MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2444 results found
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Player Cheat
Improper resolution - Magic Missile can't be countered - Divide by Zero used by 10thBrutus to return magic missile to my hand and countered three damage - CHEAT- magic missile instant speed had priority cannot be countered
4 votes -
プレイしたカードが解決されなかった
ドラフトの対戦中、プレイしたカード(精髄の吸引)がスタックに乗ったが、解決されなかった。手札にも戻らなかった。その結果、敗北した。(11月14日の最後の対戦)
3 votes -
Draft Pick invisible
Went to make a draft pick by dragging it to my deck, changed my mind and released the mouse button, and the card disappeared and I was unable to re-select it. I clicked another card and it was able to pick that but I was unable to change it back to the card I wanted.
18 votes -
issue on cards disappearing/attaching to cursor during drafting
I'm playing MTGA on windows PC.
Lately during drafts I attend there are some bugs with cards chosen/picked in which either a card disappears from the pack and it cannot be picked, or card images disappear from the picked ones and attach themselves to the cursor. While both a very frustrating i find the latter barely impacting drafting experience, while the other one hugely impacts the event itself. Second last draft I've done I opened pack 2 and i really wanted to pick the rare; when i hovered onto it, it disappeared and wasnt available to pick anymore. It was…2 votes -
creepy puppeteer trigger not firing when enchanted
When attacking with a [Creepy Puppeteer] enchanted with an opponent's [gift of fangs] and a [persistent specimen], the trigger to make the skeleton base 4/3 went on the stack, but when I said yes, nothing happened. This occurred twice in a row.
13 votes -
No cards visible in crimson vow draft
I cannot see the cards in the Crimson Vow draft I purchased, nor do cards seem to be drafted even though the draft has moved forward. I’d like to be refunded my 1500 gems.
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32 votes -
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Did not receive Draft reward
I won three games in a Crimson Vow premier draft. The reward (1000 gems and two packs) appeared on screen with the Claim Reward button, but after that I did not have those rewards.
19 votes -
traditional draft disconnects
i am unable to play in traditional draft. i played two games and they didn't finish. id like my draft refunded.
6 votes -
Défis de couleurs bug
Bonjour a tous voila je viens de commencer MGT arena et je rencontre un bug dans les defis de couleurs. IL me reste le defis blanc a terminer mais voila impossible de lancer le dernier combat. Ce la me met erreur de réseaux veillez réessayer plus tard.
Du coup impossible de finir le "tuto" et de débloquer quelques cartes.8 votes -
Jumpstart: Jump in!
Jumpstart: Jump in!: Accepted reward after win, did not receive reward packs. Deck is not showing in deck list.
7 votes -
Before playing the draft, 3 picked cards dissapeared while making the deck.
Hello Wizards of the Cost,
I am Mikel Lazaro, with nickname Papadopoulos#52514 and email direction mikellazaro4@gmail.com. I am writing to you in order to report a bug in MTG Arena when I was playing in PC at home.
After I made the pick of the quick draft of "Innistrad midnight hunt" collection and while I was constructing my deck, 3 cards dissapeared. I should have 45 picked cards, but I only have 42 without basic lands. For example I was including "Festival Crasher", but now I can not.
I am including a screenshots image, in an uploaded word document,…4 votes -
Into the Night queue
I just finished the Into the Night queue and I only received 2500 gold and no cosmetics for my wins. I have not earned all the cosmetics already. today is 11/3
2 votes -
カラーチャレンジ
黒のカラーチャレンジの5つ目に入ることができない。「ネットワークエラー」と出るが、特に回線に問題はなく、恐らくイベントに参加できないバグだと思われる。
ログインをし直してもダメで、PC版で試してみてもダメだった。
PC版だとスタンダードで遊ぶ事は出来ている。11 votes -
valkmira
from a dev, to another dev. If Valkmira auto calculates me to not kill a single creature 1 more time. I'm uninstalling. what a stupid fing process, yes opponent you want to attack, well allow me to auto calculate the dmg so nothing will die... ohhh darn you didn't kill anything, I guess my process allowed you to lose the game my b ;P fml....
2 votes -
Make Premier Draft unranked
The fact that Premier Draft is ranked, while Traditional Draft is unranked is demotivating for casual players who don't care about rank. There are a couple of factors at play here.
a) All the match-making is doing is keeping your win percentage down.
b) The experience is actually one of getting worse and worse the more you play.
c) Therefore it feels like burning money (gems).
d) Many casual players can't easily switch over to Traditional Draft, as this has a much bigger time investment and a much riskier prize scheme.I think it would make much more sense to…
2 votes -
Limited Rank not updating
Played in several events throughout the season but still not counting my limited rank even tried the draft challenge which i had no business being in.
11 votes -
Product Suggestion - BO3 Events
Can we get some BO3 Events that are high stakes that aren't single Elimination? They hurt the want for myself and others to play these high stakes events(Arena Open, Standard Challenge, etc) due to the higher varience that comes with only being able to take a single loss.
2 votes -
Desafio das cores
Ao tentar jogar uma nova partida para desbloquear um novo deck no desafio das cores, não consigo achar um oponente pois da erro no servidor.
8 votes -
I cannot claim rewards from Jump In wins.
I cannot claim rewards from Jump In wins.
12 votes -
Bug ... "Jump In" event won't allow me to pick packs, or click the "confirm" button..also took my 1000 gold
Same as everyone else...Jump In event is taking 1000 Gold entry, but won't allow me to go further than picking one pack of cards. I can't pick the 2nd pack and I can't click confirm. I need either my 1000 gold back, or cards equivalent in value. Cause I know the event will be over before this gets resolved.
6 votes
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