MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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925 results found
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Draft loss without playing the game
On May 25th, around 15:30 Italy Time, I had just finished the draft portion of a Premier TDM draft.
I was on my home PC, with Windows 11 installed.
During the first or second game played (The other one was a loss), I started the match, and after a couple turns my opponent didn't take any action,and his time fuse started to consume
Without ending the fuse, the game brought me back to the main screen
No win or loss was displayed in the result screenLater, I connected with my mobile to Arena, and instead of the single loss…
1 vote -
Fix your randomizer
Fix your randomizer and match maker. I HATE predetermined outcome in games.
1 vote -
Not getting achievement advancement
On Mac, I am no longer receiving some achievement advancement. I was 12/13 on Vanquish the Week II before I played this weeks MWM. Once I completed it (3 wins), I didn't get 13/13 and gain the achievement. Likewise, I am 191/200 on At Any Cost. I have been using lands that require 1 life to gain mana. Despite tapping these several times, I haven't advance further.
3 votes -
ZOMBIFY BUG
Zombify needs to pay mana cost of creature you take from graveyard. I'm Using MTG Arena on MAc os X squoia 15.5
1 vote -
MTG Arena not acknowledging my achievements
I got to mythic in constructed and limited but arena refuses to acknowledge the achievement is valid. So I went to draft this month and over 150 drafts in and the system keeps forcing me into unwinnable matches. Maybe because I left a review on Google Play asking for improvements to the game? I asked for WOTC to force activate the achievements but they have ignored my requests as of late only saying that all their systems is "working as intended" Nothing about fairness, just its working how they want it to. Its just so frustrating when you spend hundreds…
1 vote -
Server Side locked during hand selection, client went through timeout and game hung
Steps: Join Arena premier event, select start game, go to hand selection, select keep hand, moves to opponent selection, hangs
Platform: PC
Results: No indication of if opponent mulligans or keeps hand. Control never returns, the GUI acts as if player has control and goes through sound and visual effects as if the player is reaching a timeout. Player is unable to make any actions or selections. Time reaches 0, so timeout should trigger and control move to opponent, but that doesn't happen either. While the settings menu is accessible (thus how i got here) no in game control functions.…1 vote -
reach a life total of 50 or greater achievement
I've not received my achievement even though I have done this multiple times with the WB starter deck. I don't have a screenshot of my life total and I've tried to post this with the log but maybe the log is too big because I get an error when attempting to post.
3 votes -
Use realistic Shuffler that actually mimics human shuffling methods. not a soul on earth can truly randomize their deck.
Like the title says, upgrade the software to more realistically mimic REAL LIFE MAGIC.
it's pretty simple really, no human on earth can "true randomize" their deck, so why is it used on MTGA?
Also it's pretty scummy that you guys punish players for not being new.Say you're new to magic= 6x jump in tokens and a quick draft token
Say you're a loyal customer that knows how to play magic= Nothing at all.Why does everything need to rotate also? is there a decent reason we can't ALWAYS have a cube draft?
3 votes -
Come cambiare la data del biglietto Air France?
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1 vote -
Midweek Magic Achievment
Went into this week's Midweek Magic with only 1 more MWM event need to reach the achievement for playing 13 of them (Vanquish the week2). Upon finishing the needed 3 wins, my track remained at 12/13.
11 votes -
Draft loss after suddenly exiting
I was 1W1L when the message "Waiting for server" appeared. After a couple of seconds I was sent back to the draft screen and this match result wasn't computed. Same happened again in the following match, no result. I started a new match and lost, but this time it was computed as my third loss and the draft was over to me.
1 vote -
disconnect during game play losing matche
There was sudden "Waiting for the Server" overlay during quick draft game. I tried to reconnect to the match, but instead a new player was founded. After winning this match, I got my third loss, apparently from that match in which I disconnected.
1 vote -
Agatha's Soul Cauldron Grants Krenko's Ability to Tokens
I would like to report a potential bug I experienced while playing MTG Arena on iOS.During a match, the player with the username mtgaojo played the following sequence:Cast Agatha’s Soul Cauldron.Discarded Krenko, Mob Boss using Gamble, placing it in the graveyard.Played First Day of Class, which grants +1/+1 counters and haste to all creatures entering the battlefield that turn.Cast Skirk Prospector, which entered with a +1/+1 counter and haste.Activated Agatha’s Soul Cauldron, exiling Krenko, Mob Boss and giving its activated ability to Skirk Prospector (i.e., “Tap: Create X 1/1 red Goblin tokens, where X is the number of Goblins you…
1 vote -
3 votes
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Arena Open draft only
I really enjoy casual sealed, especially in paper with friends, but on a competitive level it's pretty terrible unless you ***** some really strong cards. I thought it was awesome to have a limited format in a competitive setting like the Open, but that is certainly the last time I will ever waste resources (a hefty amount too) joining an absolute lottery on arena. There's certainly variance in a draft as well, but I believe it's much easier to try and pick cards that make up for your lack of rares/bombs/synergy. My fault for joining and supporting this ****.
1 vote -
Mastery pass reward level 49
Mastery pass level 49 did not give me mythic card reward. I received a common card :/. Please advise
2 votes -
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…1 vote -
Quick draft Tarkir: Dragonstorm no matches.
Trying to play quick draft tarkir:dragonstorm. its tuck on entering match. lost 5k gold because I cant get a match to start. will continue trying. 10 minutes waiting as of typing this. Playing on PC.
1 vote -
draft loss
Draft loss
during the second turn it exit automatically from the match and at a first moment it didn't count it as a loss, after the next match I found out that it did it count it as a loss!
I want my 750 gems back!!!1 vote -
Opponent used a plains land to cast a forest mana cost spell
Opponent cast a forest mana cost spell with a plains land? No other cards in play would make the plains land be able to do this. This was in a premier draft on magic arena
1 vote
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