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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1644 results found

  1. Starter deck bug

    1) The 3 wins doesn't update after selecting a new deck
    2) I have won 3 times, however am unable to receive the new decks after being rotated.

    Please fix this

    16 votes

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    1 comment  ·  Events  ·  Admin →
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  2. Color Challenge & Duel Deck Challenge

    Color Challenge and Starter Deck Duel Events not showing as complete, even though I have won with all of the duel decks and defeated all of the color challenges. I have tried logging out and logging back in, but it does not work. Please fix this

    18 votes

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    2 comments  ·  Events  ·  Admin →
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  3. Kami of jealous thirst not triggering on multiple copies

    3 Kami’s on board, draw 3 cards.. can only trigger one Kami resulting in loss of draft

    1 vote

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  4. gold

    I didn't received the full amount of gold shown after completing an event. I was suppose to receive 2000, I got less than that (I think 1250 or something like that). This is the second time it happens to me. I am a new to the Arena so I thought that there was something I missed the first time.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  5. Two copies of a common showing up in one Outlaws of Thunder Junction draft pack

    During an Outlaws of Thunder Junction premier draft, early on in pack two there was a pack with two copies of Corrupted Conviction in it. Unless the pack collation is designed to replicate the possibility of a duplicate foil in packs of paper cards, that shouldn't occur on MTGA.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  6. Please let Devoid spells count toward "Cast X <color> spells" daily quests

    It is unreasonably slow to complete these quests requiring Blue/Green/Red spells using limited decks in Modern Horizons 3 since most of the cards in those colors have Devoid. Devoid spells don't count toward daily quests that want you to cast X spells of Y or Z color because they are technically colorless spells. Please make these daily quests consider the casting cost colors in addition to the color identity of the spell.

    1 vote

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  7. bug

    I couldn't cast k'rrik because it got stuck and then I ended up losing the draft match

    1 vote

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  8. Old Parallax styles prevent new cards being added to a SEALED deck.

    Here is a weird bug from my sealed pool. It's showing the parallax version of Snakeskin in my pool, but I don't own it. When I go to add it to my deck, it brings up the prompt to buy the style instead of being able to add the card. Appears to be no way to get around the style. D:

    Figured out the cause of this bug in sealed. I had the parallax style set as my default for a previous version on Snakeskin. (Had same bug with Take Up the Shield and for the same reason)
    This makes…

    2 votes

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  9. Close after limited thunder junction premier draft pairing

    Client closes after pairing opponent on premier thunder junction draft. iPhone 12 mini. Happens as soon as opponent is found.

    I can rejoin after opening the client but it happens every time.

    2 votes

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  10. frozen game

    game just froze in the middle of a draft and caused me to loose... cool guess I'm never playing arena again.

    2 votes

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  11. クイック ドラフト

    ピックはできたが、プレイがマッチングしません。

    2 votes

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  12. Dragging cards in draft

    While drafting, dragging cards from the pack to your deck does not place the card in the desired column.

    7 votes

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  13. Game hangs after draft both iOS and pc

    This happens more often than not over the last week. When I finish my draft, the app remains stuck on the draft screen with all my cards drafted. The top bar says pack 3 pick 14, but I can’t click on it to see how the other players are doing in their draft progress. I can’t save my deck, all I can do is leave the draft, after which all the drafted cards are put together in my main deck and I need to rebuild the deck.

    1 vote

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  14. 2 votes

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  15. surveil in jump in!

    being promoted to surveil when selecting options like modes for enchantment or starting hand mulligan, so no actions can be taken as no surveiling

    2 votes

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  16. Jump In! Issue Claiming Reward

    In the regular Jump In! single-win event, clicking the Claim button doesn't do anything. It shows the "waiting for server" loading screen briefly, but I don't get any reward and the Claim button continues to be displayed. It doesn't switch to Resign so I can play again with new packets. I tried restarting the game client to no avail.

    2 votes

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  17. product suggestion

    Ranked Ladder not working after OTJ update. When playing OTJ premier draft event, the ranked ladder is not visible and ranked matches are not an option.

    2 votes

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  18. Metagame explorer challenge

    I purchase a metagame Explorer challenge i try to found an opponent and it gets stock searching and nevera found it, i mate the purchase whith gems and i want the refund because i couldnt play a single game and the event hace expired

    1 vote

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  19. Bug in sealed event - cards don't show as available to create a deck in a MH3 Sealed event. I have only like ~20ish cards

    Bug in sealed event - cards don't show as available to create a deck in a MH3 Sealed event. I have only like ~20ish cards. Frustrating!

    1 vote

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  20. TRUSTED BITCOIN RECOVERY SPECIALISTS = DANIEL MEULI WEB RECOVERY

    I've been in the real estate business for over 20 years and I was always on the lookout for new lucrative investments. Bitcoin caught my eye early on, and I decided to invest $10,000 in purchasing Bitcoin. Over time, my investment shot to $600,000. This significant profit margin allowed me to expand my real estate business and purchase additional properties. However, my joy turned to panic when I received an email that seemed to be from my trading platform. It asked me to verify my account details. Without hesitation, I provided the information. Soon after, I discovered that my Bitcoin…

    1 vote

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