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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1090 results found

  1. I won a game and it recorded it as a win and a loss. This was for the Chromatic Cube Draft.

    I won a game and it recorded it as a win and a loss. This was for the Chromatic Cube Draft.

    2 votes

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  2. Quick Draft Ranks

    Hey friends,

    It occurs to me that in the current system, you allow the quick draft to switch in the middle of a ranked season. If you're going to track ranks and follow a skill-based matchmaking system, which you recently posted about, you should definitely consider the fact that once the set rotates, players may not know it as well and thus shouldn't be matched in a similar fashion.

    I was just matched with three individuals with a near-instant pop on the queue, so your matchmaking system deemed them within my skill level. However, the matches were complete stomp fests.…

    2 votes

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  3. Metamorph Garruk flip bug

    Chromatic Cube bug with metamorhed Garruk, it didnt flip, but bugged out and game resulted in a draw, even though I was way ahead and winning with 3 PW on the battlefield

    1 vote

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  4. Traditional Historic Rewards Standard Cards

    Today, I spent 750 gems to participate in a Traditional Historic Event. The event description clearly stated that it would provide packs from non-Standard sets. I achieved 3 wins, which should have entitled me to two packs from non-Standard sets. However, I received a pack of Khans of Tarkir cards and a pack of Kamigawa Neon Dynasty, although one of these is a standard set.
    I believe there was a bug in the event, as I received incorrect and unneeded rewards. I reported a similar issue several days ago, but it appears this easily fixable issue persists. Therefore, I am…

    1 vote

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  5. Chromatic cube, etali can't cascade into unleash inferno

    Etali trigger, revealed unleash inferno from the top of opponent's deck but into couldn't be cast due to some unexistant additionnal cost that should be paid

    1 vote

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  6. Darft bug

    The draft is deconnecting (3 times so far) the previous draft it did the last pic but for this one it was all first booster pack. It picked ranomly several times... for a 1500 gems event it's a big issue.

    1 vote

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  7. 2 votes

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  8. 1 vote

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  9. Cube Draft TriLand cant use

    If you try to use Tri-Land card (Ex:Raffine's Tower) in a cube draft, it will look like this image and you won't be able to use it.
    Refund the participation fee.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  10. Unexpected loss in arena ends event early

    I was in a quick draft and I was given an unexpected loss after I had won, which ended my event early. I believe this is a bug on iOS.

    1. Queue for draft.
    2. Phone goes to Home Screen.
    3. I reopen app. A match begins.
    4. I win the match, which is awesome.
    5. I get a loss and a win after the match and my event ends unexpectedly
    1 vote

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    1 comment  ·  Events  ·  Admin →
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  11. cant play triomes in chromatic cube

    The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????

    59 votes

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    3 comments  ·  Events  ·  Admin →
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  12. Bloqueo del programa en un Draft Cube

    hola buenas tardes!!
    Hoy dia 28/05/2024 sobre las 18:30 PM en Barcelona (España) se bloqueo el draft en el cual me gaste 4000 monedas
    Se Bloqueo en el pick 15 del tercer sobre.
    Mi pregunta es ¿seran repuestas las 4000 monedas?
    Daros las gracias por vuestro trabajo.

    1 vote

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  13. New Starter Decks Not Being Added On Win

    Starter Decks Not Being Added On Win

    2 votes

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  14. 2 votes

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  15. Draft not moving on to deckbuilding after drafting.

    OTJ Premier Draft. Once the draft is complete, the client remains stuck on the "waiting on other players to pass a draft pack." This happens after every draft. Leaving the draft at this point lets me rejoin and takes me to deckbuilding.

    2 votes

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  16. full steam ahead

    playing quick draft thunder junction, opponent played Full Steam Ahead which says each creature can't be blocked by more than one creature, but would only allow me to block with 2 of my 3 creatures even though they were attacking with three creatures. No other effects influenced this. Unfortunately, this was my 3rd loss and I would have won on the following turn.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  17. 1 vote

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  18. In Omniscience draft with OTJ play boosters you end up with an invalid deck

    In the Midweek Magic: Omniscience Draft event you draft with bots and play boosters with basic lands in it, causing you to have an illegal deck after the draft completes, because you end up with 39 playables if any of the bots did not pick basic lands (which they do not do).

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Erro de conexão - Caiu duas vezes durante o Draft Rápido com a conexão 100% estável.

    Melhorem essa conexão, pelo amor de Deus. Qualquer oscilação na internet ou no servidor de vocês a conexão cai, fica girando a bolinha e nunca mais volta, só reiniciando o jogo. Só que aí, até reiniciar, já perdi duas rodadas, dá vontade de não jogar mais porque é toda hora isso.

    3 votes

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  20. Win not recorded in Premiere Draft Thunder Junction

    I was playing my premiere draft when my opponent surrendered giving me a victory. As the game was closing and I was returning to the menu I got an error message. When i got back into the draft lobby I was not given my win.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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