MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
873 results found
-
Draft Pick showing as different card
While drafting my p1p1 (Spara's headquarters) didn't display til the 2nd pack was passed to me. When it finally displayed it showed up as Syndicate Infiltrator which was the first card of pack 2. I drug it back and forth from my sideboard trying to determine if it was a visual bug or if I actually had the card and came to the conclusion that I actually had the card. When I went to submit my deck it was still showing as syndicate infiltrator, but it displayed an error submitting deck and when I came back to the deck screen…
8 votes -
Lost connection while choosing cards in premier draft
After I clicked ready in the premier draft, the words "waiting for the server" appeared and I can't see cards or choose cards. I restart the game for 10 times and wait for the server. The game asked me for several times whether I choose the cards or the cards were chosen automatically, but I can only wait for the server after I clicked yes. The connection was restored after the cards were chosen automatically and the connection problem made me lost my premier draft.
8 votes -
Invisible Disconnecting During Draft
For the second time now, while drafting Premiere Draft in SNC, I have encountered an issue in which my draft disconnects and the client doesn't tell me.
At first I thought my table was just taking a long time to pass, but then when I clicked the button to look at where the packs are on the table, it simply wouldn't let me. When I switched from my PC to my iPhone, I was able to get back in, and noticed I had missed several picks in a row. I tried to roll with it and do a few picks…
5 votes -
Premier Draft Bug
I am stuck in the premier draft screen after my first pick. Waiting on other players to pass a pack past the time limit for passing a pack. When trying to go to menu, the game crashed with "waiting for server". After ending the game with "end task", and rejoining the draft I ended up with random picks. Please provide a refund. Thanks in advance.
15 votes -
Draft problem - chosen card appears in deck as a different one, then deck won't save.
I've done three New Capenna Premier Drafts and in two of them I've had the same bug.
I select a card while drafting. After double-clicking, it shows up in the deck browser as a different card. The first time I selected Inspiring Overseer and it showed up as Speakeasy Server. The second time (see attached log) I select Riveteers Charm and it showed up as Murder.
Once the drafting is done I make my deck. When I click 'Done' I get a black screen with the message ''NETWORK ERROR unable to submit deck. Try again later'.
When I reconnect and…
5 votes -
Client Crashed / Wouldn't Rejoin Match
Client crashed mid-game in a premier draft event. Restarted the client, it booted up, and then was stuck on the "Waiting for Opponent" screen for 5 minutes before having to quit and restart the client only to receive a game loss.
8 votes -
プレミアドラフトにてピックをしたカードと別のカードが表示されていた
プレミアドラフトでピックを行っている際、ピックをしたカードと別のカードがデッキ内にあり、その想定で後のピックを進めていたが
ピックを終了後にデッキを確認すると正規でピックをしたカードがあった
ピック中だけ別のカードが表示されていた5 votes -
プレミア・ドラフトのピック中のエラー
4月30日 8:30 a.m.（JST）頃のプレミア・ドラフト。
ピック中、「対戦相手のピックを待っています」で、カードが非表示。
自分に2パック溜まっている状態で画面も完全に停止、他のプレイヤーをクリックするのも不可能な状態。
一度ホームに戻ってみるも、「プレイ」が選択できない状態のため、再起動したが、ピックが終了していた。操作不能で慌てていたため、再起動する前のログを取っておりませんでした。（ログは再起動後となります）
可能であれば、補填を求めます。7 votes -
premier draft froze after making pick
During a premier draft, I made a pick, the card disappeared, and it said "waiting for other players to pick" even though I had a stack of packs in my queue. I had to exit the game and restart, missing at least a pick, maybe 2. Log attached. I would like a gem refund.
11 votes -
Daily rewards not showing progress
After playing a direct challenge with ppl in my friends list, the daily rewards no longer show progress.
15 votes -
Cards changing during drafts
During my first SNC draft, I picked a Psychic Pickpocket P1P4. However, what showed up in my pool was a Brokers Veteran. I figured I had just misclicked.
However, after completing the draft and building my deck, I encountered a server error and had to build my deck again. This time, the Psychic Pickpocket was in my pool, and the Brokers Veretan was not.
Parsing my logs with 17Lands.com (attached), I see two separate draft pools. This was pretty bizarre, it may have affected my picks but I'm mostly concerned about the integrity of the draft format.
-
no_memory.jpeg 132 KB -
p3p15.jpeg 66 KB -
Log20220526_193408.log 4326 KB -
Untitled.png 2224 KB -
Log20220526_183045.log 33280 KB -
Log20220526_182750.log 4654 KB -
Log20220526_000524.log 31 KB -
mtga bug.jpg 796 KB -
Screenshot_20220525-144120_Magic.jpg 983 KB -
photo_2022-05-24_12-15-25.jpg 112 KB -
photo_2022-05-24_12-15-46.jpg 106 KB -
Log20220523_140106.log 27 KB -
1E4443C5-F9F6-478F-AE32-AB4D9FB74077.jpeg 3983 KB -
Log20220517_111103.log 5 KB -
Log20220515_133904.log 9087 KB -
Log20220513_230759.log 36870 KB -
Log20220513_215324.log 1635 KB -
Log20220511_210944.log 48742 KB -
Log20220511_210944.log 48742 KB -
draft bug 2.png 4076 KB -
draft bug 1.png 3070 KB -
Jackhammer exchanged for cabaretti land.log 61 KB -
Cabaretti land changed back to jackhammer.log 67 KB -
Log20220504_231653.log 28327 KB -
Log20220501_232218.log 5 KB -
QQ图片20220501233247.png 2561 KB -
QQ图片20220501233242.png 2633 KB -
屏幕截图 2022-05-01 233331.png 1515 KB -
Log20220501_185417.log 1212 KB -
Log20220501_114008.log 8 KB -
Log20220501_115417.log 20 KB -
Player.log 9637 KB -
Log20220428_201625.log 9636 KB
1,865 votes -
-
Network Error Unable to join event
Getting "Network Error Unable to join event. Please try again later." for every match I try to play. I have uninstalled once already and there is no change.
34 votes -
Network error
Cant join in any events
sparky works
would like fixed or refund for the premier draft i joined7 votes -
Join event
Unable to join any event or queue for matches. After purchasing Sealed Event entry, cannot play in Event or que for any non-event matches
14 votes -
CANT PLAY DRAFT
Cant connect to draft play. Spent the gold, but networked out.
5 votes -
Unusable treasure
Arena would not let me sack a treasure to pay a Jwari Disruption cost.
Probably cost me a game!
8 votes -
Deck Details window bugged in draft
In a Premier Draft today (April 10, 2022 at 11:34 CET = GMT 9.34) I clicked Deck Details in order to quickly check how many artifacts and enchamtments I had drafted. I then had difficulty closing the Deck Details window and get back to my draft. The first time it took several clicks to get back, the second time also, but then I didn't get any packs passed to me, so IU eventually realised I had been disconnected. After I closed and restarted the game, I clicked Deck Details a third time and again it was very sluggish but eventually…
8 votes -
不正勝敗操作について
不正勝敗操作をしていない証拠を出して下さい。
サポートからここに書き込むように指示が出ています。
無視せずに誠意ある対応をしなさい。11 votes -
draft freeze
Draft freeze during pack selection, miss 5/6 picks, had to restart the client. Manage to get some good cards but was not cool, I was drafting like a god!
No connectivity issues. Please verify. Draft are expensive for this to happen. Thanks!6 votes -
Mityc booster kamigawa FAIL
Buy a kamikawa mythic booster an gave a Rare wildcard
8 votes
.png){kind=link}
- Don't see your idea?