MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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946 results found
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Disconnecting in games and being sent to menu
When mid-game, sometimes arena will be unresponsive and display a "loading" screen with a rotating circle. After 10-20 seconds, I am ejected to the main menu. If I restart arena in time, I can rejoin my in-progress match but otherwise I get a loss. I've experienced this issue multiple times and lost at least one game because of it.
2 votes -
Lost two games because of unknown reason
During a premier draft of Foundations, the game soft froze.
I passed priority to go to attackers. I could not perform any game actions but the avatar indicator stated that I had priotitiy. All of a sudden the game returned to the main menu. When returning to the draft it did not record a loss. I thought it probably ended in a draw because of some unknown issue.
The next game went without problems but after that game (which I won) I had an extra loss.I hope you can solve this issue.
Edit: I checked my internet connection and…
2 votes -
stats, names and spell types do not display
Just finished a premier draft half blind, for the cards' stats, names and spell types were missing. I would much like to redo this draft.
Playing on a windows 10 Victus HP laptop with ryzen 7 5800H and Gforce RTX 3000 series. Rebooting did not fix the issue.2 votes -
Kicked out of Foundations traditional draft with loss twice
Twice in a row I got kicked out of my match, returned to the main screen, and got a game loss. This was in the Foundations traditional draft queue, so I basically lost all the gems for the event. I don't have any pics, but I see that this is happening quite often after new updates... And it's happened to me before already.
2 votes -
Cant see pack cards in draft
During premier draft foundation on my mobile (android) I quickly checked another app (~3 seconds). When coming back it said I have to wait on other players (despite being pack 3 pick 1) but next to my avatar there was a pack available and a timer. I restarted the app and missed the first 3 card choices.
2 votes -
Unexpectedly drop out from the Foundation traditional draft
I was playing the Foudation Tradisional Draft. In my second draft match, the game unexpectedly exited. I was taken back to the main draft screen, where it showed that I had one game remaining—indicating that my previous match had been counted as a loss. I believe same situation happened to my opponent as well.
I am reaching out to request an investigation and reimbursement for the entry fee of my recent draft event2 votes -
wrong quest reward
After the update for foundations on Android I'm not receiving xp for completing quest or winning matches
3 votes -
card missing in gifted deck
gruul deck path to power, was missing temple of abandon (i replace it), boros deck is missing kronko mob boss
4 votes -
Free Rewards Foundation Decks missing
Opened the free foundation deck rewards and didn't receive cards that I've already had from different sets
4 votes -
Cube draft
En el cube draft adicional me Saco de una partida y me la conto como jugada
2 votes -
Draft disconnect glitch
Draft disconnecting for causes other than connection issues it will instantly cause a loss. I am not dcing from the server or crashing the game it just kicks me out and grants a loss.
2 votes -
Draft Mana Flood
I am so ******* sick of losing matches flooding out. We pay for this ****. IT IS A REGULAR OCCURENCE.
2 votes -
6/5 trample kills 2/3 creature and deals 5 damage
In draft arena a player by the name of Pat killed me with a 6/5 trample creature when I blocked with a 2/3 creature and had 5 life. This affects my draft rewards and makes me feel he was cheating.
2 votes -
waiting on server
During draft I receive a waiting on server error during matches, which kicks me back to the main event screen and shows no losses until I exit the game, restart and go back into the event. This has been consistently happening over the past few weeks.
3 votes -
cube
Queued for cube draft. Before finding anyone I clicked cancel. In the midst of cancelling the cube draft started, kicked me out of it, ate 4000 gold, and prevented me from rejoining by continuing to say "Network error"
3 votes -
Seveal bugs during draft
Getting the Disconnecting overlay during draft even though everything else is still functional and I see packs and timers passing by. Only restating the app seems to fix it which causes me to random several cards in draft
Could add triome lands to my deck after I have drafted them. Everyone I tried it would give me the "bug cosmetic" option instead
I'm using the android app
Expecting no disconnects if my internet is fine and for me to play drafted cards
Happened on 8th&9th November3 votes -
Grasping longneck issue
during combat we block, all damage is supposed to happen at the same time but when grasping longneck died we didnt get the two life to keep us alive and caused us to lose game. not sure why this happend but we should have still been alive.
2 votes -
Charbelcher destroyed unfairly
Hello,
I had goblin charbelcher on the battlefield and I passed the turn, my opponent (who was playing an azorius control) casted a wrath of the skyes, they had zero energy before that and they paid a total X cost of 0, howerer my goblin charbelcher got destroyed even its cost was 4 and my opponent paid 0.
That caused a loss and that was really unfair for sure, could you please solve this bug?Thank you so much for your help and kindness
2 votes -
tenho muitas dififuldades em entrar no jogo, ou a partida cai do nada e minha internet esta normal.
demora em entrar no jogo, no meio da partida trava algo ou cai, minha internet funciona normalmente. o jogo fica dando aguardando servidor e depois erro, mas esta tudo normal pq eu trabalho no meu aparelho e funciona em qualquer outro programa normalmente.
2 votes -
Played 2 games, won 1 lost 1 but arena says 2 losses
As per title, playing on mobile.
3 votes
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