MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1635 results found
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1 vote
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Bloqueo del programa en un Draft Cube
hola buenas tardes!!
Hoy dia 28/05/2024 sobre las 18:30 PM en Barcelona (España) se bloqueo el draft en el cual me gaste 4000 monedas
Se Bloqueo en el pick 15 del tercer sobre.
Mi pregunta es ¿seran repuestas las 4000 monedas?
Daros las gracias por vuestro trabajo.1 vote -
1 vote
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Day 1 of the Arena Open Should Allow Draft
Let players choose either sealed or draft on day 1. Or just give us an all draft day 1 and day 2. There hasn't been a normal limited draft on the arena open day 1 since innistrad midnight hunt, which is one of the worst draft formats of all time. Wizards now claims day 1s of the arena open with draft don't do as well for them as sealed, in terms of money/entries. Just give us drafters a chance to show Wizards that we will play a ton of arena opens if we can draft on day 1.
1 vote -
game froze
while in a premier draft match the game during opponents combat phase passed priority to declare blockers then while i chose the blockers, the game froze. my timer run out. i tried to alt-f4 but when i logged in again arena had automaticly had conceded.
1 vote -
quick draft loss, never played
Second loss in quick draft, which I never played. I do not want to be eliminated from an event for a "match" that was never played. Please refund or fix, please. Files can't load...
13 votes -
Stockpiling Celebrant
In my sealed play Stockpiling Celebrant left me no option but to returning a permanent I own to my hand. Even though it says may return it gave me no other option.
7 votes -
Invisible cards during premier draft WOE
I couldn't see the cards during a WOE premier draft, the problem happened during the first booster.
After 3 min the client stopped working, I closed it in order to restart and be able to draft the 2nd booster, but the server connection was not possible.
Arena picked the cards for me during the draft.Could you refund the draft entry ?
Thank a lot6 votes -
Starts in 12:34:56 のイベント表示
2024/5/14 3:00am
頃
表示がおかしい。
Starts in 12:34:56
の表示が解除されたら参加終了まで20:58などと示された。およそ半日の間に始まる
という意味なのか。1 vote -
auto enter event
Hello,
I play MTG Arena on my Smartphone (Android)
After I quit playing a game I put my Smartphone in my pocket. After some hours I wanted to resume playing and recognized that a Seald Event was entered and i lost 3 games with it but I never played a single game with this Sealed deck. The cardpool from the 6 packs was untouched.
I kindly request to refund 2000 Gems for the entry.
Kind regards1 vote -
Johann, Aprentice Sorcerer can't cast instants or sorceries off the top of my library
During a Wilds of Eldraine premier draft, I drafted two of Johann, Apprentice Sorcerer. However, when I played him, I was unable to cast instants or sorceries off the top of my deck. The cards were visible to me and highlighted blue, as though I could play them, but when I tapped on them, they would not be cast. I use an iOS iPhone. This problem persisted over 2 games.
5 votes -
Thunder Junction drafted regular premier but playing against alchemy decks
I'm pretty sure I joined and drafted a regular Thunder Junction premier but I get matched against players that has drafted Thunder Junction premier alchemy. I did not see any alchemy cards during drafting and now I get destroyed by cards I've never seen before and never got to draft.
1 vote -
Bug with premier draft
I experienced a big with my latest TOJ premier draft. I had several short connection issues. After reconnecting, I could play my mainphases witch led me to loosing the draft. I kindly ask for a refund here. Thanks
1 vote -
Product
Bonjour, je vous contact pour vous partager ma frustration et ma déception vis à vis du scellé play-in de ce week end. Premièrement, payer 4000 gemmes soit 20€ pour un event fantomatique j'appelle ça du vol, mais se retrouver à faire 2 défaites pour 0 victoire avec un scellé dantesque qui mérite au moins 5 victoires les yeux fermé, ça m'écœure. Qu'on me parle pas du niveau d'expérience requis pour ce genre d'événement, car avec 7/0, 7/2, 6/2 et 5/2 comme résultats à mes derniers scellés, je me sentais en plutot en confiance. Là encore, on paye 2000 gemmes et…
1 vote -
draft frozen during JOTC
My draft was ruined because spree option crushed on my 2nd game
1 vote -
Getaway Gamer
In a draft, I used Getaway Glamer on a 3/2 Rattleback Apothecary. The opponent also had Nezumi Linkbreaker (1/1) and a Mine Raider (3/2). The Getaway Glamer did nothing and instantly went into the graveyard. I would like a refund on my draft, thank you.
1 vote -
Historic Artisan Banlist Error (and other suggestions)
There is an error on the Historic Artisan banlist. It says that Cauldron Familiar is banned, but it turns out that A-Cauldron Familiar is still allowed. This is a little confusing, as Cauldron Familiar is not even in Historic Artisan, so either the card shouldn't be on the banlist, or you should update it to A-Cauldron Familiar.
As someone who has run and participated in quite a few Artisan tournaments, there are also some other things I would suggest about the banlist, based on having tested extensively with these cards:
Wilderness Reclamation and Veil of Summer could be unbanned without…
1 vote -
bug, no prompt to cast an instant in the stack
during my match in a draft it didn't give the prompt to cast an instant that could have me let won the match making me loose the draft, I would like to be refunded of the draft
1 vote -
Lavaspur Boots "Pinned" to Creature after being removed from field
Multiple times throughout my OTJ draft, my Lavaspur boots became "pinned" to the creature it was equipped to and would not separate itself. At one point I tried to bounce the boots and my opponent's creature with This Town Ain't Big Enough; the creature left the field and the boots changed to how it would look in my hand, but stayed ON the creature without the ability to move or cast it (pic: LsB1). The second instance, the creature left the battlefield, and the boots went with it (pic LsB2).
1 vote -
Didn't receive ICR at daily wins
Hi,
I didn't receive my ICR for a daily win yesterday (07/30, I think it was at win 7/15 ) on mobile and it happened again today (07/31) at win 9/15 on PC. I received the 25 xp but not the ICR in both cases.
Attached is the log for today.8 votes
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