MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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957 results found
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Awarded a loss when I won
Had an issue today when I won a game where opponent conceded in limited bloomburrow, said I won and then awarded me with a LOSS! How do I get reimbursed for this? Thanks.
2 votes -
match loss by arena reseting the match
While in drafth the game terminate the second match and send me back to the lobby of the drafth.. not count the second game has a win or loss, then, afhter game 3 arena count the game it therminates has a loss and clossing the event for me.
3 votes -
jump in
Jump in event is still only rerouting me to the home page.
29 votes -
Life link haven't increased my life pointa
I have attacked my opponent with a creature with life links, but I haven't got my life points increased by the inflict damage. That lead me to lose the game on the following opponent turn.
4 votes -
Can't put land back in my cube deck
During the building of my deck I put all lands aside, but now I can't put Xander's Lounge back in. When I click it the game offers me to buy a alternate art which I don't want and dragging it in doesn't do anything.
3 votes -
5 votes
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Queremos mais eventos Historic Pauper!
Adoro jogar Magic, jogo quase todos os formatos, e um formato muito legal é o Historic Pauper, uma vez que ainda não existe um meta e podemos ficar quebrando a cabeça para construir um bom deck!
Os eventos Historic Pauper sumiram, inclusive não é mais possível montar decks nesse formato pois esse formato sumiu do jogo também.
Tenho centenas de Wild card comuns sobrando na minha conta e não tenho nada para usar elas.
Por favor, voltem com o formato Historic Pauper!!!3 votes -
Mulligan bug during draft
During my last omniscience fundation draft i created and played my deck but during one match I took a mulligan and the card that I put on the bottom (I had only one in my deck) was exactly the first that I draw.
3 votes -
Premier Draft extra loss bug.
While playing a premier draft, I got to 3 wins and 2 losses. An opponent conceded and then in the middle of my next game I was kicked from the game and given my third loss.
5 votes -
Omniscience draft not functioning properly.
Omniscience draft omniscience does not interact as a normal omniscience would….
There is no option to play a spell for it’s normal mana cost instead of zero, and this has led to situations where I play a spell with a cost of x, while having mana available, but it replaces it with omniscience automatically casting for 0. Makes several cards worthless, and I have lost at least one game due to this.
For instance, having two treasures and the five mana from the event, when casting a genesis wave, it automatically cast for zero instead of allowing me to cast…
3 votes -
Standard Metagame challenge Event kicked me off after 1 game, isn't it BO3?
I just started the Standard Metagame Challenge and got my loss after only game one! It did't even let me go to sideboarding for game 2!
3 votes -
Disconnected from the game
During a quick draft - omniscience game, the game froze. Once I restarted MTGA, I got the message posted below. Upon selecting "Reconnect", the game froze. I tried resetting the client a few times afterwards, with the same effect. Only after about 15 minutes I was able to connect to the game, but I was awarded a loss.
I want a refund for the event.1 vote -
Disconnect not reconnecting during draft, resulting in loss
The game has not been reconnecting to disconnected matches. I get taken back to the screen where I can begin matches, but when I hit play, which usually reconnects to my match in progress, I start a new game even though my already existing one appears to still be active, as I'm guessing I time out and receive a loss while playing the other.
This resulted in me somehow ending with four losses, a clear indicator of a bug. Screenshot demonstrates this.
This cost me my 750 entry, as my run ended before I could play my matches. I'd like…
4 votes -
got game loss from "Cancel buttom"
clicked the cancel botton in my draft game search, and ended up with a loss. I'm very close to mythic and this kind of thing happening is very frustrating, although I respect why they don't edit peoples ranks.
Also ****** to get a loss and potentially not the get the gem rewards that I might have otherwise gotten.
7 votes -
Mobile Client Crash
My mobile client crashed as soon as my match was paired, resulting in a match loss. When I attempted to log back on, I was unable to do so before my timer ran out. This happened at approximately 9am on Tuesday, December 24th during a pioneer masters draft event.
6 votes -
Game crashed during quck draft match, stuck on loading screen
Was playing a Foundations Quick draft match when my game froze. Had to close the app and when I tried reopening it got stuck on the loading screen. Samsung Galaxy S23 Ultra
2 votes -
Game froze during game
Game froze during game and I lost my draft gems. I want my gems back
4 votes -
Sparky's Challange disappeared after 2 wins
I'm a new player, after winning the second battle of Sparky's challenge, I didn't get the reward for that battle, and the Sparky's challange event completely disappeared, both from the main screen and the Events tab (Play->Events), and Sparky commented that now I'm ready for the Starter Deck Duel. I'm really disappointed, because I wanted to try out all 3 event decks and get all the event rewards.
4 votes -
arena kick me out of the event
Arena kick me out of the event play in qualifier (bo3) at 22.30. I win the first match. I start the second and lose the first game; I win the second game by opponent's concession but meanwhile arena server crashes. Arena return to tournament page without play the third game and without results of the match. Now I'm not anymore in the event.
2 votes -
"Play" and "Resign" buttons are not displayed in Jump In! event.
When I accessed Jump-In! event, "Play" and "Resign" buttons are not displayed.
Thus, it is not possible to play or resign from the Jump-In! event.11 votes
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