →
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  19. historic with friends bo3 sideboard 7 cards

    Playing BO3 with friends in Historic format just show 7 cards of sideboard.
    I later play standard and BO3 std with friends is shown normal 15 sideboard cards.
    Using Windows 10 Lenovo y700

    8 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Disconnect in draft and after that my combat was count like lost.

    Disconnect in draft and after that my combat was count like lost.

    8 votes

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    1 comment  ·  Events  ·  Admin →
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